Dear Sir,
I too faced a lot of issues while trying to claim reimbursement after hospitalization.
Initially, they denied cashless treatment saying that the policy is not active. IBA didn't even send policy details for 3 months after policy creation.
Then when I submitted bills for reimbursement, they rejected saying that hospitalization is not for 24 hours. I had taken domiciliary policy also, but still, they didn't reimburse me for any tests and bills.
I feel Insurance is a big scam to dupe us from our money.
Regards,
Rayakar