Telus Sucks - Digital TV, Phone Service, Internet etc - bc.general

Message from discussion Telus Sucks - Digital TV, Phone Service, Internet etc

anonymous

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More options May 16, 8:09 am

Newsgroups: calgary.general, edmonton.general, bc.general, bc.politics, ab.politics, can.politics

From: anonymous <anonym...@anonymous.com>

Date: Fri, 16 May 2008 12:09:16 GMT

Local: Fri, May 16 2008 8:09 am

Subject: Re: Telus Sucks - Digital TV, Phone Service, Internet etc

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judgejudy wrote:

> Telus is without a doubt the sleaziest and most dishonest company I
> have ever dealt with.

Judge Judy, if she were delivering her reasons for judgment would back
up every sentence
with proof from the evidence or documents presented. Wild
unsubstiantiated statements do not count.

> They change the rates, services service charges
> and reduce their quality of service rules to suit their shareholders
> and CEO's shares.

I am not sure if their CEO's and share holders are happy. I have a cell
phone that for $10
a month I am connected to the outside world. No contarct, $10. and I
get 20 minutes of calling time.

Ditigal tv regardless of the provider does not let you record more than
one program, the one you are watching, at a time. The packages are bad
regardless of the provider. So it is not a telus issue but is a
customer issue. I don't have cablevision because it doesn't offer what
I want at a price I want. Any Canadian who has cablevision, regardless
of the provider, supports a service they are happy with and there is no
reason or insentive for any provider to change the rates or service.

> Telus applied to the CRTC to increase its phone rates to its
> customers. The CRTC determined that what Telus was doing was
> increasing it's profits to its shareholders. The creative thinkers at
> Telus decided to get what it wanted through service charges, which the
> CRTC does not regulate. For some services the price tripled. Telus
> also created additional service charges.

You, like any other Canadian are free to have whatever telephone serivce
provider you want. The Canadian voters of Canada wanted deregulation
and they got it. Deregulation means nobody wants to clean the toilets
but everybody wants to polish the gold.

> With regards to Internet services (which the CRTC does not regulate),
> Telus changed their ADSL signal at their switching center, which
> rendered the modem I bought useless. I had to pay for a new ADSL
> modem. The Telus usenet news group service, does not carry as many
> newsgroups as you would get from Bell.

I don't know about your modem. I used the one I got 10 years go and all
is good with my telus adsl.

You mentioned the word "Bell". I thought that Bell the provider in
polite terms should never be mentioned.
Please go and run to Bell as soon as possible. The world is waiting for
your good stories from Bell, but I have never read a good story about
Bell in the 10 years on the net. Please, you be the first.

> In particular, it does not
> carry many of the newsgroups from Eastern Canada.

What does eastern Canada carry? Sadly you don't say.

> It's feed is down
> fifty percent of the time.

Don't know what part of Canada you are down, but the newsgroup serivce
is only down overnight once every month or two.

> As of mid April 2008, Telus no longer is
> carrying the binaries feed in it's news group service.

Yes, to my knowledge this is your first statement of truth. I am not
happy about it either, but like all serivce or the internet itself, when
it becomes too expensive and doesn't offer enough of the services you
want, you eventually just cut off the serivce like I have done to
cablevision. Nobody should pay for a serivce they dont' want.

> Instead they
> refer you to a newsgroup service, which they own to get the service
> that you used to get.

If you are foolish enough to support that kind of marketing then you
have no complains.

> In any contract, a company would be expected to
> live up to those obligations. Not so with Telus.

What obligations did telus not live up to in your mind. Sadly, you have
listed one.

> If you are thinking of getting Digital TV with Telus, I strongly
> suggest that you think again.

Your second truth/wise statement. Anyone who is thinking of getting
digital tv should think.
Body in Canada should probably have cablevision the way it is marketed
and structured, but who am I to
say that because I never hear any Canadians complain about it.

> Telus is a dishonest company to deal
> with.

The only dishonest I feel has occurred is that somebody has made
statements and not support them with facts or figures.

> You can expect service charges on top of what you pay and
> changes in pricing whenever Telus feels like stuffing the pockets of
> it's CEO and board of directors.

Somebody went to a tiny restaurant in my town and the price of lunch
went up a dollar overnight. You have two choices in that case, don't
order or pay the price. If nobody orders, the company or restaurant
goes broke. If everygbody orders, the profits are in the billions.

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