[BNM] Hosting companies (again!) - who is the best in the world?

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Tom Nixon

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Sep 24, 2008, 5:00:26 AM9/24/08
to Brighton New Media
Hi guys, I know we all like a bit of a thread about hosting companies,
so here we go again :)

Since we started our company back in 2000, we've done just about all
of our hosting through Areti Internet, who were consistently
excellent, and dealt with things professionally on the odd occasion
where something went wrong.

The bad news is that Areti was bought by Alentus a few months ago, and
the service has taken a nose dive. It's harming our business and
client relationships to not have a hosting company we can really trust
to deliver.

We do have one server with RackSpace and have been very happy with
their level of service so we're thinking of migrating everything over
to them. But before we jump into bed with RackSpace thinking that the
grass is greener, is there anyone else we should be looking at? Who do
the best web apps and companies in the world host with? Who would you
go with if money were no object?

Joyent and Positive Internet sprang to mind, but are there others with
absolutely tip top credentials and reputation?

T.

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Tom Hume

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Sep 24, 2008, 5:02:05 AM9/24/08
to Brighton New Media
I've had nothing but good experiences with PoundHost for 2 years. Crap
name, excellent service and good price.

On 24 Sep 2008, at 10:00, Tom Nixon wrote:

> Hi guys, I know we all like a bit of a thread about hosting companies,
> so here we go again :)
>
> Since we started our company back in 2000, we've done just about all
> of our hosting through Areti Internet, who were consistently
> excellent, and dealt with things professionally on the odd occasion
> where something went wrong.
>
> The bad news is that Areti was bought by Alentus a few months ago, and
> the service has taken a nose dive. It's harming our business and
> client relationships to not have a hosting company we can really trust
> to deliver.
>
> We do have one server with RackSpace and have been very happy with
> their level of service so we're thinking of migrating everything over
> to them. But before we jump into bed with RackSpace thinking that the
> grass is greener, is there anyone else we should be looking at? Who do
> the best web apps and companies in the world host with? Who would you
> go with if money were no object?
>
> Joyent and Positive Internet sprang to mind, but are there others with
> absolutely tip top credentials and reputation?

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Oliver Marshall

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Sep 24, 2008, 5:41:51 AM9/24/08
to Brighton New Media
We recommend Melbourne (steve allen on 0161 232 0001). They have always
given us and our clients the best of services and are fairly priced. I
also like the fact that all the engineers carry blackberrys on them so
you can call people in the data centre and speak to the person dealing
with the issue, which is a nice added touch.

We have a number of clients running sites and SVN services on boxes
provided by them and hosted by them, and we are in the middle of
migrating some rack space to them as well.

Olly

Mike Cowling

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Sep 24, 2008, 5:42:27 AM9/24/08
to Brighton New Media
For budget hosting http://www.34sp.com get my wholehearted recommendation
for reliability and customer support.

If money is no object RackSpace are extremely good - their support is as
they claim 'fanatical'.

HTH

matt stone

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Sep 24, 2008, 5:44:50 AM9/24/08
to Brighton New Media
2008/9/24 Tom Nixon <t...@nixonmcinnes.co.uk>:

>
> We do have one server with RackSpace and have been very happy with
> their level of service so we're thinking of migrating everything over
> to them. But before we jump into bed with RackSpace thinking that the
> grass is greener, is there anyone else we should be looking at? Who do
> the best web apps and companies in the world host with? Who would you
> go with if money were no object?
>
> Joyent and Positive Internet sprang to mind, but are there others with
> absolutely tip top credentials and reputation?
>

I have to say i'm very happy with our level of service and support
from rackspace. When i started here our hosting was split between
heart internet and rackspace. Since then we've migrated all our
hosting to rackspace and have ditched heart altogether.

Something to think about with rackspace though is they don't
officially support python modules so if that's something you need then
don't expect their support to be as fanatical if you run into
problems. I say as fanatical because they've been happy to help out
with python stuff but they don't prioritise it that highly.

Cheers
Matt

Tom Coady

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Sep 24, 2008, 5:57:22 AM9/24/08
to Brighton New Media
On Wed, Sep 24, 2008 at 10:42 AM, Mike Cowling <miket...@googlemail.com>wrote:

> For budget hosting http://www.34sp.com get my wholehearted recommendation
> for reliability and customer support.


How much do they pay you?
http://www.34sp.com/blog/official-news/34spcom-welcomes-mike-to-the-team/

Mark Ng

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Sep 24, 2008, 5:59:47 AM9/24/08
to Brighton New Media
2008/9/24 Tom Nixon <t...@nixonmcinnes.co.uk>:

> We do have one server with RackSpace and have been very happy with
> their level of service so we're thinking of migrating everything over
> to them. But before we jump into bed with RackSpace thinking that the
> grass is greener, is there anyone else we should be looking at? Who do
> the best web apps and companies in the world host with? Who would you
> go with if money were no object?

Were money no object, I'd probably choose Rackspace (provided the
software I was running was inside what they're familiar enough to
support) - I've had several good experiences with them in the past.

It's worth remembering the difference between a fully managed service
(that rackspace provide, particularly when you approach them for a
larger service) and a metal, wires and bandwidth service, which can
sometimes be a better move if you have an excess of systems
administrator time on your staff (as the flexibility is greater).

Mark

Simon Early

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Sep 24, 2008, 6:06:42 AM9/24/08
to Brighton New Media
gravity internet.

one of the directors (and tech support guy) is my neighbour and he'll
buy me a beer if I big him up, no doubt.
seriously though, fast, reliable and cheap - but thats enough about his wife.
s./

2008/9/24 Mark Ng <ma...@markng.me.uk>:

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Richard Vahrman

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Sep 24, 2008, 6:15:30 AM9/24/08
to Brighton New Media
+1 Rackspace - were not much more expensive than previous supplier of 6
years - and we spend less time dealing with server issues. Level of
service excellent

Alan Newman

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Jan 19, 2009, 11:13:47 AM1/19/09
to Brighton New Media
Hi,

I thought I would revisit this thread as we are being asked similar
questions - by associates - about hosting given the purchase of Areti
by Alentus.

Where did everyone move too now that Areti appear to be off limits?

Would be interested in people thoughts - this is from a Windows
hosting perspective by the way, usually we use Positive Internet, but
they don't do the Windows thing.

Regards,

- Alan


www.sensibledevelopment.com - online auction development that looks
good and works in real time.
www.alannewman.com - find out what I am thinking


email: al...@sensibledevelopment.com
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Chris Billett

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Jan 19, 2009, 11:34:07 AM1/19/09
to Brighton New Media
I've recommended United Hosting many times in the past, but they've
also taken a spectacular nosedive in the last four months, and in some
cases are unable to explain why I get no emails from certain clients
(these are just ones that I *know* are missing, let alone the others I
don't know about). What's more, though, their support has become a
confused and half-assed attempt, and I've had far to many jobsworth
responses, or answers that just imply the staff haven't read anything
I've asked.

So yeah... not a recommendation, I'm afraid. More taking back one I've
made several times in the past.

Catherine Pope

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Jan 19, 2009, 11:49:56 AM1/19/09
to Brighton New Media
I have had mainly good experiences with United Hosting, but I wouldn't
recommend them for any mission critical sites.

I tend to use NetBenefit for larger sites or dedicated servers and they've
been excellent. Support calls are always dealt with swiftly and the staff
are very knowledgeable. They're quite pricey, but it's definitely worth it
for peace of mind.

Best wishes

Catherine

2009/1/19 Chris Billett <ch...@chrisbillett.net>

Alessandro De Maria

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Jan 19, 2009, 12:01:41 PM1/19/09
to Brighton New Media
Datapipe worked very well for me. I needed something with presence in
the USA, UK and Hong Kong.

Not as pricey as rackspace and good people to work with.

Regards
Alessandro

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Tom Coady

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Jan 19, 2009, 12:32:28 PM1/19/09
to Brighton New Media
On Mon, Jan 19, 2009 at 5:01 PM, Alessandro De Maria <
alessandr...@gmail.com> wrote:

> I needed something with presence in the USA, UK and Hong Kong.
>

Amazon CloudFront, the new high-performance, pay-as-you-go content delivery
service from AWS

Alessandro De Maria

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Jan 19, 2009, 12:42:38 PM1/19/09
to Brighton New Media
Hi Tom,

my previous company has now a contract with Datapipe and also they
need a full hosting service. The bad thing I see about cloud computing
from Amazon is that is more "utility" computing, and there is less
opportunity of having a customized service from them.

But thanks for the link. It will be very useful for my Master research
task on Cloud Computing and Enterprises.
:P

I might send a post later on on this subject to ask for the thoughts
of the mailing list :P

Alessandro

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Jay Caines-Gooby

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Jan 19, 2009, 3:20:13 PM1/19/09
to Brighton New Media
On Mon, Jan 19, 2009 at 5:42 PM, Alessandro De Maria
<alessandr...@gmail.com> wrote:

> But thanks for the link. It will be very useful for my Master research
> task on Cloud Computing and Enterprises.
> :P
>
> I might send a post later on on this subject to ask for the thoughts
> of the mailing list :P

I'd be interested in reading your post - we're about 2/3
cloud-computed now, application and database servers at Amazon with a
leased physical-box as backup & fail-over. 3rd-party DNS serving for
redundancy and soon an Amazon CDN too.


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Alessandro De Maria

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Jan 19, 2009, 6:16:42 PM1/19/09
to Brighton New Media
Hi. I'm still gathering information at the moment, but I would be
happy if you could share some details of your use of the cloud, and
your impression/thoughts.

I will post something through the mailing list soon, to ask about what
the mailing list thinks about cloud computing in enterprises, (as soon
as I finish 2 other assignments that are more "imminent" :P)


Alessandro

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Sevan / Venture37

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Jan 20, 2009, 5:42:41 AM1/20/09
to Brighton New Media
Alessandro De Maria wrote:
> Hi. I'm still gathering information at the moment, but I would be
> happy if you could share some details of your use of the cloud, and
> your impression/thoughts.
>
> I will post something through the mailing list soon, to ask about what
> the mailing list thinks about cloud computing in enterprises, (as soon
> as I finish 2 other assignments that are more "imminent" :P)
>
>
> Alessandro

It's amazing as long as level3 doesn't go down over the christmas period
initially for an hour a day between 5 & 6 then for a whole 13 hours on
the 28th last month, the cloud that S3 was on went poof.

Sevan

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