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boybacon  
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 More options Oct 21 2008, 4:22 am
From: boybacon
Date: Tue, 21 Oct 2008 01:22:22 -0700 (PDT)
Local: Tues, Oct 21 2008 4:22 am
Subject: Tracking source/keywords for purchases
Hi,

I've posted about this a few times and have had some useful advice,
but still haven't managed to sort this issue completely. Here's
details of my issue to date:

I have a website for a hotel that links out to a 3rd party booking
engine and both parts of the site have the same GA code on them, with
a form from the hotel website linking to the booking engine and using
pageTracker._linkByPost(this) in the onsubmit method for the form.

When a visitor moves from the hotel site to the booking engine, you
can see GA variables in the URL that indicate how the visitor found
the site.

However, in the GA e-commerce reports, around 70% of all transactions
show as being referred by the hotel website, which doesn't make much
sense.

Here's an example of what I am seeing behind-the-scenes:

On the main site, the following tracking code is used:

<script type="text/javascript">
  var pageTracker = _gat._getTracker("UA-4528331-1");
  pageTracker._setDomainName("none");
  pageTracker._setAllowLinker(true);
  pageTracker._initData();
  pageTracker._trackPageview();
</script>

And the GA cookie for the site is something like:
__utma  1.1629624375764636400.1224576344.1224576344.1224576344.1
__utmb  1.1.10.1224576344
__utmc  1
__utmz  1.1224576344.1.1.utmcsr=google|utmccn=(organic)|utmcmd=organic|
utmctr=cityinn%20london

When you go through to the booking engine it contains the same GA
code:
<script type="text/javascript">
  var pageTracker = _gat._getTracker("UA-4528331-1");
  pageTracker._setDomainName("none");
  pageTracker._setAllowLinker(true);
  pageTracker._initData();
  pageTracker._trackPageview();
</script>

and the URL contains:

__utmb=1.2.10.1224576344&__utmv=-
&__utmk=123493003&__utma=1.1629624375764636400.1224576344.1224576344.122457 6344.1&date=21-10-2008&__utmz=1.1224576344.1.1.utmcsr=google|
utmccn=(organic)|utmcmd=organic|utmctr=cityinn+london&__utmx=-
&__utmc=1

but the GA cookie is set like this:

__utma  1.3499029718922028500.1224576378.1224576378.1224576378.1
__utmb  1.0.10.1224576378
__utmc  1
__utmz  1.1224576378.1.1.utmcsr=cityinn.com|utmccn=(referral)|
utmcmd=referral|utmcct=/london/

The __utmz cookie is clearly where my dodgy data in reports is coming
from, but I am at a real loss to see why variables in the URL and the
cookies being set don't match up.


 
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boybacon  
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 More options Oct 21 2008, 11:02 am
From: boybacon
Date: Tue, 21 Oct 2008 08:02:45 -0700 (PDT)
Local: Tues, Oct 21 2008 11:02 am
Subject: Re: Tracking source/keywords for purchases
Hmmmm.... after some more reading, I have a suspicion that it may be
something to do with both sites calling pageTracker._initData()

I'm going to try to get this removed from both sites to see if that
helps.

bB

On Oct 21, 9:22 am, boybacon wrote:


 
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