missing BBB behind router/firewall

[RaBe62]

Hi all,

i try to setup a BBB-VM on my workstation. 

After starting the VM it gets the ip 192.168.17.112. At the workstation a call to this address runs very good. i can use it very well.

Now i like to invite some participants outside. For this i have to setup the configuration to use it from outside with http://sub.domain.tld.

Looking at the FAQ i found http://code.google.com/p/bigbluebutton/wiki/FAQ#Can_I_provide_external_access_to_a_BigBlueButton_server_behind_m and followed the instructions. After that i cant get a session - neither from outside nor from my workstation. 

A request to http://sub.domain.tld brings a timeout and a request to http://192.168.17.112 brings a webpage 

Welcome to nginx!

For more information i describe the steps i have done while following the instructions.

1. at my FritzBOX i entered the following routes
   Port 80 - TCP => 192.168.17.112
   Port 1935 - TCP => 192.168.17.112
   Port 9123 - TCP => 192.168.17.112
2. sudo bbb-conf --setip sub.domain.tld
3. at   /etc/hosts    inserted
   192.168.17.112 sub.domain.tld
4. wget -O - --quiet http://external.host.org/bigbluebutton/api 
   resolve to:
   <response><returncode>SUCCESS</returncode><version>0.8</version></response>
5. With my putty at my workstation i checked
   telnet sub.domain.tld
   at Port 80, 1935 and 9123. I got no response!

After that i wasn´t able to get any response.  After login and

sudo bbb-conf --check

i got the following response:

----------------------------------------------------------------------

Linux bbb-vm-20120709-10 2.6.32-41-generic-pae #91-Ubuntu SMP Wed Jun 13 12:00:09 UTC 2012 i686 GNU/Linux

Ubuntu 10.04.4 LTS

Welcome to Ubuntu!

 * Documentation:  https://help.ubuntu.com/

Last login: Mon Jul  9 21:57:52 2012 from 192.168.17.103

#

# To launch BigBlueButton, open the following URL

#

#           http://192.168.17.112/

#

# If this computer's IP/hostname changes, you can update

# all of BigBlueButton's configuration files with

#

#          bbb-conf --setip <host>

#

# Type 'bbb-conf -h' for more options.

firstuser@bbb-vm-20120709-10:~$ sudo bbb-conf --check

[sudo] password for firstuser:

BigBlueButton Server 0.8-beta-4 (951)

                    Kernel version: 2.6.32-41-generic-pae

                      Distribution: Ubuntu 10.04.4 LTS (32-bit)

                            Memory: 2013 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)

                Port test (tunnel): sub.domain.tld

                              Red5: sub.domain.tld

/etc/nginx/sites-available/bigbluebutton (nginx)

                       server name: sub.domain.tld

                              port: 80

                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)

                      bbb-web host: sub.domain.tld

/var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp (API demos)

                           api url: sub.domain.tld

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)

                  voice conference: FreeSWITCH

/usr/local/bigbluebutton/core/scripts/slides.yml (record and playback)

                     playback host: sub.domain.tld

** Potential problems described below **

# IP does not match:

#                           IP from ifconfig: 192.168.17.112

#   /etc/nginx/sites-available/bigbluebutton: sub.domain.tld

# Warning: API URL IPs do not match host:

#

#                                IP from ifconfig: 192.168.17.112

#  /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp: sub.domain.tld

# Warning: The value (data.4train.de) for playback_host in

#

#    /usr/local/bigbluebutton/core/scripts/slides.yml

#

# does not match the local IP address (192.168.17.112).

# Warning: The API demos are installed and accessible from:

#

#    http:// sub.domain.tld /

#

# Use the API demos test your BigBlueButton setup. To remove

#

#    sudo apt-get purge bbb-demo

firstuser@bbb-vm-20120709-10:~$

----------------------------------------------------------------------

I have no idea how to go on. Any hint for me?

Regards

Ralf...

[fadeojo]

I'm having the same problem. Please can anyone help me?

Something similar to this:

** Potential problems described below **

# IP does not match:

#                           IP from ifconfig: 192.168.17.112

#   /etc/nginx/sites-available/bigbluebutton: sub.domain.tld

# Warning: API URL IPs do not match host:

#

#                                IP from ifconfig: 192.168.17.112

#  /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp: sub.domain.tld

# Warning: The value (data.4train.de) for playback_host in

#

#    /usr/local/bigbluebutton/core/scripts/slides.yml

#

# does not match the local IP address (192.168.17.112).

# Warning: The API demos are installed and accessible from:

#

#    http:// sub.domain.tld /

#

# Use the API demos test your BigBlueButton setup. To remove

#

#    sudo apt-get purge bbb-demo

Cheers,

Fadeojo

[Fred Dixon]

Hi Fadeojo,

Have you tested access to 80, 1935, 9123 on all three ports from your external hostname to your internal BigBlueButton server?

Regards,... Fred

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[fadeojo]

Hi Fred,

      I have it working now. Although the "bbb-conf --check" command returns with some potential problems, the application works when I visit the domain.

Cheers,

Fadeojo.