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Message from discussion 'Inexperienced' RBS tech operative's blunder led to banking meltdown
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McKown, John  
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 More options Jul 2 2012, 9:19 am
Newsgroups: bit.listserv.ibm-main
From: John.McK...@HEALTHMARKETS.COM (McKown, John)
Date: 2 Jul 2012 06:19:49 -0700
Local: Mon, Jul 2 2012 9:19 am
Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking meltdown
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> -----Original Message-----
> From: IBM Mainframe Discussion List
> [mailto:IBM-M...@LISTSERV.UA.EDU] On Behalf Of Mark Zelden
> Sent: Monday, July 02, 2012 7:55 AM
> To: IBM-M...@LISTSERV.UA.EDU
> Subject: Re: 'Inexperienced' RBS tech operative's blunder led
> to banking meltdown

> On Sun, 1 Jul 2012 09:33:05 -0500, Ed Gould
> <edgould1...@COMCAST.NET> wrote:

> >Shmuel:

> >Well if it was outsourced I wouldn't be surprised to much.
> >I suspect that these people sell themselves as experts in everything
> >CA-7 or MVS you name it. I have interviewed two foreign speaking
> >individuals and it turns out they read the manual and do not have a
> >clue beyond that.

> Talk about a blanket generalization!    Ed, when was the last
> time you
> did any real work in MVS or worked with or in a company that
> off shored any of their work?

> And I don't know the specifics of this incident and haven't
> been following
> it closely, but based on the CA-7 PTFs I saw released right afterwards
> I would say the problem was related to the attempted upgrade (highly
> doubtful that it was operators that attempted it) and backout coupled
> with a CA-7 software issue that RBS couldn't have foreseen.

> Mark
> --
> Mark Zelden - Zelden Consulting Services - z/OS, OS/390 and MVS      

I do know that we had a CA7 outage recently at IPL time, an S0C6. I am lucky, my manager is a CA7 expert and even knows some of the CA people personally. We did not have any corruption, just an ABEND. We just applied a HIPER to fix it. We were "bleeding edge" on CA7 maintenance.

--
John McKown
Systems Engineer IV
IT

Administrative Services Group

HealthMarkets(r)

9151 Boulevard 26 * N. Richland Hills * TX 76010
(817) 255-3225 phone *
john.mck...@healthmarkets.com * www.HealthMarkets.com

Confidentiality Notice: This e-mail message may contain confidential or proprietary information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. HealthMarkets(r) is the brand name for products underwritten and issued by the insurance subsidiaries of HealthMarkets, Inc. -The Chesapeake Life Insurance Company(r), Mid-West National Life Insurance Company of TennesseeSM and The MEGA Life and Health Insurance Company.SM

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