Delphi 2007 Help has gone

[John Jefkins]

I have Delphi 2007 Win 32 on Vista. It just updated itself and the Help
file location appears to have changed.

When I select Help - Codegear Help I get the error "The local disk does not
contain the files for C:\program files\codegear\Rad Studio\5.0\Help\doc" as
expected. Please update the location.

When I look in that location I have nothing but a NexusDBV2 folder.

I have never been happy with Help on Delphi 2007. Part of the reason we
still have not migrated from Delphi 6 which I have on another machine.

Could it be that something went wrong in the Vista Installation ???
For example, if I click a component (eg a button) and press F1 I get an
error message "Cannot find file %s."

Please help !!!!

John

[Nick Hodges (CodeGear)]

John,

Have you tried running a Repair on you install?

--
Nick Hodges
Delphi Product Manager - CodeGear
http://blogs.codegear.com/nickhodges

[John Jefkins]

Thanks for your efforts but - Bad News. I just tried running the Repair.
It took over an hour - and a big part of the time was when it said that it
was downloading Help files.

But I still get exactly the same error message - that "The local disk does

not
contain the files for C:\program files\codegear\Rad Studio\5.0\Help\doc" as
expected. Please update the location."

Also, within a project, if I click a component (eg a button) and press F1 I
get the error message "Cannot find file %s." instead of any help.

I have CodeGear Delphi 2007 for Win32 running on Vista.

John

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message
news:470fe21a$1...@newsgroups.borland.com...

[John Jefkins]

Just to also confirm that I am also running Delphi 2007 as Administrator.
(I still get Vista's message to say that bds.exe is an "unidentified program
wanting access to my computer" which I then have to allow).
John

"John Jefkins" <johnj...@datatrans.co.uk> wrote in message
news:4710...@newsgroups.borland.com...

[Nick Hodges (CodeGear)]

John --

I'll forward your post to the doc team to see what they can do here.

[John Jefkins]

Thanks
John

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message

news:4711184d$1...@newsgroups.borland.com...

[John Jefkins]

What happens now ??? 3 days have gone by (or more since Friday)
I paid for a support contract and emailed the person I understood to be
providing support.

No reply yet - and my Delphi 2007 still gives me no help.

Fortunately I am still using Delphi 6 on another machine.
Its months since I bought Delphi 2007 (end of May) and I still have not made
the transition over.

Could you please get your support people to contact me.

best wishes
John Jefkins

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message

news:4711184d$1...@newsgroups.borland.com...

[John Jefkins]

What happens now Nick?

A week has now gone by since I first reported this.

best wishes
John

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message

news:4711184d$1...@newsgroups.borland.com...

[Nick Hodges (CodeGear)]

John Jefkins wrote:

> What happens now Nick?
>
> A week has now gone by since I first reported this.

I don't know -- unfortunately I've been traveling (I'm in Korea right
now) and I haven't been able to do much about it other than forward the
email.

[John Jefkins]

Thanks Nick.
Part of the problem was that the password supplied for my subscription
contrat did not work.
This is now solved and somebody at CodeGear is looking into this.
I do not appear to have any of the files that are supposed to have
downloaded (despite having Vista setup as administrator). Perhaps Delphi
should be installed into the D: drive instead of C: since Vista is so fussy
about the security of anything in c:\program files !!

I had always just used the defaults.

John

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message

news:4718b2fd$1...@newsgroups.borland.com...

[Nick Hodges (CodeGear)]

John Jefkins wrote:

> I had always just used the defaults.

Well, the "standard" is to put it in Program Files.

I agree that Vista is a real pain about this.

[John Jefkins]

Peter Manning has replied to suggest downloading the entire update 3 zip
file (700Mb) and then de-installing and re-installing Delphit 2007.

This seems to be a real pain. 3rd party updates may have to be
re-installed....

Thank God I have not yet switched off good old Delphi 6 - (on another
machine) or else my business would have gone under by now.

However, it gets worse - because every time I try downloading the file from
the website, it stops after getting onkly a few percent through the
download.

Is there a good time of day or night to try downloading this file. (We are
on London time).

John

"John Jefkins" <johnj...@datatrans.co.uk> wrote in message

news:4718f069$1...@newsgroups.borland.com...

[Larry Wadsworth]

John,

>
> However, it gets worse - because every time I try downloading the file
> from
> the website, it stops after getting onkly a few percent through the
> download.

I had the same problem. What I did (using Firebird, not IE) is install the
"DownThemAll!"
plug-in which allows the Pausing and restart of downloads. So when the
download
was interrupted due to Codegear's server disconnecting/stopping, I just
restarted
and it picked up where it left off.

Regards,

Larry Wadsworth

[John Jefkins]

Thanks folks. I did manage to run the download finally.
I had to keep restarting each time it stopped. By carefully clicking the
HTTP button once and being patient for a few seconds (whilst it reloaded the
temporary file) it allowed me to restart from the same point and get a bit
further.

I still had about 10 restarts but I did get the full download.

By then unzipping it to a new folder, and running it from a command prompt
with the /Upgrade option (and giving it the new-folder name as the source
of the unzipped files) I was able to upgrade everything without needing to
re-install the 3rd party products.

I hope this helps others with the same problem.

John

"Larry Wadsworth" <lgwsoftware____AT____earthlink____DOT____NET> wrote in
message news:471f...@newsgroups.borland.com...

[Dr Bill Spees]

I get a similar issue with Developer Studio 2006 on XP Pro.

After repair, it informs "No topic-based help system installed."

It then spews:
+ $11[51F7CEAD]{rtl100.bpl }
HelpIntfs.HelpIntfs.THelpManager.ShowTopicHelp (Line 691, "HelpIntfs.pas" +
5) + $11
+ $14[52079C69]{vcl100.bpl } Forms.Forms.TApplication.HelpJump (Line 7989,
"Forms.pas" + 8) + $14
+ $2B[00413F66]{bds.exe } AppMain.AppMain.TAppBuilder.cbDesktopKeyPress
(Line 5580, "ui\AppMain.pas" + 20) + $2B
+ $7[51F5FEFF]{rtl100.bpl } Classes.Classes.TBasicAction.Execute (Line
11070, "classes.pas" + 3) + $7
+ $C[520586C8]{vcl100.bpl } Controls.Controls.TControl.Perform (Line 5018,
"Controls.pas" + 5) + $C
+ $1F[5205C56D]{vcl100.bpl }
Controls.Controls.TWinControl.IsControlMouseMsg (Line 7130, "Controls.pas" +
15) + $1F
+ $6[520B6029]{vcl100.bpl } ComCtrls.ComCtrls.TToolBar.WndProc (Line
19404, "ComCtrls.pas" + 80) + $6
+ $6[5205C1A4]{vcl100.bpl } Controls.Controls.TWinControl.MainWndProc
(Line 7021, "Controls.pas" + 3) + $6
+ $0[51F60BC0]{rtl100.bpl } Classes.Classes.StdWndProc (Line 11572,
"classes.pas" + 8) + $0
+ $6A[7E418731]{USER32.dll } GetDC + $6A
+ $14A[7E418811]{USER32.dll } GetDC + $14A
+ $122[7E4189C8]{USER32.dll } GetWindowLongW + $122
+ $A[7E4196C2]{USER32.dll } DispatchMessageA + $A

Dr Bill Spees

"Nick Hodges (CodeGear)" <nick....@codegear.com> wrote in message

news:4711184d$1...@newsgroups.borland.com...