[Bug 727783] [NEW] oem-config is not installed after initial system installation, and the user can't proceed with the step 'prepare for shipping'

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Jean-Baptiste Lallement

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Mar 2, 2011, 8:24:57 AM3/2/11
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Public bug reported:

Binary package hint: ubiquity

ISO Testing: Ubuntu Desktop AMD64 20110302

After the initial OEM installation the user oem can't proceed with the
preparation for shipping to the end-user. oem-config is not installed on
the system

TESTCASE:
1. Install Ubuntu Desktop AMD64 OEM
2. Restart
3. You're automatically logged in as 'oem'

Result
The icon 'prepare for shipping' is not on the desktop.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
Uname: Linux 2.6.38-5-generic x86_64
Architecture: amd64
Date: Wed Mar 2 14:16:33 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110302)
ProcEnviron:
LANGUAGE=en_US:en
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
Importance: High
Status: Confirmed

** Affects: ubiquity (Ubuntu Natty)
Importance: High
Status: Confirmed


** Tags: amd64 apport-bug iso-testing natty

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Title:
oem-config is not installed after initial system installation, and the
user can't proceed with the step 'prepare for shipping'

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Jean-Baptiste Lallement

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Mar 2, 2011, 8:24:57 AM3/2/11
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** Also affects: ubiquity (Ubuntu Natty)
Importance: Undecided
Status: New

** Changed in: ubiquity (Ubuntu Natty)
Importance: Undecided => High

** Changed in: ubiquity (Ubuntu Natty)
Status: New => Confirmed

Ubuntu QA Website

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Mar 2, 2011, 8:30:06 AM3/2/11
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** Tags added: iso-testing

Jean-Baptiste Lallement

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Mar 2, 2011, 9:14:48 AM3/2/11
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Confirmed by pedro on i386.
Kubuntu is affected also.

** Changed in: ubiquity (Ubuntu Natty)

Assignee: (unassigned) => Canonical Foundations Team (canonical-foundations)

Tobin Davis

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Mar 2, 2011, 11:28:51 AM3/2/11
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I have been able to get oem-config to work properly on my vm install,
but it isn't pretty. After pressing F4 and running through the install
and rebooting, the system logs in as oem user. From there, I
reinstalled oem-config-gtk (and all of it's dependencies), then ran
'sudo touch /var/lib/oem-config/run' and rebooted. With this, I was
able to successfully get through oem-config and now have a properly
installed system.

Jean-Baptiste Lallement

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Mar 2, 2011, 11:45:35 AM3/2/11
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** Changed in: ubiquity (Ubuntu Natty)
Milestone: None => natty-alpha-3

Colin Watson

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Mar 2, 2011, 11:49:27 AM3/2/11
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Reproduced. The proximate cause is:

Err cdrom://Ubuntu 11.04 _Natty Narwhal_ - Alpha i386 (20110302)/ natty/main oem-config-gtk all 2.5.22
File not found

... but I haven't tracked down why this is yet.

** Changed in: ubiquity (Ubuntu Natty)

Assignee: Canonical Foundations Team (canonical-foundations) => Colin Watson (cjwatson)

Colin Watson

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Mar 2, 2011, 12:31:53 PM3/2/11
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I think this was caused by the fix to http://bugs.debian.org/cgi-
bin/bugreport.cgi?bug=611569 (although I do not expect that the correct
fix would be to revert that change).

** Bug watch added: Debian Bug tracker #611569
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=611569

Martin Pitt

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Mar 3, 2011, 5:16:36 AM3/3/11
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Could that be related to bug 726581 in any way? Perhaps the Kubuntu
install also tries to install something from the CD repository and
doesn't find it?

Michael mentioned a recent apt default mount point change from /cdrom to
/media/cdrom/, could that be related?

Martin Pitt

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Mar 3, 2011, 5:34:02 AM3/3/11
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Confirmed that this works when I create a /media/cdrom -> /cdrom/
symlink before starting the installation.

Martin Pitt

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Mar 3, 2011, 5:46:43 AM3/3/11
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** Summary changed:

- oem-config is not installed after initial system installation, and the user can't proceed with the step 'prepare for shipping'
+ Installing packages from CD repository fails due to changed CD-ROM default mount point

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Title:
Installing packages from CD repository fails due to changed CD-ROM
default mount point

Martin Pitt

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Mar 3, 2011, 5:53:54 AM3/3/11
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Current plan of record: Install the symlink in casper for alpha-3, and
sort out the real fix in apt/casper/ubiquity after that.

** Also affects: casper (Ubuntu)
Importance: Undecided
Status: New

** Changed in: casper (Ubuntu Natty)
Importance: Undecided => High

** Changed in: casper (Ubuntu Natty)
Status: New => In Progress

** Changed in: casper (Ubuntu Natty)
Milestone: None => natty-alpha-3

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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Launchpad Bug Tracker

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Mar 3, 2011, 5:54:44 AM3/3/11
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This bug was fixed in the package casper - 1.259

---------------
casper (1.259) natty; urgency=low

* scripts/casper-bottom/05mountpoints: Create a /media/cdrom -> /cdrom
symlink, to work around apt's changed default mount point for Alpha-3.
(LP: #727783)
-- Martin Pitt <marti...@ubuntu.com> Thu, 03 Mar 2011 11:52:38 +0100

** Changed in: casper (Ubuntu Natty)

Status: In Progress => Fix Released

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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Martin Pitt

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Mar 3, 2011, 5:55:19 AM3/3/11
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** Changed in: ubiquity (Ubuntu Natty)
Milestone: natty-alpha-3 => ubuntu-11.04-beta-1

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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Launchpad Bug Tracker

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Mar 3, 2011, 5:56:28 AM3/3/11
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** Branch linked: lp:ubuntu/casper

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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Colin Watson

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Mar 3, 2011, 8:42:28 AM3/3/11
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** Changed in: ubiquity (Ubuntu Natty)
Status: Confirmed => Fix Committed

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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Launchpad Bug Tracker

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Mar 3, 2011, 8:43:29 AM3/3/11
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** Branch linked: lp:ubiquity

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Title:


Installing packages from CD repository fails due to changed CD-ROM
default mount point

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