Followup:
It seems that there is a lot of inconsistent language out there. I am
going to go through a few nits I had along the way:
*** EXAMPLE 1 ***
Take this example from <
http://www.vta.org/clipper/faq/index.html>:
What about Clipper on light rail?
When using Clipper on VTA light rail, customers only need to tap
their card on the platform reader once, at the beginning of their
^^^^^^^^^^^^^^^^^^^^^^^^^
trip, before entering the vehicle. If you need to transfer to a
^^^^
second or third light rail vehicle to complete this trip, you do not
need to tap your Clipper card again prior to boarding unless the
transfer is more than 2 hours after starting the original trip.For
customers using cash on the Clipper card to pay for a light rail
single ride, once customers tag their Clipper card at a light rail
station they will have 2 hours to complete a trip on light rail. If
they tag again when they board another light rail vehicle, they will
be charged for the ride.
If I didn't know better (and I didn't the first time I read this), I
thought "beginning of their trip" (where their=me) included the
agency's bus that I boarded at my house, which is not a light rail
vehicle. Note that San Francisco Municipal Railroad doesn't make this
same differentiation between their trollies on tracks and their
trollies on rubber wheels.
Here's another excerpt from the same page:
Will I be able to purchase VTA Day Passes?
Yes. VTA's Day Passes are now available on Clipper! Just load your
Clipper card with Clipper Cash, tag every time you board a VTA bus
or if you are using VTA light rail - tag only once at the beginning
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
of your trip. If you need to transfer to a second or third light
^^^^^^^^^^^^^
rail vehicle to complete your trip, DO NOT tag your Clipper card
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
again unless your transfer to another light rail vehicle is more
^^^^^
than 2 hours after your first tag on light rail.
Once again, my trip starts at my home, where there is a beautiful
railroad that goes to 80% of the destinations I go to, but no light
rail runs on it, so I have to take a bus.
*** EXAMPLE 2 ***
For my next example, the background is from this:
First of all, you should read the language about how day passes are
processed, which I think is more accurate if you get it from the
following URL (note that it is not the VTA FAQ above, and seems to be
a much more accurate description of how it works than the VTA site):
<
http://www.clippercard.com/ClipperWeb/vta/fares.do>:
Day Passes (Standard and Express):
Unlike the paper day pass, which is purchased in advance, Clipper
automatically grants you a day pass once you've paid the same amount
in Clipper Cash as the day pass costs. Once you've earned a day
pass, Clipper will stop deducting fares from your Clipper Cash
balance and all your rides for the rest of that day will be free of
charge. Clipper automatically caps your day's fare, so you may see
less than the standard fare deducted if you're close to the daily
maximum. For example, a customer could take the following rides:
$1.25 Community fare + $2 Standard fare + $2 Standard fare + $0.75
Standard fare = $6 (Clipper only deducted $0.75 for the last fare
since Clipper automatically caps the fare at the cost of a Standard
day pass.)
If you're eligible for a transfer credit (e.g. you transferred from
SamTrans to VTA), the value of the transfer credit will count toward
your day pass.
If you have earned an Adult Standard day pass and transfer to an
Express route, there is no fare upgrade with Clipper. The full
Express fare will be deducted from your Clipper Cash balance until
you've paid the same amount as an Express day pass. Once you've
earned an Express day pass, you can ride all VTA bus and light rail
routes for the rest of that day free of charge. Please remember to
continue tagging your Clipper card to the reader every time you
board.
Senior, Disabled and Youth customers are able to ride all VTA bus or
light rail routes free of charge for the day once they have earned a
day pass.
For a complete list of VTA fares and pass prices, please click here
Now that I've registered my card, I see things like this:
TRANSACTION TYPE LOCATION ROUTE PRODUCT DEBIT CREDIT BALANCE*
05/10/2012 03:21 PM Cash payment at a TOT, TRU or AVM WALGREENS #5219 Translink E-Cash 20.00 20.00
05/12/2012 11:55 PM Single-tag fare payment VTA bus 25 Translink E-Cash 2.00 18.00
05/13/2012 01:31 AM Single-tag fare payment VTA bus 72 Translink E-Cash 2.00 16.00
05/13/2012 06:15 PM Single-tag fare payment VTA bus 61 Translink E-Cash 2.00 14.00
05/13/2012 06:28 PM Single-tag fare payment VTA-PEN LRV Translink E-Cash 2.00 12.00
05/13/2012 07:03 PM Single-tag fare payment VTA-GMM LRV Translink E-Cash 2.00 10.00
05/13/2012 08:00 PM Single-tag fare payment VTA bus 61 Translink E-Cash 10.00
Let's try to format that for 80 column output by eliminating the year
and store number and "Translink E-Cash" and reformatting:
Time TRANSACTION TYPE Place&Route Amount Bal
05-10 15:21 Cash @TOT,TRU,AVM WALGREENS +20 20
05-12 23:55 Single-tag fare VTA bus #25 -2 18
05-13 01:31 Single-tag fare VTA bus #72 -2 16
05-13 18:15 Single-tag fare VTA bus #61 -2 14
05-13 18:28 Single-tag fare VTA-PEN LRV -2 12
05-13 19:03 Single-tag fare VTA-GMM LRV -2 10
05-13 20:00 Single-tag fare VTA bus #61 10
Ok, now let's analyze that a bit:
Time TRANSACTION TYPE Place&Route Amount Bal
05-10 15:21 Cash @TOT,TRU,AVM WALGREENS +20 20
^^^^^ Loaded card.
05-12 23:55 Single-tag fare VTA bus #25 -2 18 [actually bus #23]
^^^^^^^^^^^ Use #1 this day.
05-13 01:31 Single-tag fare VTA bus #72 -2 16 [actually bus #22]
^^^^^^^^^^^ Working backwards from "third use that day" below, here
I see that the first use for 05-13 is at 18:15 below. Therefore, the
above 01:31 charge is the last use of the day of 05-12. But, the
actual day is 05-13 at 01:31.
05-13 18:15 Single-tag fare VTA bus #61 -2 14
05-13 18:28 Single-tag fare VTA-PEN LRV -2 12
05-13 19:03 Single-tag fare VTA-GMM LRV -2 10
Third use this day. ^^^^
05-13 20:00 Single-tag fare VTA bus #61 10
(FYI, above where it says bus #25, I actually rode bus #23. And above
where it says bus #72, I actually rode bus #22. So I was riding the
all-night bus.)
Let me repeat: the last use of the day of 05-12, was at 05-13 at
01:31. I.e., day pass cutoffs are not at midnight. I searched the
entire VTA website and Google thoroughly, and found no mention of the
cutoff time for day passes. Since VTA Bus #22 runs all night, there's
no "all buses are stopped" obvious cutoff. In NYC, it was explicitly
explained in their literature on the topic for this issue.
In other words, passes and fares are a complete mystery. You just
sort of guess at it and inseminate information from multiple sources
and continue guessing at it, and probably no one really knows.
*** EXAMPLE 3 ***
I'd like to see a fare conviction for light rail fare evasion of the
proof of payment system with Clipper Card given the language I quoted
above -- I repeat:
... or if you are using VTA light rail - tag only once at the
beginning of your trip. If you need to transfer to a second or third
light rail vehicle to complete your trip, DO NOT tag your Clipper
card again unless your transfer to another light rail vehicle is
more than 2 hours after your first tag on light rail.
I take it my trip started at my house and ends when I'm done getting
my nail clippers from Walgreens, haircut from my hair artist, and
grabbed a Starbucks and talked with my friends for a bit in the park
and then got some updated clothing and came home. Or, if I find out
they consider that two trips -- there to the shopping social area and
back again, then that's two trips. It could have had any mix of buses
and light rails.
Let's look at this in a commute context. The first trip would be to
work, and the second trip would be from work. I can see how that is
demarked close to your clock-in and clock-out times. But then again,
clock-in and clock-out are silly concepts in an age of unlocated
offices. I could just as easily go to work to print something so that
I can go to my first real trip of the day, to see a client. Is that
the second trip? When I come home and drop by work for a few minutes
to drop off the paperwork for that contract, then go home, and grab
something to eat at the mall, is that 4 or 5 trips for the day? Or is
the ride home, as I told my spouse, from my client to her arms, 1
whole trip? I think my spouse and I consider it one trip.
Bring it out of the commute context, and the whole thing falls apart,
because we don't have a common reference point to discuss.
*** EXAMPLE 4 ***
"Proof Of Payment: You must have your proof of payment with you at all
times." (I forget the exact quote, but it came from a poster on a SF
Municipal Railroad bus on Van Ness Avenue.)
Well, your proof of payment is a transaction that you conducted using
your card. As such, the transaction has to be stored someplace.
Where is it actually stored? In the card itself? The legal language
is a bit iffy if not. If it's actually stored in the card, then the
legal language is spot on. But how does a citizen know this?
So, not only are passes and fares a complete mystery, where you just
sort of guess at it and inseminate information from multiple sources
and continue guessing at it, and probably no one really knows, but
also proper use of the fare system is also a mystery. Just as long as
you made a good faith effort, you should be just fine, I guess.
"Having your Clipper Card with you" might be considered a good faith
effort, once all is said and done. Obviously, through time, these
little things need to be ironed out.
I applaud the transit agencies for moving ahead with Clipper Card
despite all the above little bugs and nits. But they really do have
to correct them if they are to be professional about it. I know fare
box recovery is only ~12% of income for most of these agencies, but
still, it's a citizen (/"customer") issue too, especially when jail is
a component.