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Clipper Card Online Refills Can Take 5 Days to be Credited
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sms
Apr 21, 2013, 11:10:45 AM4/21/13
to
We were going into San Francisco yesterday and I thought we might use
Muni so I put $20 onto a new Clipper card that I had received some time
back at a street fair (where they still give them out free rather than
charging $3). After I added the money, I was informed that it could take
up to five days to appear on the account. I called the customer service
number and they asked which system I would be using it on, and I told
them Muni and they said something about how Muni needs to manually
connect a machine to their system to add credit to cards they aren't
networked in. CalTrain takes at least one day.
So if you want to use a Clipper Card the same day you add money, be sure
to add money at a station, not any other way. If you add money at a
machine at a station it is available immediately.
Muni so I put $20 onto a new Clipper card that I had received some time
back at a street fair (where they still give them out free rather than
charging $3). After I added the money, I was informed that it could take
up to five days to appear on the account. I called the customer service
number and they asked which system I would be using it on, and I told
them Muni and they said something about how Muni needs to manually
connect a machine to their system to add credit to cards they aren't
networked in. CalTrain takes at least one day.
So if you want to use a Clipper Card the same day you add money, be sure
to add money at a station, not any other way. If you add money at a
machine at a station it is available immediately.
Peter Lawrence
Apr 22, 2013, 4:04:31 PM4/22/13
to
On 4/21/13 8:10 AM, sms wrote:
>
> So if you want to use a Clipper Card the same day you add money, be sure to
> add money at a station, not any other way. If you add money at a machine at
> a station it is available immediately.
Or at a Walgreen's (and at select Whole Foods) too. I've added an 8-ride
>
> So if you want to use a Clipper Card the same day you add money, be sure to
> add money at a station, not any other way. If you add money at a machine at
> a station it is available immediately.
Caltrain ticket to my Clipper Card at Walgreen's and used it within 10
minutes at the nearby Caltrain station.
Only via the Clipper Card website is there a noticeable multi-day lag.
(Well, there's a much shorter but still annoying lag at the Caltrain's
Clipper Card Value-Add machines that use an old-fashion phone modem to
dial-up and connect to the computers.)
But if you live in the South Bay, Walgreen's (or select Whole Foods) is
often your best option.
- Peter
Kenneth M. Lin
Apr 25, 2013, 11:59:12 AM4/25/13
to
"sms" wrote in message news:kl0vc2$4q5$1...@dont-email.me...
One of the most pointless thing I must do is to carry two ClipperCard with
me. I use one for monthly or multiple passes but they might stop working
all of sudden if cash value falls below a threshold, leaving me stranded
with no places to add more values.
BART is pretty good with automatic loading so I can always take BART without
worrying about my balance but this is a system that is still in progressing
and they have a lot of bugs to work out.
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