Running w/out Admin Rights

[cowlitzcounty_IT]

Hopefully this is the spot to post this type of message:

I am an IT staff member working on installing/upgrading the Bridge
Works onto one of our Public Works laptops. During the installation
and upgrades, we have to make our users "Admins" on the local
machine.

Does anyone know of the means of modifing the application (Permission/
Registry) which will allow a regular (non-admin) user to have the
ability to update and run the Bridge Works application.

Thanks for any informtion on this matter.

[Larry Veden]

Unfortunately the Admin Rights aspect is a function of the Click Once install.

 

There are a couple of alternatives we are pursuing to correct this defect.  At the present we ask for your patience until we have.

 

Thank,

Larry Veden

 

[cowlitzcounty_IT]

Larry,

Thank you for your prompt reply. I have another question that is
probably related to the question/answer below.

After installing/upgrading to the latest version, when a new user logs
onto the pc, it assumes that the software has ran for that particular
user and ask to download the 'shell' application. At a certain point
during the install The Bridge Works splash screen will appear and
state that the 'service did not start in a resonable amount of time.
During this time, it will also display a "Bridge Works Service Setup"
error screen along with a note that explains the error in detail.
After this has happend, I confirm and the service is still running.

The question/comment is that when the user passes that screen, the
software seems to come up normally. I get the logon page and after
submitting the users credentials, the main application come up without
additional errors.

Should I let the users use the application during this state and
simply allow them to run it as a local admin?

Thank for any addtional information on this matter.

Randy Webster
Network Analyst

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[Jeff Godfrey]

Was this issue ever addressed? I have the same question. If the
administrator of the PC does not log on and update/run the software,
will Bridgeworks continue to run but not update?

Thanks
Jeff Godfrey
Microcomputer Analyst
Chelan County IT

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[Larry Veden]

A new release should always be accepted as there may be enhancements/bug fixes that could cause an older version to stop responding.  Not to mention that if a new release is not accepted the application will stop looking for a new release.  A new release may include revisions to the Structural Inspection application shell as well as revisions to the database or the Bridge Works Service.

 

Having said that there are two preferred methods to insure the latest version is installed.

 

1.  Give the user workstation administrative privileges so they can accept a new release whenever it becomes available.

2.  Temporarily give the user administrative privileges for the install only, then power user privileges after the install.

 

Multiple workstation users introduces another level of complication.  The Click Once install searches for and installs the necessary files under the directory of the account that is logged onto the Operating System.

 

Therefore if multiple users are to access the application on the same workstation there are a number of additional manipulations that must be accomplished.  Since we are working on a .msi and intend to use it instead of the Click Once I will not go into the additional requirements.

 

Once the application shell has identified the database and displays the user interface there should be no problems with entering data.  However one must remember that a network connection is necessary for any operation requiring a communication with the server.  Submitting an update for a state change would be an example of such an operation.

 

Please let me know if this does not satisfy your inquiry.

 

Thanks,

Larry