Hello crafters,
Can anyone recommend a good case study or two documenting the business benefits of creating a public API? I'm talking with a potential client about exposing some of their existing public web-based services through public APIs, and while they're interested in doing it, they're also looking for assurance that there will be a business benefit. Does anyone here know of any published examples of companies creating public APIs and financially benefitting from them, particularly from non-technology companies?
Related to the first question, and giving you more idea of where I'm coming from, what kind of APIs would you like to see as an API user from a postal or shipping company?
Thank you,
Peter Robinett