OGONE - Administrative Support Assistant
Jurgen Verstraete
young company? Do you have a big passion for the world of Internet and
online payments? Do you furthermore want to be part of one of the
largest European players in its sector? Ogone offers you the chance of
a lifetime to build a successful career in one of the sectors of the
future – the one of e-commerce and distance selling!
But just like you we only want the best!
Do you have the right mind-set, are you energetic, ambitious and do
you have strengths we can’t ignore?
Don’t hesitate, we make a perfect match!
The job
======
Reporting to the Team Leader Customer Care Administration, your scope
of responsibilities covers administrative and support tasks related to
our customers for all Ogone subsidiaries within the Customer Care
department.
Beside that you will act as a backup for your colleagues within the
Sales department... The job positioning is based in Brussels. After
an internal training period about our service offers, you will be an
expert in Ogone products and services.
• Merchant contract management: accuracy check of information provided
by the merchant.
• Creation and Set up of accounts for high-profile merchants.
• Payment method activation for merchant accounts.
• Password administration for newly registered merchants.
• Incoming Administrative Request handling (contract and invoice
duplicate requests, billing information changes…).
• “Certified Ogone Solution Providers” Database Management.
• Filing of official documents.
• Pro-active screening of the support mailbox and ticketing system and
take appropriate action.
• Backup for the sales team (mainly by phone)
• Active collaboration in projects.
Your Profile
========
For this challenging function, we need a talented individual with
strong administrative and organizational skills:
• Native or good knowledge of German in combination with either French
or Dutch. English is the company language. Any other European
language is considered as an advantage however not necessary.
• Higher education preferred 1-2 year(s) experience in a similar
position.
• Reliable, with sense for responsibilities and committed to results &
details-oriented.
• Polyvalent, conscientious.
• Good relational and communication skills (telephone and written
form) showing ability to work in a co-operative and flexible way.
• Display a disciplined and positive approach, persevering when faced
with obstacles. Be self-motivated and show initiative and commitment.
Take responsibility and ownership for actions.
• Collaborate with others to achieve a common goal, be supportive and
flexible and show empathy and understanding. Be able to influence and
persuade others and be able to give and take constructive feedback.
Our offer
======
As a member of a young and dynamic team, you will be offered:
• A challenging function in a fast growing company, leader on its
market in Belgium and one of the key players at European level.
• To work in an international context and with complex products
• The opportunity to develop your skills by joining a young and
motivated team.
• A salary package related to your experience and results (including
extra legal advantages).
• Regular feedback via a company-wide appraisal initiative with focus
on personal objectives, personal growth, short
and long term career goals.
Apply now
=======
Are you convinced you are exactly what we are looking for? Don’t
hesitate and apply now for the job.
Just send your motivation letter and CV to HR Recruitment - Av. De
Tervueren/Tervurenlaan 270 - 1150 Brussels or via mail to
h...@ogone.com.
We can’t wait to hear from you!
Ogone is one of the leading European Payment Service Providers with
more than 20.000 clients across 35 countries. The company delivers
manual to fully integrated solutions for managing electronic payments
in several domains including e-commerce, ticketing, call centers,
airlines and travel in both business to consumer or business to
business (purchasing cards) environments. The service offering of
Ogone is probably one of the most
comprehensive available today. Ogone is connected through certified
links to more than 100 European banks/acquirers that enable handling
of international payment methods like Visa, MasterCard, American
Express, Diners Club and JCB as well as local ones like iDEAL and
Machtigingen in The Netherlands, Solo and Maestro UK in United Kingdom
and ELV and giropay in Germany. Always on the edge of technology,
Ogone was one of the
first Payment Service Providers to offer Verified By Visa and
MasterCard SecureCode; with these protocols, Visa and Mastercard
provide guaranteed payments.
Leading organizations have decided to trust Ogone to handle their
payments such as IKEA, Nespresso, DHL International, Thalys
International, Home Shopping Service, ThomasCook, SeaFrance, Lyreco,
Institut National de l’Audiovisuel, Lavazza and Hilton.
Ogone has offices in Austria, The Netherlands, Belgium, France, The
United Kingdom, Germany and Switzerland.