o English versions of products need to be in the market to the end.
o Overall, less than 8% suggested version2 qualifications need to be
available for more than 2 years (from the date of the survey).
OGC has considered these findings alongside its own requirements for
the maintenance of the ITIL product set, and agreed that:
a. Withdrawal will be product based, with all language variants for
individual qualifications and
publications being removed at the same time.
b. Removal of version2 will complete on 30 June 2011. Specific product
withdrawal will be as follows:
o V2 Foundation to cease 30 June 2010
o V2 Manager to cease 31 August 2010
o V2 Practitioner to cease 31 Dec 2010
o Foundation Bridge to cease 31 Dec 2010
All of the above will be available for re-sits until 30 June 2011
o Manager Bridge to cease 30 June 2011
o Service Support and Service Delivery publications will be removed on
30 June 2011. Though in the later period these may only be available
as 'print on demand' or in electronic formats.
o Continued availability of all other version2 publications will be
considered on a case by case basis as they come up for reprint, with
all being removed no later than 30 June 2011.