Re: RCF process?
Leo Smith
Got your Contact z/OS form submission this time. I've passed it on
to the HLASM team who will respond to you.
I don't provide tracking numbers for the Contact z/OS form. I'm not
technical support nor do I own the RCF process.
If there's an easy way to add a time stamp to the Thank you page, I'll add
it.
You should already see a response from me that I received and forwarded
your
comments to the HLASM team.
.
Thanks, Leo
===================================================================================
On Sun, 22 Nov 2009 09:52:03 -0500, Leo Smith wrote:
>Hey Gil,
>
Wow! Thanks for your swift followup.
>Are you referring to the Contact z/OS form at:
>
>http://www.ibm.com/systems/z/os/zos/webqs.html
>
Yes.
>If so, I receive that form's submissions and pass them on to our RCF
>coordinator
>who passes them on to the pub owner who will provide a response.
>
>I haven't seen anything from Paul Gilmartin. If the form sent
>successfully, you should
>have seen a "Thank you" page acknowledging that it had sent successfully.
>Did you
>see that page?
>
Don't remember. I resubmitted just now, and I do see one.
And I mailed the page to myself. Hmmm. It cleared the
page before I mailed it. I'll need to remember to select
"New Tab" on the Submit button if I do this again.
>Also, when you say a few weeks ago, does that mean sometime in November?
>October?
>September?
>
The last update to my test case was November 2, but I may have
added a footnote days after the RCF.
>Also, on the form itself is my email address that you can use if you
>encounter problems submitting
>the form.
>
I see it.
>Let me know how I can help.
>
A tracking number would be nice. Ugh. That requires two-way
communication with the DB to assign one and retrieve it. But
a timestamp (YYYY-MM-DD hh:mm:ss) on the "Thank you" would be
almost as good as a tracking number, except for the occasional
coincidence.
Thanks again,
gil
----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to list...@bama.ua.edu with the message: GET IBM-MAIN INFO
Search the archives at http://bama.ua.edu/archives/ibm-main.html