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Discussions > Troubleshooting > Help- my analytics seems to have stopped tracking on 3/9
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megret07  
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 More options Mar 11 2008, 9:21 am
From: megret07
Date: Tue, 11 Mar 2008 06:21:56 -0700 (PDT)
Local: Tues, Mar 11 2008 9:21 am
Subject: Help- my analytics seems to have stopped tracking on 3/9
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Hi,

I have no data for yesterday - and we had a big article published
which should be driving a lot of traffic. I don't know where to begin
to troubleshoot this. I have another tool - NetInsight - that is
showing traffic.

Can someone point me in the right troubleshooting direction?

Meg


 
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Scott Bilker  
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 More options Mar 11 2008, 9:47 am
From: Scott Bilker
Date: Tue, 11 Mar 2008 06:47:41 -0700 (PDT)
Local: Tues, Mar 11 2008 9:47 am
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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I'm having the exact same problem.


 
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musicforte  
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 More options Mar 11 2008, 11:12 am
From: musicforte
Date: Tue, 11 Mar 2008 08:12:48 -0700 (PDT)
Local: Tues, Mar 11 2008 11:12 am
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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I'm also having the same problem, and a buddy of mine who has several
clients, told me that all the data for his client's sites did not
report yesterday.  I'm guessing that's an indication that this is not
a fault of our own.

I'm still using the old code.  I don't know if that makes a
difference.

On Mar 11, 8:47 am, Scott Bilker wrote:


 
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Long Beach  
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 More options Mar 11 2008, 11:16 am
From: Long Beach
Date: Tue, 11 Mar 2008 08:16:40 -0700 (PDT)
Local: Tues, Mar 11 2008 11:16 am
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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I had panicked when I saw this too, but the numbers are still in the
report, they are just not being displayed in the graph.  If you
highlight yesterday's date you can see the numbers below the graph.

On Mar 11, 6:47 am, Scott Bilker wrote:


 
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Scott Bilker  
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 More options Mar 12 2008, 5:18 pm
From: Scott Bilker
Date: Wed, 12 Mar 2008 14:18:27 -0700 (PDT)
Local: Wed, Mar 12 2008 5:18 pm
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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I just noticed that if you set the date range to inlude today then the
graph updates with yesterday's data. Weird.


 
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Chris Drum  
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 More options Mar 13 2008, 10:58 am
From: Chris Drum
Date: Thu, 13 Mar 2008 07:58:46 -0700 (PDT)
Local: Thurs, Mar 13 2008 10:58 am
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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Yes I'm also experiencing the same issue. It shows the date but not
the data. Hope that data is collected but not updated

On Mar 13, 2:18 am, Scott Bilker wrote:


 
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ShoreTel  
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 More options Mar 13 2008, 5:09 pm
From: ShoreTel
Date: Thu, 13 Mar 2008 14:09:02 -0700 (PDT)
Local: Thurs, Mar 13 2008 5:09 pm
Subject: Re: Help- my analytics seems to have stopped tracking on 3/9
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There is a bug with the Graph, it should be fixed soon, along with
some other graph related updates.

On Mar 13, 7:58 am, Chris Drum wrote:


 
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