StJ <
som...@microsoft.com> wrote
> Rod Speed <
rod.sp...@gmail.com> wrote
>> Me <
som...@microsoft.com> wrote
>>> Startup problems
>>> Problems with starting had been experienced for more than a week. My OS,
>>> Windows XP Home, has been reinstalled two times in the last few days
>>> because of the startup problems;
>> Was there any problem at all reinstalling ?
> No problems reinstalling
That supports the proposition that it�s a warmup fault.
Once its warmed up, the problem goes away.
>>> however, they are still occurring.
>>> Yesterday I performed FIXMBR successfully from the recovery console with
>>> no change to the startup problems.
>> It won't be that. That either works or it doesn�t.
>>> I suspected that I would experience some startup problems today so all
>>> external USB hard drives had been removed. So today's startup from cold:
>>> At first attempt the message appeared,
>>> A DISK ERROR OCCURRED
>> So the hard drive has a problem, maybe
>> only for a while until it warms up.
> Agreed, warm reboots don't cause any problem except for requiring a
> password
That requiring a password is a bit of a worry
given that you said it does not normally want
one. Most likely that just changed with the
reinstalls, its not back to the same state it was
in before any reinstall on that password question.
>>> PRESS CTRL + ALT + DEL TO RESTART
>>> I pressed Ctrl+Alt+Del and restarted.
>>> The second attempt gave me an identical result to the first, so I
>>> restarted again.
>>> The third attempt, after quite a while stuck on the post screen,
>> Which is really just the symptoms of a problem varying.
>>> went to a black screen, lingered on the black screen for quite a while,
>>> then a white strip appeared across the bottom of the screen and lines
>>> flashed across it from left to right, very similar to the strip that
>>> appears when starting Windows 2000, then the computer started, but
>>> showed a welcome screen with a window requiring a password before going
>>> any further. I do not use the password procedure.
>>> I suspect that what's happening is that for some reason the computer is
>>> unable to read/utilise the correct startup files
>> Yes, because there is some problem with the hard drive or controller etc.
> I've run checks on the HDD and it showed no problems with the media
But that�s after its warmed up.
Post JUST the SMART report on the drive using
http://www.majorgeeks.com/files/details/everest_free_edition.html
>>> and is therefore using alternate startup files included in the system as
>>> a redundancy. Is this correct?
>> No there are no alternate startup files.
>> Whats actually happening is that when it can't
>> read the startup files properly, it just defaults
>> some of the settings that the startup files change.
> Okay, good to know
>>> Sometimes it still fails to completely start even after doing the
>>> Ctrl+Alt+Del procedure numerous times, so I press the power button for 4
>>> seconds to manually shut down and so far after doing that several it
>>> times has started.
>> Presumably just because its now warmed up and the fault goes away.
>>> I am concerned that one day it may fail to start no matter what
>>> procedure I use.
>> That's certainly possible.
>>> Why is it happening?
>> You have a fault that currently only shows up when
>> starting from cold which goes away once it warms up.
> Agreed
>>> How can I get the computer to resume normal startup?
>> By working out where the fault is and replacing what has the fault.
> Precisely! How do I do that?
Swap bits that could produce that symptom
you are seeing and see if the fault goes away.
Simplest to try a different cable to the drive,
but its not very likely that it�s the cable if its a
decent modern SATA drive. If it isnt, its possible
that it is just a bad cable.
Then try another hard drive.
If the fault is still there, its then either a motherboard
fault, or a power supply fault, so try swapping the
power supply.
Not easy to swap the motherboard, so leave that till last
and if swapping all of the power supply, cable and hard
drive still shows the fault when cold it�s the motherboard.
If it looks like the motherboard, as a last resort its worth
trying the system with the motherboard loose on the
desktop. You can get an intermittent short to case that
is only seen when cold, but that�s pretty unlikely and so
its only worth checking as a last resort when you are
about to either swap the motherboard or chuck the
system out because the cost of a motherboard swap
isnt warranted.
Corse you can also just not turn the system off or
be prepared to wait until it warms up before you
use it after you turn it on again. It may not stay
just as a cold fault tho.