Analytics Help Owner wrote:
> Welcome to Analytics Help! We hope that you'll find this Group to be a
> resourceful community where you can find answers to your questions
> about Google Analytics, meet other Analytics users, and help each other
> get the most out of Analytics.
> While this forum is intended as a place for Analytics users to assist
> one another, from time to time a Google representative nicknamed
> AnalyticsPro will jump in to provide clarification or answer questions.
> AnalyticsPro is the only Google representative that will post to this
> Group.
> Below are some helpful guidelines and tips for getting the most out of
> this community:
> Discussion Etiquette:
> 1. Keep it clean and appropriate. Analytics Help is for users of all
> ages and backgrounds, so please do your part to encourage appropriate
> language and discussion. And let's aim for an upbeat Group too, while
> we're at it.
> 2. Keep it safe. Remember, your posts may be widely read - so don't
> make the mistake of posting personal information of any kind.
> Especially, do not post your Analytics account ID or login information,
> your mailing address, your phone number, or your credit card numbers.
> No Google representative will ever ask for this information in Group
> postings.
> 3. Keep it on topic. Make sure to post your questions in the
> appropriate categories. Also, please do not post questions unrelated to
> the topic of the thread. For example, you may not get an answer to your
> question about e-commerce tracking in a thread about tracking Flash
> banners. You might even annoy other users who are trying to follow the
> discussion.
> 4. Be kind to newbies. Many new or prospective Analytics users come to
> this Group for advice. Please be patient, courteous, and encouraging
> with all users seeking assistance, especially those who are new to
> Analytics. It can be tough to be a beginner. So, let's make it painless
> in our community and make every effort to help them out.
> Tips:
> 1. Before you post a new question, please search or browse for the
> answer in the Group's archive, and/or in the Analytics Help Center at
> www.google.com/support/analytics. You may very well find a brilliant
> answer to your question.
> 2. We think signatures are counter-productive when posting to Groups,
> as they can become repetitive and make the thread hard to read. If you
> must use a signature, please keep it short and sweet - and avoid using
> it as a means of promoting yourself, or your services.
> 3. In the same spirit, please keep the quoting of previous posts to a
> minimum. Wading through multiple copies of the same post within a
> thread has been known to strain many a nerve.
> 4. Need help using Google Groups? Click the 'Help' link at the top of
> any page.
> A Few Last Words:
> 1. Please be certain to read the Google Groups Beta Terms of Service,
> available at
> http://groups.google.com/intl/en/googlegroups/terms_of_service.html, as
> these are the guidelines under which Analytics Help will run.
> 2. We believe that this diverse group of people with a strong common
> interest will naturally build a safe and productive community, without
> the need for formal moderation. However, should you see a post in the
> Group which you feel is counter to the health of your community, please
> be aware of how you may take action, as outlined on this page:
> http://groups.google.com/support/bin/answer.py?answer=7900
> 3. All in all, please enjoy yourself, build a great community, have
> your Analytics questions answered, be helpful to each other. We hope
> this Group will help you get the most out of Analytics!
> -The Google Analytics Team
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