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Chom Noamsky  
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 More options May 16, 2:30 am
Newsgroups: calgary.general, edmonton.general, bc.general, bc.politics, ab.politics, can.politics
From: "Chom Noamsky" <b...@bbq.yum>
Date: Fri, 16 May 2008 06:30:11 GMT
Local: Fri, May 16 2008 2:30 am
Subject: Re: Telus Sucks - Digital TV, Phone Service, Internet etc

"Canuck57" <dave-no_s...@unixhome.net> wrote in message

news:318Xj.141291$Cj7.135154@pd7urf2no...

> "The Ghost of Government Future" <c...@eats.beef> wrote in message
> news:%l7Xj.2408$Yp.2308@edtnps92...
>> "judgejudy" <judgej...@shaw.ca> wrote in message
>> news:3m6p241k1irrr2lv6lci9o788sbtv4r7qb@4ax.com...
>>> Telus is without a  doubt the sleaziest and most dishonest company I
>>> have ever dealt  with. They change the rates, services service charges
>>> and reduce their quality of service rules to suit their shareholders
>>> and CEO's shares.

>>> Telus applied to the CRTC to increase its phone rates to its
>>> customers.  The CRTC determined that what Telus was doing was
>>> increasing it's profits to its shareholders.  The creative thinkers at
>>> Telus decided to get what it wanted through service charges, which the
>>> CRTC does not regulate.   For some services the price tripled. Telus
>>> also created additional service charges.

>>> With regards to Internet services (which the CRTC does not regulate),
>>> Telus changed their ADSL signal at their switching center, which
>>> rendered the modem I bought useless.  I had to pay for a new ADSL
>>> modem.  The Telus usenet news group service, does not carry as many
>>> newsgroups as you would get from Bell. In particular, it does not
>>> carry many of the newsgroups from Eastern Canada.  It's feed is down
>>> fifty percent of the time.  As of mid April 2008, Telus no longer is
>>> carrying the binaries feed in it's news group service.  Instead they
>>> refer you to a newsgroup service, which they own to get the service
>>> that you used to get.  In any contract, a company would be expected to
>>> live up to those obligations.  Not so with Telus.

>>> If you are thinking of getting Digital TV with Telus, I strongly
>>> suggest that you think again.  Telus is a dishonest company to deal
>>> with.  You can expect service charges on top of what you pay and
>>> changes in pricing whenever Telus feels like stuffing the pockets of
>>> it's CEO and board of directors.

>> Oh quit your whining.  I recall before derugulation (back in the bad old
>> BC Tel days) paying up to .75 a minute just to call the next town.  Now I
>> can yap with my relatives in ma Russia for 8 cents a minute (and nothing
>> over VOIP).  Back then just a plain old telephone line cost $23/month,
>> now it like $27 and change.  Doesn't even reflect inflation.  Twenty
>> years ago my avergae LD bill with BC Tel was like $200/month, now it's
>> never more than about $20.  If I wanted to connect to Compuserve it was
>> LD at .42 a minute to the dial-up service and one month I ran up a $700
>> bill.  People who complain about the service and the cost seem to have
>> forgotten about the bad old days when consumers were REALLY getting
>> hosed.

> They should open it up for real and quite the farce.

> Americans get much better plans.  Many pay less for cell than we do for
> land line.  Because we have "franchises" which is a fancy term for
> monopoly. Monopoly is bad for consumer.

> It aught to be the law you get 6 competitive choices for service and not 1
> or 2 in collusion.

> Thank the CRTC.  Your government at work making sure you are screwed.

I can't complain too much about Telus, it was the only company willing to
bring cellular and high-speed internet to the valley where I currently live.
The other guys like Rogers wouldn't even consider it because the customer
base here is so small.  If the telcos were governed purely by economic
considerations then most of rural Canada would be without phones.

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