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adveho  
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 More options Nov 25 2008, 6:19 am
From: adveho
Date: Tue, 25 Nov 2008 03:19:28 -0800 (PST)
Local: Tues, Nov 25 2008 6:19 am
Subject: Determining Visitor Session
Hello,

A question regarding sessionisation, being operated in conjunction
between the cookies _utmb and _utmc.

Pretty clear is one direction: user visits a page, both cookies are
set, visitor leaves page and comes back in less than 30 minutes => new
session is started, as _utmc is missing (although _utmb is still up).

What happens "in the other direction": user visits a page, takes a
look and then pauses the site longer than 30 minutes, then he comes
back and continues his visit (loading other pages on the site, etc.).
As I understand, GA notes that the previous session is terminated (no
_utmb). But still _utmc is up. My question: does in this case GA start
a new session or continues the previous one?

Thanks for any help.


 
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ShoreTel  
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 More options Nov 25 2008, 7:38 pm
From: ShoreTel
Date: Tue, 25 Nov 2008 16:38:53 -0800 (PST)
Local: Tues, Nov 25 2008 7:38 pm
Subject: Re: Determining Visitor Session
If either the __utmb or __utmc cookie is missing a new session is
started. The __utmb cookie expires after 30 minutes of inactivity, so
if they don't view any pages for 30 minutes a new session is started.
The __utmc cookie on the other hand is a "session" cookie in the old
fashioned sense, because it has no expiration, but is deleted by the
browser when the browser is closed.

On Nov 25, 3:19 am, adveho wrote:


 
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