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Aten Software LLC  
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 More options Oct 21 2008, 9:29 am
From: Aten Software LLC
Date: Tue, 21 Oct 2008 06:29:30 -0700 (PDT)
Local: Tues, Oct 21 2008 9:29 am
Subject: Data Feed Upload Failure
I submit data feeds for a lot of Yahoo stores.  A lot of customers are
reporting getting an email from Google Base as follows:
-----------
Feed status details

Outcome:                Data feed upload failed. No items are live.   help
Number of items processed:              0
Number of inserted items:               0
Uploaded at:            Oct 19, 2008 1:40 am PDT
Processed at:           Oct 19, 2008 10:11 am PDT

Detected delimiter: Tab (\t)
Detected encoding: US-ASCII
Detected file format: Text
------------
They are getting this email after many successful uploads by FTP to
Google Base.
I saw a couple other posts in the forums where people had similar
issues, but there were no answers.  It looks like this has been an on
and off issue for about three months.

Is this a problem with Google Base?  If anyone else is experiencing
the issue, can you post here?

Regards,
Shailesh
http://www.atensoftware.com/
Data feeds for Yahoo store owners


 
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Tom Wilson  
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 More options Oct 21 2008, 3:05 pm
From: Tom Wilson
Date: Tue, 21 Oct 2008 12:05:05 -0700 (PDT)
Local: Tues, Oct 21 2008 3:05 pm
Subject: Re: Data Feed Upload Failure
Is there any other error message through the dashboard ?

Tom Wilson
Freelance Google Base Developer and Consultant
www.tomthedeveloper.com

Google Base Tools - http://dev.tomthedeveloper.com/googlebase
Featured Project : http://google-code-featured.blogspot.com/2008/02/google-base-competit...

On Oct 21, 2:29 pm, Aten Software LLC wrote:


 
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Aten Software LLC  
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 More options Oct 22 2008, 9:44 am
From: Aten Software LLC
Date: Wed, 22 Oct 2008 06:44:34 -0700 (PDT)
Local: Wed, Oct 22 2008 9:44 am
Subject: Re: Data Feed Upload Failure
It doesn't show any errors.  When the feed is resubmitted by FTP, it
processes successfully.  I'll try to gather more information on this
next time it occurs.

Thanks,
Shailesh
http://www.atensoftware.com/
Data feeds for Yahoo store owners

On Oct 21, 2:05 pm, Tom Wilson wrote:


 
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Aten Software LLC  
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 More options Oct 22 2008, 3:41 pm
From: Aten Software LLC
Date: Wed, 22 Oct 2008 12:41:19 -0700 (PDT)
Local: Wed, Oct 22 2008 3:41 pm
Subject: Re: Data Feed Upload Failure
I found another account where this happened on Oct. 19, and confirmed
that there is no other error message.  I emailed Google support to
inquire as to what happened.

On Oct 22, 8:44 am, Aten Software LLC wrote:


 
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Aten Software LLC  
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 More options Oct 23 2008, 9:13 am
From: Aten Software LLC
Date: Thu, 23 Oct 2008 06:13:53 -0700 (PDT)
Local: Thurs, Oct 23 2008 9:13 am
Subject: Re: Data Feed Upload Failure
Here's what Google replied regarding this error message:

> Thank you for your email. Our system encountered an error when processing

your data feed. Unfortunately, in order for us to show your items,
we'll
need you to resubmit your file. If nothing has changed since you first
submitted your feed, you can simply send the same file again. We
apologize
for any inconvenience this may cause.

I hope that clarifies things for other people.

Regards,
Shailesh
http://www.atensoftware.com/
Data feeds for Yahoo store owners

On Oct 22, 2:41 pm, Aten Software LLC wrote:


 
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Tom Wilson  
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 More options Oct 26 2008, 1:24 pm
From: Tom Wilson
Date: Sun, 26 Oct 2008 10:24:29 -0700 (PDT)
Local: Sun, Oct 26 2008 1:24 pm
Subject: Re: Data Feed Upload Failure
So did resubmitting the feed fully sovle the problem ?

Tom Wilson
Freelance Google Base Developer and Consultant
www.tomthedeveloper.com
Google Base Tools - http://dev.tomthedeveloper.com/googlebase

On Oct 23, 1:13 pm, Aten Software LLC wrote:


 
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Aten Software LLC  
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 More options Nov 6 2008, 9:41 am
From: Aten Software LLC
Date: Thu, 6 Nov 2008 06:41:06 -0800 (PST)
Local: Thurs, Nov 6 2008 9:41 am
Subject: Re: Data Feed Upload Failure
Yes, resubmitting the feed fully solved the problem.

Regards,
Shailesh
http://www.atensoftware.com/
Data feeds for Yahoo store owners

On Oct 26, 11:24 am, Tom Wilson wrote:


 
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