Re: IBMLINK-SEV1 32141089-->now 11:15 maybe
Robert Justice
anyone seeing a trend here?
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Mark Jacobs
> hmm, 9:15, then 10:15, now 11:15
>
> anyone seeing a trend here?
>
>
>
back? :-)
--
Mark Jacobs
Technical Services
Time Customer Service - Tampa, FL
------
Victory in defeat, there is none higher. She didn't give up, Ben;
she's still trying to lift that stone after it has crushed her.
She's a father going down to a dull office job while cancer is
painfully eating away his insides, so as to bring home one more pay
check for the kids. She's a twelve-year-old girl trying to mother her
baby brothers and sisters because Mama had to go to Heaven. She's a
switchboard operator sticking to her job while smoke is choking her
and the fire is cutting off her escape. She's all the unsung heroes
who couldn't quite cut it but never quit.*
Robert A. Heinlein - Stranger in a Strange Land
*Referring to the Auguste Rodin sculpture, Caryatid Who Has Fallen under Her Stone
Chase, John
> From: IBM Mainframe Discussion List On Behalf Of Robert Justice
>
> hmm, 9:15, then 10:15, now 11:15
>
> anyone seeing a trend here?
Second Tuesday of next week?
-jc-
Fletcher, Kevin
Thanks,
Fletch
<snip>
hmm, 9:15, then 10:15, now 11:15
anyone seeing a trend here?
</snip)
Robert Justice
lol, good point.
Mark Jacobs
--
Mark Jacobs
Technical Services
Time Customer Service - Tampa, FL
------
Victory in defeat, there is none higher. She didn't give up, Ben;
she's still trying to lift that stone after it has crushed her.
She's a father going down to a dull office job while cancer is
painfully eating away his insides, so as to bring home one more pay
check for the kids. She's a twelve-year-old girl trying to mother her
baby brothers and sisters because Mama had to go to Heaven. She's a
switchboard operator sticking to her job while smoke is choking her
and the fire is cutting off her escape. She's all the unsung heroes
who couldn't quite cut it but never quit.*
Robert A. Heinlein - Stranger in a Strange Land
*Referring to the Auguste Rodin sculpture, Caryatid Who Has Fallen under Her Stone
----------------------------------------------------------------------
Robert Justice
next question is for how long. We'll see what the response to my "feedback"
record is this time. .
Chase, John
> From: IBM Mainframe Discussion List On Behalf Of Robert Justice
>
FSVO "up". I signed on, checked my AST apar and saw that it had closed
and a PTF was available, ordered the PTF for Internet delivery,
navigated to SRD and saw the order status as "submitted", went to a
couple of meetings, went to lunch, came back from lunch, and now, four
hours later, my PTF order status is still "submitted" (not even
"received", let alone "shipped"). And that was with priority
"emergency".
-jc-
Robert Justice
>and a PTF was available, ordered the PTF for Internet delivery,
>navigated to SRD and saw the order status as "submitted", went to a
>couple of meetings, went to lunch, came back from lunch, and now, four
>hours later, my PTF order status is still "submitted" (not even
>"received", let alone "shipped"). And that was with priority
>"emergency".
That one might possibly be one of the "known" ibmlink issues, i.e.,
ID #70092
Abstract: Order updates fail on occasion in SRD
Sometimes the status of an order in SRD may not change from "Submitted",
or "Received", to "Shipped".
An order status that does not change from "Submitted" or "Received" is
indicating a failure of the SRD order status update function. The ultimate
authority of an order's status is the Corrective Service Status public website:
https://www14.software.ibm.com/webapp/ssos/order_status?
cmd=getIndexPage
Workaround: If an order status does not change to "Shipped" in a reasonable
amount of time, one should check the Corrective Service Status website to
verify the order status.
Barkow, Eileen
still available. Do not wait for the status to change before going to
the ftp site to download it if you know the current password and url.
If you are not sure of the url, start with
ftp://ptf.boulder.ibm.com/password/userid/srdnnnnn/ (where nnnn is the
order number) and follow the links. Keep refreshing until the
cnnnnnnnnn directory and its subdirectorys appear.
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-...@BAMA.UA.EDU] On
Behalf Of Robert Justice
Chase, John
> From: IBM Mainframe Discussion List On Behalf Of Barkow, Eileen
>
> Many times the order status does not change right away but
> the order is still available. Do not wait for the status to
> change before going to the ftp site to download it if you
> know the current password and url.
> If you are not sure of the url, start with
> ftp://ptf.boulder.ibm.com/password/userid/srdnnnnn/ (where
> nnnn is the order number) and follow the links. Keep
> refreshing until the cnnnnnnnnn directory and its
> subdirectorys appear.
Finally got the auto-notification at 1:13 PM (CDT), and downloaded it.
-jc-
Ted MacNEIL
That is NOT how the product(s) should work!
You should not have to memorise URLs, nor should you have to keep "refresh"ing.
If we accept that, there is NO way IBM will fix things!
-
Too busy driving to stop for gas!
Barkow, Eileen
better and faster to try to work around it than wait forever for a
status msg to change.
-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-...@ibm-main.lst
Behalf Of Ted MacNEIL
Sent: Monday, June 11, 2007 3:24 PM
To: IBM-...@BAMA.UA.EDU
Subject: Re: IBMLINK-SEV1 32141089-->now 11:15 maybe
Ted MacNEIL
Considering the kind of money we pay for it, the other things we have to do, and the fact that the 3270-based one works, and this doesn't, er! NO!
Not as a habit.
Efinn...@ibm-main.lst
In a message dated 6/11/2007 2:24:06 P.M. Central Daylight Time,
jch...@USSCO.COM writes:
Finally got the auto-notification at 1:13 PM (CDT), and downloaded it.
>>
After a 60 hr outage there's probably a queue the size of political egos.
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