Inconsistency in speed and performance throughout computers and web browswers

[Jashelle Ojeda]

Hello all,

I am trying to create/integrate BBB in its own server so BBB is its own program/system. I encountered some inconsistency problems with speed and performance across different computers and web browsers. With my desktop, it works great with all browsers except for google chrome where it lags a bit. On my Windows laptop, it takes 30s-1min to load on all browsers, specifically for chrome. On another laptop (mac and windows) it takes 5 mins and sometimes it won't load at all.

I have been trying to look at the errors from the server side and there are none that I can see. I looked at firebug and other browser performance logs and it doesn't give me much info.

Any ideas/help??

System information as of Wed Jun 19 15:20:51 EDT 2013

  System load:  0.11               Processes:           106
  Usage of /:   13.3% of 28.27GB   Users logged in:     0
  Memory usage: 55%            
  Swap usage:   0%

[Pccom Frank]

My Google Chrome keep asking to install flash player, only IE and firefox works. On Ubuntu desktop, the firefox not working. It cannot select allow and close at the dialog window.

These happened to the 0.81DEV.

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[Chad Pilkey]

Jashelle,
If the clients are taking a while to load it's possible that they are having to tunnel through port 80 because 1935 is blocked. I've also had similar connections when trying to load the client with insufficient bandwidth and/or a poor wifi connection. Another possible cause could be insufficient hardware on the client side although any modern computer can probably handle BBB fine so it would have to be a pretty old laptop to fail to load.

Do you notice any performance problems once you've joined the meeting? Does the audio work fine? Do you ever get disconnected?

Frank,

If it's asking you to install Flash Player it's probably it's either because it can't find the plugin or the version you have installed is out of date. The minimum FP version is set to 11, double check that your version meets that.

Not being able to interact with the Flash Player security settings is a known bug with the Flash Player plugin for Linux distros. There's unfortunately nothing we can do on our end.

On Wednesday, June 19, 2013 4:23:34 PM UTC-4, Frank Peng wrote:

My Google Chrome keep asking to install flash player, only IE and firefox works. On Ubuntu desktop, the firefox not working. It cannot select allow and close at the dialog window.

These happened to the 0.81DEV.

On Wed, Jun 19, 2013 at 3:48 PM, Jashelle Ojeda <jashell...@gmail.com> wrote:

Hello all,

I am trying to create/integrate BBB in its own server so BBB is its own program/system. I encountered some inconsistency problems with speed and performance across different computers and web browsers. With my desktop, it works great with all browsers except for google chrome where it lags a bit. On my Windows laptop, it takes 30s-1min to load on all browsers, specifically for chrome. On another laptop (mac and windows) it takes 5 mins and sometimes it won't load at all.

I have been trying to look at the errors from the server side and there are none that I can see. I looked at firebug and other browser performance logs and it doesn't give me much info.

Any ideas/help??

System information as of Wed Jun 19 15:20:51 EDT 2013

  System load:  0.11               Processes:           106
  Usage of /:   13.3% of 28.27GB   Users logged in:     0
  Memory usage: 55%            
  Swap usage:   0%

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[Fred Dixon]

Hi Jashelle,

Are all the computers you described accessing BigBlueButton from the same network?  Can you cross-check against our demo server

  http://demo.bigbluebutton.org/

and let us know if you see the same results.  On the Windows laptop, do you have a firewall in place (the 30s - 1m definitely sounds like the client is unable to connect directly, as Chad said)?

If you try against the demo server, you'll see the word '[Tunnelling]' in the lower-right hand corner if BigBlueButton is unable to make a direct connection to port 1935.  Let us know the results of testing.

Regards,... Fred

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http://code.google.com/p/bigbluebutton

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On Wed, Jun 19, 2013 at 3:48 PM, Jashelle Ojeda <jashell...@gmail.com> wrote:

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[Jashelle Ojeda]

It does sound like a port issue. Thanks Fred & Chad.

How do I fix it with 0.81-beta? I tried it with the demo sever and it did work. I'm not sure how to get the client to run through port 1935.

On Wednesday, June 19, 2013 6:24:48 PM UTC-4, Fred Dixon wrote:

Hi Jashelle,

Are all the computers you described accessing BigBlueButton from the same network?  Can you cross-check against our demo server

  http://demo.bigbluebutton.org/

and let us know if you see the same results.  On the Windows laptop, do you have a firewall in place (the 30s - 1m definitely sounds like the client is unable to connect directly, as Chad said)?

If you try against the demo server, you'll see the word '[Tunnelling]' in the lower-right hand corner if BigBlueButton is unable to make a direct connection to port 1935.  Let us know the results of testing.

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

On Wed, Jun 19, 2013 at 3:48 PM, Jashelle Ojeda <jashell...@gmail.com> wrote:

Hello all,

I am trying to create/integrate BBB in its own server so BBB is its own program/system. I encountered some inconsistency problems with speed and performance across different computers and web browsers. With my desktop, it works great with all browsers except for google chrome where it lags a bit. On my Windows laptop, it takes 30s-1min to load on all browsers, specifically for chrome. On another laptop (mac and windows) it takes 5 mins and sometimes it won't load at all.

I have been trying to look at the errors from the server side and there are none that I can see. I looked at firebug and other browser performance logs and it doesn't give me much info.

Any ideas/help??

System information as of Wed Jun 19 15:20:51 EDT 2013

  System load:  0.11               Processes:           106
  Usage of /:   13.3% of 28.27GB   Users logged in:     0
  Memory usage: 55%            
  Swap usage:   0%

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