Jeff
Sent via Deja.com http://www.deja.com/
Before you buy.
Actually it's easy to criticise, but when you work under pressure
the whole time (flights must go ASAP) you might be tempted to
wink at the camera after a tiff with your clients.
To be honest, I had not realised that Easyjet passengers were such
a pain in the ass. They only go to Luton and travel on Eze
because it's CHEAP (don't tell me they are locals, as Luton
scheduled business has only gone up thanks to Eze) but expect
the airline to accept late arrivals due to OTHER airlines late arrivals
(cheap flights again) all that on separate tickets ! or mislaid passports,
most of the time they expect Eze to act like the Salvation Army.
Frankly I was impressed by their helpfulness considering that
most of the time the problems did not legally involve their Company.
All the passengers I saw on TV had problems BUT
none of them due to any inefficiency on the part of the carrier;
No way can they pay Argos prices and expect Harrods service.
paul e.
Don
"Retired" <pce...@milner64.freeserve.co.uk> wrote in message
news:8n4gbo$lrh$1...@newsg3.svr.pol.co.uk...
I think that airline staff are also entitled to courtesy and civility.
>Could it be that Jeremy has got a new job at
>Easyjet or is he giving lessons to Jane Bolton on customer care?
>............................................................................
>....................
>
>Actually it's easy to criticise, but when you work under pressure
>the whole time (flights must go ASAP) you might be tempted to
>wink at the camera after a tiff with your clients.
>
>To be honest, I had not realised that Easyjet passengers were such
>a pain in the ass. They only go to Luton and travel on Eze
>because it's CHEAP (don't tell me they are locals, as Luton
>scheduled business has only gone up thanks to Eze) but expect
>the airline to accept late arrivals due to OTHER airlines late arrivals
>(cheap flights again) all that on separate tickets ! or mislaid passports,
>most of the time they expect Eze to act like the Salvation Army.
>
>Frankly I was impressed by their helpfulness considering that
>most of the time the problems did not legally involve their Company.
>
>All the passengers I saw on TV had problems BUT
>none of them due to any inefficiency on the part of the carrier;
>No way can they pay Argos prices and expect Harrods service.
>
>paul e.
>
Very well said Paul, and what some of us have been saying for a while
and a lot 'thinking' it too.
martin
>It does not matter how much you pay for a product, you are still entitled to
>be treated with courtesy and civility, not called an "arsehole" by a check
>in supervisor. You obviously missed that episode, which also included a
>family travelling on EZI from GLA and subsequent posts on this NG discussing
>said family and Jane Bolton.
You can only expect courtesy and civility, when the passenger is
courteous and civil, get into the 'demand' mode, and be uncivil, and
take no notice of the rules of the'contract' made, then you lose that
right.
martin
You obviously missed that episode,which also included a
> family travelling on EZI from GLA and subsequent posts on this NG
discussing said family and Jane Bolton.
>
Let's not re-run that thread please! It was very well dicussed with a score
line of about 40 all, in tennis terms!
>It does not matter how much you pay for a product, you are still entitled to
>be treated with courtesy and civility, not called an "arsehole" by a check
>in supervisor.
He wasn't called asshole to his face, she said it as she was walking
away from him.
Jane Boulton's error was in forgeting that mikes have a bit of a
range.
--
Visit the Caribbean Aviation site:
http://www.caribbeanaviation.com/
>Jeremy Spake the Russian speaking Heathrow hero of the TV series Airport
>and roll model for easyjet's Jane has been seen lurking at Luton airport
>with a TV crew in tow. Could it be that Jeremy has got a new job at
>easyjet or is he giving lessons to Jane Bolton on customer care? Also
>seen in recent days were another film crew filming scenes for
>Eastenders. It looks like some members of the cast could be going away
>on a trip.
Isn't it more likely that he's there as a presenter or adviser for the
production company?
>Jeff
Malc.
How dare you be so logical.
Hugh
Malcolm Weir wrote in message
<70696F2E67602176.77532973...@lp.airnews.net>...
>
> Isn't it more likely that he's there as a presenter or adviser for the
> production company?
> Malc.
>
Now I never thought of that.
He might be filming a slot for one of the "Holiday" programmes that he
frequently guests on these days.
>He might be filming a slot for one of the "Holiday" programmes that he
>frequently guests on these days.
I believe that such appearances are his main employment these days. He
was sacked by Aeroflot some months ago
Lansbury
LHR (T2)
Know why?? Was it too little time for Aeroflop duties, and too
much for his TV ego and programmes he was undertaking?
martn
>
>Lansbury
>LHR (T2)
Was he really sacked or did he resign?
Jeff
>Was he really sacked or did he resign
The information came directly from the Aeroflot station manager.
It seems that he was becoming unreliable in his attendances at work
and was not exactly forthright about why he was taking time off. It
got to the stage where Aeroflot were not prepare to put up with it any
longer.
Lansbury
LHR (T2)
>Know why?? Was it too little time for Aeroflop duties, and too
>much for his TV ego and programmes he was undertaking
Basically yes. He was taking advantage of what TV work he was offered
while it lasted and Aeroflot got fed up with it.
He always seemed to have his feet on the ground and didn't speak as if
he thought he had long term career prospects in TV.
Personally I think what happened is a result of him being used by the
BBC for their own ends with no concern for him long term, and is a
bloody shame. He really is a very nice bloke.
Lansbury
LHR (T2)
Hang on, he was a very willing accomplice. And not only did he do the
TV work, he wrote a weekly column for Skyport and a book as well.
Bearing in mind that he had a long journey (2-2.5hr) drive to work,
there wouldn't have been enough hours to do the day job. He was
undoubtedly foolish to let the day job slide, and not to mention
letting down his colleagues who would have had to cover for him,
resulting in the indignity of being sacked.
> Isn't it more likely that he's there as a presenter or adviser for the
> production company?
>
>
> Malc.
>
Jeremy's filming at Luton was broadcast tonight on BBC1's Destination
Nightmare programme.
jeff