Re: Giganews problem
Ralph Fox
Lucvdv wrote:
> X-Antivirus: avast! (VPS 100702-1, 07/02/2010), Outbound message
> I've been using giganews for years and it has always worked.
>
> Now since about a week, maybe two, it started giving ma an error 'SSL
> access not allowed' ahenever I try to connect.
>
> SSL is OFF in the server settings and has always been.
>
> Is Agent (5.0) trying to connect with SSL first even when it is turned
> off, and is giganews throwing me out because of that?
Close, but I believe it's your Avast! and not your Agent.
> Does anyone know a solution (short of upping my account to a level
> where SSL is allowed, of course)?
I believe you have to adjust your Avast! settings.
Something like
Avast UI » Real-time Scanners » Mail Shield » Expert Settings » SSL Accounts
and turn off SSL for your Giganews account.
[I don't have Avast! here so I can't confirm the exact settings.]
Explanation
¯¯¯¯¯¯¯¯¯¯¯
Avast!'s real-time scanner cannot scan SSL connections. So Avast!
prompts SSL users to turn off SSL. Avast! then scans the connection,
automatically detects that the server supports SSL, and forwards the
connection to the server over an SSL connection.
[Diagram best viewed in a fixed-pitch font]
+-----------------------------------------+ +--------------+
| Your computer | | Server |
| | | (Giganews) |
| +-----------+ +-----------+ | | |
| | mail/news | not SSL | Avast! | | SSL | |
| | client |<--------->| real-time |<---------->| |
| | (Agent) | | scanner | | | |
| +-----------+ +-----------+ | | |
| | | |
+-----------------------------------------+ +--------------+
What I think has happened here is that Avast! has automatically
detected that your server Giganews supports SSL. Avast! has decided
that you are an SSL user who has followed the Avast! prompt to turn
off SSL so Avast! can scan the connection and keep you safe.
Avast does not know that your account does not include SSL.
You need tom tell Avast! that you are not an SSL user.
--
Regards
Ralph