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Convert document null when upload file
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Kim milky  
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 More options Jul 23 2012, 10:21 pm
From: Kim milky <dakiqu...@gmail.com>
Date: Mon, 23 Jul 2012 19:21:12 -0700 (PDT)
Local: Mon, Jul 23 2012 10:21 pm
Subject: Convert document null when upload file

Hi, I tried to upload file ` Gmail - Copy.pptx`(have attach file) and after
upload then get errors :
Error: Failed to convert the office document.null

After get this errors, I tried to upload another file then get the same
error.

How to fix this ?

  Gmail - Copy.pptx
1373K Download

 
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Kim milky  
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 More options Jul 23 2012, 10:26 pm
From: Kim milky <dakiqu...@gmail.com>
Date: Mon, 23 Jul 2012 19:26:05 -0700 (PDT)
Local: Mon, Jul 23 2012 10:26 pm
Subject: Re: Convert document null when upload file

I tried upload this file to
http://demo.bigbluebutton.org/client/BigBlueButton.html then get the same
errors. Now, in server  http://demo.bigbluebutton.org/<http://demo.bigbluebutton.org/client/BigBlueButton.html> can
not upload any file.


 
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Fred Dixon  
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 More options Jul 24 2012, 6:33 am
From: Fred Dixon <ffdi...@gmail.com>
Date: Tue, 24 Jul 2012 06:33:38 -0400
Local: Tues, Jul 24 2012 6:33 am
Subject: Re: [bigbluebutton-dev] Re: Convert document null when upload file

Hi Kim,

Thanks for reporting this, and, more importantly, you for providing a file
that enables us to reproduce the problem.  We've opened a new issue to
track work on this bug at

  http://code.google.com/p/bigbluebutton/issues/detail?id=1274

In the meantime, as your uploading a .pptx document, can you save it as
.pdf, then upload.  It should display fine in BigBlueButton (let us know of
the .pdf version of the document has any problems).

Regards,... Fred
--
BigBlueButton Developer
http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton
BigBlueButton on twitter: @bigbluebutton


 
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Kim milky  
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 More options Jul 26 2012, 1:20 am
From: Kim milky <dakiqu...@gmail.com>
Date: Wed, 25 Jul 2012 22:20:17 -0700 (PDT)
Local: Thurs, Jul 26 2012 1:20 am
Subject: Re: [bigbluebutton-dev] Re: Convert document null when upload file

I have attached file in first post. Please check it again.


 
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Fred Dixon  
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 More options Jul 26 2012, 7:23 am
From: Fred Dixon <ffdi...@gmail.com>
Date: Thu, 26 Jul 2012 07:23:13 -0400
Local: Thurs, Jul 26 2012 7:23 am
Subject: Re: [bigbluebutton-dev] Re: Convert document null when upload file

Hi Kim,

Got it.  We have the document attached to issue 1274.   We'll be looking at
this as part of the 0.81 development effort.  If you star that issue,
you'll get updates as we progress through figuring out why this document is
causing problem for the conversion on the server to .pdf.

You can also try saving the file to .pdf in Office and try uploading the
file again as a .pdf file.

Regards,... Fred
--
BigBlueButton Developer
http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton
BigBlueButton on twitter: @bigbluebutton


 
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