HMC Issue

[Anson Ye]

I got�below message from HMC during performing disruptive ta
Hi All,

I got�below message from HMC during performing disruptive tasks, such as 'Activate LPAR'.� And I couldn't go ahead and�have to click the 'single object operation' to enter the CEC to do such kind of operations. I don't know why it happened... Do you have any idea? Thanks!

Here is the message:
The target does not have service status, but disruptive task is in service role.

�Best Regards!Anson Y

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[Field, Alan C.]

I think it is telling you that the processor you are trying to work on is in Service Status. Have you had an engineer working on the hardware and left it in service status?

The CPC icon should have a coloured background. If you click on the icon you should see a tab saying acceptable status. Does the coloured background match the Service one?

You might need to have your CE take the processor out of service mode.

Alan

[Anson Ye]

I checked the SE and HMC icon color.�There is only gre
Alan, thanks!

I checked the SE and HMC icon color.�There is only green (Exceptions).� There is no 'service' color shown... I�have no�idea on it...�� I couldn't find any service status in SE....�By the way, I'm using tree view of HMC 2.10.1..
�Anson Y

________________________________
From: "Field, Alan C." <Alan.C...@SUPERVALU.COM>
To: IBM-...@bama.ua.edu
Sent: Tue, November 10, 2009 10:51:22 AM
Subject: Re: HMC Issue

I think it is telling you that the processor you are trying to work on is in Service Status. Have you had an engineer working on the hardware and left it in service status?

The CPC icon should have a coloured background. If you click on the icon you should see a tab saying acceptable status. Does the coloured background match the Service one?

You might need to have your CE take the processor out of service mode..

[Brian Westerman]

I think that you will find that the SE service console is still active.
Just go visually verify it.

[John Argall]

Hi,

Usually service status is PINK and the lpars will generally disappear off the CPC
Images page. Its possible there is already some logged into the SE.
The easiest way to get around this is to get the SE rebooted. This can be
done from the HMC, there is an option. Or get someone to open up the cover
and reboot the SE pc. I hope this helps.

[Anson Ye]

Thanks! Yes, i think restart SE is锟絫he easiest way...锟斤拷 Bu
John,

Thanks! Yes, i think restart SE is锟絫he easiest way...锟斤拷 But I锟絣ogged on锟絩emote锟紿MC锟絘nd try to restart the SE. But it's not allowed to do remotely... So锟絀 will let锟絤y锟絣ocal people to restart the SE physically.

By the way, is there any锟絯ay to锟絪ee what锟絪essions锟絜xisted锟絠n SE?
锟紹est Regards!
Anson Ye

________________________________
From: John Argall <jar...@CSC.COM>
To: IBM-...@bama.ua.edu
Sent: Wed, November 11, 2009 2:31:04 PM
Subject: Re: HMC Issue

[John Argall]

Hi Anson,

There should be an option for Tasks and Lists and that will tell you what is
active. The SE won't let you logon to it if another user is logged in to it
already.

Do you have other functionality such as accessing the 'operating system'
option or the change profile option. If they don't work, then your SE is
probably hung and its time to reboot it.

regards John

[Anson Ye]

Thanks! I can logon to the SE. But currently, I can't�see the
John,

Thanks! I can logon to the SE. But currently, I can't�see the�SE directly�because the�server is at nother�city. I need to let�people�to check it and restart the SE... (Unfortunately, the guy�is on vacation now).

By the way, I don't know why each time�I reponse the�mail session, there will be a duplicate line�at the top of mail body.... Is there anyone who knows that?��I annoy it...
�Best Regards!
Anson Ye

________________________________
From: John Argall <jar...@CSC.COM>
To: IBM-...@bama.ua.edu

Sent: Fri, November 13, 2009 3:16:34 PM
Subject: Re: HMC Issue

Hi Anson,