Troubleshooting Google Group

Re: GAForFlash bad error handling for allowScriptAccess = never

(ShoreTel) — Wed, 26 Nov 2008 00:18:49 UT

That is definitely a by-product of allowScriptAccess = never. Its
possible the "degrades gracefully" only applies to allowScriptAccess =
sameDomain, but that seems like a fairly big oversight.

The only other thing it could possibly be is if one of the domains
hosting or loading the SWF has a policy file in place, but I'd lean

Re: Tracking International Visitors

(ShoreTel) — Wed, 26 Nov 2008 00:11:49 UT

If you are seeing any visits at all, then the problem is not related
to Google Analytics. The Geo-location data is provided by the owner of
each IP address range (ie. their ISP). If the ISP of your visitors do
not publish location information then GA has no way of knowing they
are from Canada, or the UK, etc.

Re: How to exclude myself from being counted in the analytic statistics

(ShoreTel) — Wed, 26 Nov 2008 00:10:24 UT

What IP address are you using in your IP address filter. You need to
put in the "external" IP address of your router / firewall, not the
"internal" IP address used on your local network.

To find your "external" IP address try going to whatismyipaddress.com

Re: Why can't I post a message?????

(ShoreTel) — Wed, 26 Nov 2008 00:09:05 UT

blah humbug.

Re: Inconsistency of GoogleAnalytics and DART ad management tool

(ShoreTel) — Wed, 26 Nov 2008 00:08:52 UT

When GA sees a new value in those variables (utm_source) it
automatically adds it to the list of sources / campaigns that it knows
about. There is no need to define them ahead of time, as soon as GA
sees a visit from a new campaign it will appear in your reports.

Re: Missing campaign results

(ShoreTel) — Wed, 26 Nov 2008 00:07:38 UT

I don't think there's a limit, but if there is then it would be in the
range of 50,000 unique campaigns, not 12. A campaign will only appear
in your GA reports after at least 1 visit has occured originating from
that campaign.

Re: No data in Advanced Segmentation in August 2008

(ShoreTel) — Wed, 26 Nov 2008 00:04:58 UT

Before you apply the Advanced Segment you created, what do you see in
your Visitors -> Network Properties -> Hostnames report?

Those are the only hostnames you can segment by with Advanced
Segments.

Re: Analytics has stopped working

(ShoreTel) — Wed, 26 Nov 2008 00:03:37 UT

When you make a change to your blog layout, (ie. adding a little code
into the HTML), you run the risk of removing the tracking code if you
are not careful. I would go back into your HTML editor and make sure
the tracking code is still there.

Re: Not tracking all pages > change since 11-21?

(ShoreTel) — Wed, 26 Nov 2008 00:02:13 UT

When I went to that URL, there was no GA tracking code on the page.
That is why you are not seeing any pageviews.

You should double-check to make sure the code is on each page.

Re: No data after months of working

(ShoreTel) — Wed, 26 Nov 2008 00:00:28 UT

Are you sure you're looking at the correct account? Each email address
can have several accounts, and each account can contain several
profiles.

If you are seeing a different number in your Account than you use on
your website (ie. UA-XXXXXX-1) then you are not viewing the correct
account.

GA has stopped reporting data for my site

(ChrisW1973) — Tue, 25 Nov 2008 21:58:02 UT

After working brilliantly for some time GA has stopped reporting on my
site:

[link]

Does anyone have any ideas? I have only updated two pieces that may
have any impact on GA:

1] added short piece of HTML script to enable access to BlogCatalog
2] had added another site for GA but later removed this

GAForFlash bad error handling for allowScriptAccess = never

(ejm) — Tue, 25 Nov 2008 20:01:32 UT

i get a runtime error when initializing GATracker when embedded on a
page that has allowScriptAccess=never

_tracker = new GATracker( displayReference, account, "AS3", false );

full error text below, but basically this code tries to detect the
domain of the page which will not work with script access off.

Re: gaforflash - sandbox violation when tracking .swf file embeded in external site

(ejm) — Tue, 25 Nov 2008 19:45:04 UT

hey, are you sure you just didn't install the NON-debug player the
second time.

because that could be just making it look like its fixed, even though
its not.

you can see here:
[link]

Re: Anything wrong with this ecommerce code? Transactions not recording.

(Chrisssss) — Tue, 25 Nov 2008 19:25:49 UT

Although I'm waiting for a new report to be generated I think I've
found the problem. I forgot to add the pageTracker._trackTrans();
command at the end of the script.

Re: Account missing

(Kate@Opus) — Tue, 25 Nov 2008 18:52:54 UT

Well, I have been going back and forth with Google Analytics customer
service about my missing profile. They still claim I deleted it. Which
I could understand if there was any way a person could delete a
profile w/out receiving any sort of "are you sure" prompt.

In this last email, GA explained that this is not possible and that