Bethel ITS Outages Google Group

[its-outages] Blink outage (resolved)

2012-05-16T19:22:13Z

What: blink outage
When: 2:05 - 2:20 p.m. today
Affects: access to blink.bethel.edu

At approx. 2:05 today Web Services was alerted that blink.bethel.edu
stopped responding. Browsers would exhibit a "waiting for page load"
behavior and eventually time out.

A restart of the blink services appears to have restored the system.

[its-outages] BSP DNS Outage Mitigated

2012-05-16T17:34:10Z

What: BSP DNS Outage Mitigated
When: Wednesday, 05/16, ~12:00-12:15pm
Affects: DNS services, and indirectly Internet access, for many BSP network
users.

Details:
A device in our WAN edge flaked out during a configuration commit this
afternoon. This broke NAT and DNS recursion during the above window. The

[its-outages] wiebe and footprints outage

2012-05-16T13:52:06Z

wiebe and footprints became unavailable last night as they crashed during
the normal backup process. A utility to quiesce the filesystem during
backup seems to have caused this problem. At this time we are disabling
that utility and will monitor ongoing results from that action.

wiebe and footprints servers are now back online.

[its-outages] update: footprints now online

2012-05-16T13:41:29Z

What: footprints services restored
When: service restored around 8:35 a.m. today

A reboot of the footprints server appears to have restored service to
normal. The cause of the outage is under investigation.

Andy

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[its-outages] footprints is down

2012-05-16T12:10:56Z

What: footprints outage
When: ongoing; starting at 11:05 p.m. Tuesday night

Bethel's incident/case tracking system, footprints.bethel.edu is
currently down. Web Services has notified the Systems Administration
team and will be working to bring it back online as soon as possible.
This list will receive an update once footprints is online.

[its-outages] db.its maintenance

2012-05-07T22:56:29Z

Our db.its MySQL server will be down for maintenance during our normal
maintenance window on May 9 starting at 10pm CDT. The system should
only be offline for a few minutes during the window. The largest
public systems impacted will be directory and the knowledgebases,
although there will probably some impact on portions of the main web

[its-outages] Upgrade the wireless controller firmware - short notice

2012-05-01T04:16:16Z

What: Upgrade the wireless controller firmware
When: 6 am - 7 am, Tuesday, May 1, 2012
Affects: All the wireless users will experience short outage (estimated
5~10 minutes) during the upgrade period
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[its-outages] BOC Power Outage

2012-04-30T19:43:48Z

What: BOC Power Outage
When: Monday, 04/30, ~2:15pm until present
Affects: All Bethel Office Center users.

Details:
There is currently a power outage at BOC. All that ITS knows is that it was
caused by the road construction going on in the area. A formal community
announcement will likely follow.

[its-outages] BMac / Banner QUAL Outage

2012-04-26T22:14:36Z

What: BMac / Banner QUAL Outage
When: Thursday, 04/26 ~9:30am until ~2:30pm
Affects: Banner QUAL and other systems located at the Macalester datacenter.

Details:
Our switch stack at Macalester entered a corrupted state and needed to be
rebooted this earlier morning. Rebooting, however, did not resolve the

[its-outages] footprints maintenance May 2

2012-04-26T12:30:24Z

What: footprints maintenance
When: Wed. May 2, 10:00 p.m.
Duration: full outage window, until May 3 @ 6 a.m.
Affects: access to footprints.bethel.edu

On Wed. May 2, beginning at 10:00 p.m. footprints.bethel.edu will be
taken down for maintenance. The footprints server is one of the only
servers still on physical; during this outage we will be migrating the

[its-outages] DNS Outage Resolved

2012-04-25T22:06:12Z

What: DNS Outage Resolved
When: Wednesday, 04/25 from 2:15pm until 4:45pm
Affects: All network users.

Details:
A subtle configuration mistake was made on our back-end DNS system. This
caused bethel.edu DNS names to be unresolvable during the outage window.
Due to caching, the affects would not have been immediate. DNS resolution

[its-outages] On-going DNS Outage

2012-04-25T20:49:29Z

What: On-going DNS Outage
When: Wednesday, 04/25 ~2:15pm until present
Affects: All BSP network users.

Details:
Bethel DNS is broken for on and off-campus users. Network Services is
investigating.

Mike Loosbrock
Bethel University Network Services
651-638-6723
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[its-outages] short blink restart tonight

2012-04-25T12:31:07Z

What: a restart of blink
When: Tonight, Wed. April 25, at 10:00 p.m.
Duration: short, approx 10 minutes.
Affects: only access to blink
Blink needs to be restarted again in order to correct last weeks
configuration change. Restarts don't take long, so this will be a
quick outage.
Andy
______________________________ _________________

[its-outages] blink outage tonight

2012-04-20T20:54:13Z

What: brief Blink outage
When: Tonight, starting at 10:00 p.m.
Duration: 1 hour

Shortly after 10:00 p.m. tonight Blink will be restarted. A Blink
configuration setting needs to be adjusted and a restart is required
for the change to take effect. The actual outage should be very
short, typically restarts last between 5 and 10 minutes.

[its-outages] Google Connection Errors

2012-04-17T16:58:29Z

Google Mail is currently experiencing problems. Some users are able to
connect and work within email while others are receiving internal server
errors from Google.
This is not isolated to Bethel but seems to be affecting Google for
personal mail and corresponding application suites as well as business mail