Can I provide external access to a BigBlueButton server behind my cloud server?

[Muhammad Al Makky]

Hello,

As we know that the cloud server architecture distinguish the IP between the virtual IP (accessible from the public/external access) and IP Application (accessible from the local). If the public IP for cloud server is 103.7.1.26 and the local IP is 192.168.0.100.

And then I install bigbluebutton on IP 192.168.0.100, I did port forwarding configuration from 103.7.1.26 to 192.168.0.100. And I've already done this url

https://code.google.com/p/bigbluebutton/wiki/FAQ#Can_I_provide_external_access_to_a_BigBlueButton_server_behind_m

Then I access from outside to 103.7.1.26, bigbluebutton home page appears, but when the join room, appeared NullPointerException. And then I've done this url

https://code.google.com/p/bigbluebutton/wiki/FAQ#Using_the_API_examples_I_get_an_java.lang._NullPointerException

but it still does not work so I was not able to join the room. Please help this problem.

Thank's anyone for help.

Al Makky

[Fred Dixon]

Hi Muhammad,

Double-check the instructions -- you need to give your server a fully qualified domain name to access (not via IP address).

Regards,... Fred

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