Jeremy Spake the Russian speaking Heathrow hero of the TV series Airport and roll model for easyjet's Jane has been seen lurking at Luton airport with a TV crew in tow. Could it be that Jeremy has got a new job at easyjet or is he giving lessons to Jane Bolton on customer care? Also seen in recent days were another film crew filming scenes for Eastenders. It looks like some members of the cast could be going away on a trip.
Could it be that Jeremy has got a new job at Easyjet or is he giving lessons to Jane Bolton on customer care? ........................................................................... . ....................
Actually it's easy to criticise, but when you work under pressure the whole time (flights must go ASAP) you might be tempted to wink at the camera after a tiff with your clients.
To be honest, I had not realised that Easyjet passengers were such a pain in the ass. They only go to Luton and travel on Eze because it's CHEAP (don't tell me they are locals, as Luton scheduled business has only gone up thanks to Eze) but expect the airline to accept late arrivals due to OTHER airlines late arrivals (cheap flights again) all that on separate tickets ! or mislaid passports, most of the time they expect Eze to act like the Salvation Army.
Frankly I was impressed by their helpfulness considering that most of the time the problems did not legally involve their Company.
All the passengers I saw on TV had problems BUT none of them due to any inefficiency on the part of the carrier; No way can they pay Argos prices and expect Harrods service.
It does not matter how much you pay for a product, you are still entitled to be treated with courtesy and civility, not called an "arsehole" by a check in supervisor. You obviously missed that episode, which also included a family travelling on EZI from GLA and subsequent posts on this NG discussing said family and Jane Bolton.
Don
"Retired" <pce...@milner64.freeserve.co.uk> wrote in message
> Actually it's easy to criticise, but when you work under pressure > the whole time (flights must go ASAP) you might be tempted to > wink at the camera after a tiff with your clients.
> To be honest, I had not realised that Easyjet passengers were such > a pain in the ass. They only go to Luton and travel on Eze > because it's CHEAP (don't tell me they are locals, as Luton > scheduled business has only gone up thanks to Eze) but expect > the airline to accept late arrivals due to OTHER airlines late arrivals > (cheap flights again) all that on separate tickets ! or mislaid passports, > most of the time they expect Eze to act like the Salvation Army.
> Frankly I was impressed by their helpfulness considering that > most of the time the problems did not legally involve their Company.
> All the passengers I saw on TV had problems BUT > none of them due to any inefficiency on the part of the carrier; > No way can they pay Argos prices and expect Harrods service.
In article <%hql5.13577$671.1589...@nnrp4.clara.net>, "Donald MacDonald" <deejbr...@nospamtoday.freeuk.com> wrote:
> It does not matter how much you pay for a product, you are still entitled to > be treated with courtesy and civility, not called an "arsehole" by a check > in supervisor.
I think that airline staff are also entitled to courtesy and civility.
<pce...@milner64.freeserve.co.uk> wrote: >Could it be that Jeremy has got a new job at >Easyjet or is he giving lessons to Jane Bolton on customer care? >.......................................................................... .. >....................
>Actually it's easy to criticise, but when you work under pressure >the whole time (flights must go ASAP) you might be tempted to >wink at the camera after a tiff with your clients.
>To be honest, I had not realised that Easyjet passengers were such >a pain in the ass. They only go to Luton and travel on Eze >because it's CHEAP (don't tell me they are locals, as Luton >scheduled business has only gone up thanks to Eze) but expect >the airline to accept late arrivals due to OTHER airlines late arrivals >(cheap flights again) all that on separate tickets ! or mislaid passports, >most of the time they expect Eze to act like the Salvation Army.
>Frankly I was impressed by their helpfulness considering that >most of the time the problems did not legally involve their Company.
>All the passengers I saw on TV had problems BUT >none of them due to any inefficiency on the part of the carrier; >No way can they pay Argos prices and expect Harrods service.
>paul e.
Very well said Paul, and what some of us have been saying for a while and a lot 'thinking' it too. martin
On Sun, 13 Aug 2000 01:47:32 +0100, "Donald MacDonald"
<deejbr...@nospamtoday.freeuk.com> wrote: >It does not matter how much you pay for a product, you are still entitled to >be treated with courtesy and civility, not called an "arsehole" by a check >in supervisor. You obviously missed that episode, which also included a >family travelling on EZI from GLA and subsequent posts on this NG discussing >said family and Jane Bolton.
You can only expect courtesy and civility, when the passenger is courteous and civil, get into the 'demand' mode, and be uncivil, and take no notice of the rules of the'contract' made, then you lose that right. martin
> It does not matter how much you pay for a product, you are still entitled to > be treated with courtesy and civility, not called an "arsehole" by a check > in supervisor.
You obviously missed that episode,which also included a
> family travelling on EZI from GLA and subsequent posts on this NG
discussing said family and Jane Bolton.
Let's not re-run that thread please! It was very well dicussed with a score line of about 40 all, in tennis terms!
On Sun, 13 Aug 2000 01:47:32 +0100, "Donald MacDonald"
<deejbr...@nospamtoday.freeuk.com> wrote: >It does not matter how much you pay for a product, you are still entitled to >be treated with courtesy and civility, not called an "arsehole" by a check >in supervisor.
He wasn't called asshole to his face, she said it as she was walking away from him.
Jane Boulton's error was in forgeting that mikes have a bit of a range. -- Visit the Caribbean Aviation site: http://www.caribbeanaviation.com/
On Sat, 12 Aug 2000 06:09:30 GMT, Informer <no.s...@england.com> caused to appear as if it was written:
>Jeremy Spake the Russian speaking Heathrow hero of the TV series Airport >and roll model for easyjet's Jane has been seen lurking at Luton airport >with a TV crew in tow. Could it be that Jeremy has got a new job at >easyjet or is he giving lessons to Jane Bolton on customer care? Also >seen in recent days were another film crew filming scenes for >Eastenders. It looks like some members of the cast could be going away >on a trip.
Isn't it more likely that he's there as a presenter or adviser for the production company?
>On Sat, 12 Aug 2000 06:09:30 GMT, Informer <no.s...@england.com> caused to >appear as if it was written:
>>Jeremy Spake the Russian speaking Heathrow hero of the TV series Airport >>and roll model for easyjet's Jane has been seen lurking at Luton airport >>with a TV crew in tow. Could it be that Jeremy has got a new job at >>easyjet or is he giving lessons to Jane Bolton on customer care? Also >>seen in recent days were another film crew filming scenes for >>Eastenders. It looks like some members of the cast could be going away >>on a trip.
>Isn't it more likely that he's there as a presenter or adviser for the >production company?
> On Sat, 12 Aug 2000 06:09:30 GMT, Informer <no.s...@england.com> caused to > appear as if it was written:
> >Jeremy Spake the Russian speaking Heathrow hero of the TV series Airport > >and roll model for easyjet's Jane has been seen lurking at Luton airport > >with a TV crew in tow. Could it be that Jeremy has got a new job at > >easyjet or is he giving lessons to Jane Bolton on customer care? Also > >seen in recent days were another film crew filming scenes for > >Eastenders. It looks like some members of the cast could be going away > >on a trip.
> Isn't it more likely that he's there as a presenter or adviser for the > production company?
He might be filming a slot for one of the "Holiday" programmes that he frequently guests on these days.
On Thu, 17 Aug 2000 17:58:55 GMT, ben <crabbyc...@my-deja.com> wrote: >He might be filming a slot for one of the "Holiday" programmes that he >frequently guests on these days.
I believe that such appearances are his main employment these days. He was sacked by Aeroflot some months ago
On Fri, 18 Aug 2000 12:29:41 GMT, Informer <no.s...@england.com> wrote:
>Was he really sacked or did he resign
The information came directly from the Aeroflot station manager.
It seems that he was becoming unreliable in his attendances at work and was not exactly forthright about why he was taking time off. It got to the stage where Aeroflot were not prepare to put up with it any longer.
On Fri, 18 Aug 2000 08:58:58 GMT, x...@nmail.com (~martin~) wrote: >Know why?? Was it too little time for Aeroflop duties, and too >much for his TV ego and programmes he was undertaking
Basically yes. He was taking advantage of what TV work he was offered while it lasted and Aeroflot got fed up with it.
He always seemed to have his feet on the ground and didn't speak as if he thought he had long term career prospects in TV.
Personally I think what happened is a result of him being used by the BBC for their own ends with no concern for him long term, and is a bloody shame. He really is a very nice bloke.
>>Know why?? Was it too little time for Aeroflop duties, and too >>much for his TV ego and programmes he was undertaking
>Basically yes. He was taking advantage of what TV work he was offered >while it lasted and Aeroflot got fed up with it.
>He always seemed to have his feet on the ground and didn't speak as if >he thought he had long term career prospects in TV.
>Personally I think what happened is a result of him being used by the >BBC for their own ends with no concern for him long term, and is a >bloody shame. He really is a very nice bloke.
Hang on, he was a very willing accomplice. And not only did he do the TV work, he wrote a weekly column for Skyport and a book as well.
Bearing in mind that he had a long journey (2-2.5hr) drive to work, there wouldn't have been enough hours to do the day job. He was undoubtedly foolish to let the day job slide, and not to mention letting down his colleagues who would have had to cover for him, resulting in the indignity of being sacked. -- Visit the Caribbean Aviation site: http://www.caribbeanaviation.com/