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Discussions > Submitting data > Problems uploading images for single-items
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Google Base Guide Google employee  
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 More options Apr 21 2006, 7:57 pm
From: Google Base Guide
Date: Fri, 21 Apr 2006 23:57:33 -0000
Local: Fri, Apr 21 2006 7:57 pm
Subject: Problems uploading images for single-items
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There is a bug in Google Base that is causing file format errors to be
generated for all images uploaded in the single-item editor. Our
development team is aware of the problem, and they're working to get it
resolved as soon as possible. Unfortunately, we cannot provide an ETA
for a fix but we will post updates in this thread as they become
available.

 
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Happy Goat  
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 More options Apr 22 2006, 4:39 pm
From: Happy Goat
Date: Sat, 22 Apr 2006 20:39:21 -0000
Local: Sat, Apr 22 2006 4:39 pm
Subject: Re: Problems uploading images for single-items
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Any clues on the "Successfully Uploaded" items / "Active Items"
discrepancy?

 
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Google Base Guide Google employee  
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 More options Apr 25 2006, 4:15 pm
From: Google Base Guide
Date: Tue, 25 Apr 2006 13:15:02 -0700
Local: Tues, Apr 25 2006 4:15 pm
Subject: Re: Problems uploading images for single-items
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Update on the image upload problem:

We have a fix ready for this problem that will be included in our next
build release, currently scheduled for the end of this week. We
apologize for any inconvenience caused. Should you have any further
questions or concerns, please feel free to reply to this thread.


 
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Google Base Guide Google employee  
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 More options Apr 28 2006, 2:08 pm
From: Google Base Guide
Date: Fri, 28 Apr 2006 11:08:19 -0700
Local: Fri, Apr 28 2006 2:08 pm
Subject: Re: Problems uploading images for single-items
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A fix for this problem has been released. You should be able to upload
images to your items now.

 
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Scott K  
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 More options Apr 28 2006, 4:11 pm
From: Scott K
Date: Fri, 28 Apr 2006 20:11:10 -0000
Local: Fri, Apr 28 2006 4:11 pm
Subject: Re: Problems uploading images for single-items
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Thanks for fixing the problem. I can now upload with Camino (so I
assume Firefox would work as well). However, Safari (417.9.2) still
cannot. I'm running OS X 10.4.6.

 
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Google Base Guide Google employee  
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 More options May 3 2006, 6:17 pm
From: Google Base Guide
Date: Wed, 03 May 2006 15:17:23 -0700
Local: Wed, May 3 2006 6:17 pm
Subject: Re: Problems uploading images for single-items
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The image upload problem in Safari has been verified - thank you for
bringing this to our attention. Our development team is investigating
the issue now. We'll post an update as soon as the problem is resolved.

 
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lorie  
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 More options May 15 2006, 12:33 pm
From: lorie
Date: Mon, 15 May 2006 09:33:23 -0700
Local: Mon, May 15 2006 12:33 pm
Subject: Re: Problems uploading images for single-items
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friday 5/12, all images i uploaded were showing only x-boxes. attempted
again today (5/15) and still having the same problem. using microsoft
explorer, by the way

 
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LcF  
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 More options May 15 2006, 12:51 pm
From: LcF
Date: Mon, 15 May 2006 16:51:17 -0000
Local: Mon, May 15 2006 12:51 pm
Subject: Re: Problems uploading images for single-items
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I have similar problem on Firefox and Safari.

The images are uploaded but not displayed. Only a tiny box is shown.


 
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Google Base Guide Google employee  
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 More options May 15 2006, 2:38 pm
From: Google Base Guide
Date: Mon, 15 May 2006 11:38:30 -0700
Local: Mon, May 15 2006 2:38 pm
Subject: Re: Problems uploading images for single-items
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We're working on a fix for the problem causing broken images to appear
in item pages now. This issue is not related to the problem we
experienced with image uploads in April.

We'll post a follow up message as soon as this matter is resolved.


 
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Google Base Guide Google employee  
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 More options May 24 2006, 8:30 pm
From: Google Base Guide
Date: Thu, 25 May 2006 00:30:03 -0000
Local: Wed, May 24 2006 8:30 pm
Subject: Re: Problems uploading images for single-items
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The problem with images not displaying in item pages has been resolved.
If you still experience problems with your images, please let us know
by submitting a ticket to Google Base Support.

 
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Paul Henry Smith  
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 More options Jun 1 2006, 11:09 am
From: Paul Henry Smith
Date: Thu, 01 Jun 2006 15:09:51 -0000
Local: Thurs, Jun 1 2006 11:09 am
Subject: Re: Problems uploading images for single-items
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Google Base Guide wrote:
> The problem with images not displaying in item pages has been resolved.
> If you still experience problems with your images, please let us know
> by submitting a ticket to Google Base Support.

Attempting to upload a GIF (Safari 417.9.3, OSX 10.4.6) for a single
item results in an "invalid image type" popup error message.  The file
extension and image data are correct, however.

I'll submit to GB Support ... just wanted to make sure readers of the
thread would see that the issue is apparently not quite resolved just
yet.


 
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