Bethel ITS Outages Google Group

[its-outages] Campus-wide Intermittent Network Connectivity

2013-05-21T16:30:46Z

What: Campus-wide intermittent network connectivity problems

When: Now

Affected: All St. Paul locations as well as Bethel-bound traffic from
BSSD and KCDC

Details: We are currently having connectivity issues that are
affecting all users. Network Services is aware of the problem and is

[its-outages] Applications Outage

2013-05-15T14:36:32Z

BLink, Footprints and TMA will be off line for approximately 5 minutes on
Thursday May 16 at 7 AM. All users of those applications will be affected.
Each of those applications are dependent on the OraProdDB server which
will brought down for an Oracle upgrade tomorrow morning. Each of the
applications will be restarted when their respective databases becomes

[its-outages] CAS server outage tonight

2013-05-08T20:51:22Z

Tonight during the normal maintenance window starting at 10pm CDT, the
Central Authentication Service (CAS) server will be down for a short time
for a configuration update. If all goes well the total downtime should be
less than a minute, but if there are any problems it could be a few minutes.

[its-outages] EMS Outage

2013-05-08T15:17:18Z

EMS (our resource scheduling system) will be down for approximately one
hour beginning at 10 AM Thursday May 9, 2013. The purpose of the outage is
to upgrade EMS to the latest version. Both the web versions and the
desktop versions will be upgraded. All EMS uses will be affected. We
anticipate the system will be functional by 11 AM.

[its-outages] Blink Restart Tonight

2013-05-01T19:51:02Z

What: blink.bethel.edu
When: Wednesday, 05/01 @ 10:00pm
Affected: All Blink users.

Details:
Web Services needs to restart BLink to perform some maintenance. The
restart process will take about 10 minutes. Let me know if you have any
questions.

Thanks,
Eric

--
Eric Chapin
Junior Web Developer

[its-outages] Moodle Outage (May 1, 11:55 PM until May 2, 7 AM)

2013-04-25T14:42:58Z

Moodle will be unavailable beginning at 11:55 PM on Wednesday evening (May
1) until 7 AM on Thursday morning (May 2) for routine maintenance. Notice
of this outage will be posted to the ITS outages list, on the Moodle
homepage, in several e-announcements, and in at least one faculty list
announcement. Faculty, please let your students know about this outage as

Re: [its-outages] Brief Outage Tonight at 10 P.M. for Bethel's Web Single Sign-On Server

2013-04-25T03:30:03Z

This maintenance has been completed. There should have been no
noticeable disruption, and the authentication process shouldn't have
any noticeable differences other than the green EV address bar. If you
are experiencing any issues, please submit a case with details of the
problem.

--
Jeremy Mooney

[its-outages] Brief Outage Tonight at 10 P.M. for Bethel's Web Single Sign-On Server

2013-04-24T23:48:36Z

At 10 P.M. tonight, Systems Administration will be installing a new
extended validation SSL certificate on Bethel's web single sign-on server (
auth.bethel.edu). The outage should be very brief (< 2 minutes). For more
information about extended validation SSL certificates, see here:

[link]

Re: [its-outages] Google Apps for Education Outage

2013-04-17T15:35:20Z

Google has declared their Apps outage as fixed.

[link]

Google did not state a cause for the issue.
Users should now be able to access Google services.

------------------------------ ------
Ross Buchanan
Systems Administration
Bethel University

[its-outages] Google Apps for Education Outage

2013-04-17T13:03:13Z

On a phone call, Google has confirmed that they are experiencing issues
logging users into Google Apps. Google is working on the problem however we
do not have a timeframe for when services will be available.
This affects all users attempting to log into Google Apps for Education.
Until resolved, users will have difficulty logging in to Bethel's Google

[its-outages] Blink restart @ 3:15pm today

2013-04-15T20:12:13Z

What: blink.bethel.edu
When: Monday, 04/15 @ 3:15pm
Affected: All Blink users.

Details:
Web Services needs to restart BLink to correct a configuration. The
restart process should only take 10 minutes.
Thanks,
Eric

--
Eric Moberg
Technical Web Developer
Web Services
Bethel University

[its-outages] Confluence down tonight

2013-04-10T16:59:47Z

What: confluence.its.bethel.edu moved to confluence.bethel.edu
When: Wednesday, 04/10 from 10-11:30pm
Affected: All Confluence users.

Details:
Web Services will be moving confluence.its.bethel.edu to our new production
environment, confluence.bethel.edu. The outage should take approximately

[its-outages] Network Outages at BOC, Dunlap and Redfox Resolved

2013-04-03T16:27:06Z

What: Network Outages at BOC, Dunlap and Redfox Resolved
When: Today (04/3) from ~10:30am until 11:10am
Affected: Network users in the BOC, Dunlap and Redfox buildings.

Details:
A distribution switch in the Redfox building entered a corrupted state and
pruned several VLANs from it's upstream trunk. Rebooting the switch

[its-outages] Banner production is available

2013-03-28T11:12:22Z

The cold backup of Banner is complete, and all Banner production services
should now be available.

Thank you,
Dave Holter

--
David A. Holter
DBA
Bethel University
3900 Bethel Dr. #2355
Saint Paul, MN 55112
651-638-6414

[its-outages] Banner production environment unavailable 5 am to 6:30 am, Thursday March 28

2013-03-27T15:10:06Z

We will be taking down our Banner production database early tomorrow
morning, Thursday March 28, to take a cold backup. Banner and Banner-
related systems will be unavailable from 5 am to 6:30 am.

Systems affected by the outage will include: Self-Service Banner (timesheets,
registration, grades, admissions application), Internet Native Banner