Ryanair On Line Check In = Con?
Anti-Spam
got caught out with their new extra fine'ing system.
Booked on-line as normal, was not sure at the time of booking if I
would be checking a bag in or not, so did not opt to pay for a bag. In
the end did not need to check a bag, so did nothing. Got to Reus,
turned up at check in, and was told that I would have to pay a 10€
fine to print a boarding pass, because they told me I had opted to
check-in on line (at the time of booking), but had not printed my own
boarding pass. I was a bit dumb struck, because I thought I knew how
to use the "Ryanair System" but could not argue with them, because I
had no proof either way.
Whilst in residence at my destination I thought I better print a
boarding pass for my return journey, so that I did not have to pay
again. Went on their web site, but it would not let me print a pass,
for no reason I could fathom. Got to Stanstead, where they have
interactive terminals, but all they could tell me is that I have to
pay another £9.50 fine, to print a boarding pass, and that I had to
pay at the ticket desk. Got to the ticket desk (with only 4 people
collecting fines), and there were more than 200 people waiting to pay
fines etc, many people were in a very bad mood.
I though bollocks, I have tried my best to satisfy Ryanair's, hoops
and hurdles policy to collect a bit of extra cash from me, so I held
back till it would be too late for me to check into my flight. After a
short while I was quickly ushered to the front of the very long queue,
to pay my fines, but when I confronted them with the facts that I had
made good effort to print a pass, they just stamped my Confirmation
Print-Out and was allowed to board without having to pay the return
journey fine, for not printing out a boarding pass.
Will somebody please tell that fucking idiot running Ryanair, that he
may think he is very clever single handedly trying to revolutionise
air travel, and yes, so far he has succeed. The customer will put up
with more and more hurdles/fines, but at some point they will say "No
More". The problem for him and Ryanair will be that, once the customer
has jumped ship, he will have the devils job to get them back again.
On another note, Ryanair changed the listing on their web site for
Barcelona (Reus) airport on the web site, after many protests that
Reus was actually nowhere near Barcelona, to Reus (Barcelona). They
have now changed it back again, when they thought nobody would
notice!!!!!!!!!!!!!!!!!!! Do they really think we are that stupid?
Just a very childish management team it seems.
Jeff Hacker
news:bcm6p41obf9innb29...@4ax.com...
> Have traveled and booked on-line, many times with Ryanair. Recently
> got caught out with their new extra fine'ing system.
>
> Booked on-line as normal, was not sure at the time of booking if I
> would be checking a bag in or not, so did not opt to pay for a bag. In
> the end did not need to check a bag, so did nothing. Got to Reus,
save 5 quid/euro/dollar/etc. And since the majors have cut back on their
own level of service to compete, there isn't much difference. If you don't
like Ryanair, vote with your feet. You have choices.
Michael
"Anti-Spam" <An...@Spam.com> wrote in message
news:bcm6p41obf9innb29...@4ax.com...
> got caught out with their new extra fine'ing system.
>
> Booked on-line as normal, was not sure at the time of booking if I
> would be checking a bag in or not, so did not opt to pay for a bag. In
> the end did not need to check a bag, so did nothing. Got to Reus,
Michael
"Anti-Spam" <An...@Spam.com> wrote in message
news:bcm6p41obf9innb29...@4ax.com...
> got caught out with their new extra fine'ing system.
>
> Booked on-line as normal, was not sure at the time of booking if I
> would be checking a bag in or not, so did not opt to pay for a bag. In
> the end did not need to check a bag, so did nothing. Got to Reus,
> fine to print a boarding pass, because they told me I had opted to
> check-in on line (at the time of booking), but had not printed my own
> boarding pass. I was a bit dumb struck, because I thought I knew how
> to use the "Ryanair System" but could not argue with them, because I
> had no proof either way.
>
>
I don't know why it went wrong for you, but I've used Ryanair online
check-in several times with no problems.
MC
news:bcm6p41obf9innb29...@4ax.com...
> got caught out with their new extra fine'ing system.
>
Moral of the story = Don't fly with cheap and cheerful airlines if you have
a choice because it seems they often do not offer the best value (or
comfort).
For short haul I try and avoid (although this list is not, of course,
comprehensive):
Ryanair
Easyjet
Thomas Cook (Had to use them recently. Absolutely awful in the comfort
stakes)
Thomson
My first choice for short haul is normally BA. Their fares can very often
be cheaper than Easyjet and Ryanair and they normally fly to the main
airport, not some out of the way airstrip somewhere.
MC
pete
> Have traveled and booked on-line, many times with Ryanair. Recently
> got caught out with their new extra fine'ing system.
>
> Booked on-line as normal, was not sure at the time of booking if I
> would be checking a bag in or not, so did not opt to pay for a bag. In
> the end did not need to check a bag, so did nothing. Got to Reus,
> turned up at check in, and was told that I would have to pay a 10€
> fine to print a boarding pass, because they told me I had opted to
> check-in on line (at the time of booking), but had not printed my own
> boarding pass. I was a bit dumb struck, because I thought I knew how
> to use the "Ryanair System" but could not argue with them, because I
> had no proof either way.
It's fairly plain on their website (even I can do it). If you check in
online, you have to print your own boarding pass.
> Whilst in residence at my destination I thought I better print a
> boarding pass for my return journey, so that I did not have to pay
> again. Went on their web site, but it would not let me print a pass,
> for no reason I could fathom.
Whenever I've had a problem with this, it's 'cos the security setting
on my firewall won't let me access the page - turn the FW off & it's
been fine.
Steve M
Bad luck then. You keep paying £50 each way, and I'll keep paying 1/5 of
that (or less) because I know how to print out my own boarding pass and
can easily go two hours without having to eat something.
Ta
Steve M
Michael
"MC" <qw...@qwert.qwert> wrote in message
news:123454260...@proxy02.news.clara.net...
> My first choice for short haul is normally BA. Their fares can very often
> be cheaper than Easyjet and Ryanair and they normally fly to the main
> airport, not some out of the way airstrip somewhere.
>
> MC
>
>
I would love to have the option of flying BA short haul (and I flew with
them several times from Manchester in the past), but these days if you don't
live anywhere near London BA aren't interested in transporting you.
Neil Williams
>Ryanair
>Easyjet
These two are *very, very* different operations. I've been on flights
with the latter that were disrupted, and on both occasions I have
nothing but praise for how it was handled.
If anything, I'd choose EZY over BA if the fare was the same (except
on the odd specific flights where the former have a bit of a
punctuality problem). BA are fine (I've often called them reliably
mediocre) though I am not a fan of the 737 seats as the headrest
"wings" ram into the back of my shoulders. 3.5 hours of that this
afternoon was enough to give me backache by the end. Both the EZY and
FR ones are more comfortable, IMO.
That said, FR have not yet messed a flight up for me, touch wood.
Neil
--
Neil Williams
Put my first name before the at to reply.
Neil Williams
wrote:
>I would love to have the option of flying BA short haul (and I flew with
>them several times from Manchester in the past), but these days if you don't
>live anywhere near London BA aren't interested in transporting you.
And MX of their replacement, FlyBE, is of poor punctuality and
reliability, combining flights just because they're a bit quiet and
still not very good prices.
tim.....
"Neil Williams" <wensl...@pacersplace.org.uk> wrote in message
news:499c8352...@news.individual.net...
> On Fri, 13 Feb 2009 16:30:03 -0000, "MC" <qw...@qwert.qwert> wrote:
>
>>Ryanair
>>Easyjet
>
> These two are *very, very* different operations. I've been on flights
> with the latter that were disrupted, and on both occasions I have
> nothing but praise for how it was handled.
IME you only have a problem with FR if it's the last (return) flight of the
day, so unless that is the EZY flight you were on I'm not convinced that the
comparison is valid
tim
Theo Markettos
>
> IME you only have a problem with FR if it's the last (return) flight of
> the day, so unless that is the EZY flight you were on I'm not convinced
> that the comparison is valid
I've been on the last inbound Easyjet flight of the day ATH-LTN where the
outbound aircraft had a technical fault and couldn't fly (I think they had
some range problems with their 737s a few years ago, because the Athens run
was a 757 wet-leased from Air Finland. That one aircraft failing meant we
were stuck). In what I assume must be less than an hour they hired a
standby 757 and crew based at Stansted which flew over to Luton, picked up
the outbound pax, flew to Athens, drop them and picked us up, and flew back.
Because Luton had closed by this point for runway maintenance (twas about
1am - we arrived 2 hours late) they flew us to Stansted and laid on buses
back to Luton.
I've nothing but praise for the way they handled it, which would put some
scheduled airlines to shame...
(and I hate to think how much it cost them to do this)
Theo
Traveller
news:499c8352...@news.individual.net...
> nothing but praise for how it was handled.
I'd agree. I flew STN-TLL recently, and about 75 minutes into the flight we
were informed that a fault had developed which, although there was no safety
issue, could prevent the aircraft returning back from TLL. The captain
explained that they needed engineering support, and so they had to put down
at an airport where EZY had an engineering base. In due course then, we
landed at Berlin Schoenefeld (SXF).
German efficiency prevailed, and the boys from Lufthansa Technik were on the
plane about 5 minutes after the engines were stopped. Much chin rubbing
then ensued, and we were updated every 20 minutes or so with what was
happening. After an hour, which isn't in my view an unreasonable delay to
make a full diagnosis, it was decided that the plane we were on couldn't
continue to Tallinn. The good news was that because SXF was an EZY hub, a
spare plane was available - as it turned out, about 50 metres to the left of
the one we were sitting in.
We were bussed over to the new plane, luggage moved across, things made
ready, and off we went. Yes, it was a 3 hour delay in total, but all things
considered, it wasn't badly handled and I don't think any other carrier
would have done any better. The only wrinkle was when they started the
refreshment service on the SXF-TLL leg and wanted to charge for coffee. I
gently reminded the senior FA of EC directive 261/2004, and said that I
would happily pay for my coffee, but that I would be taking the matter up
with Luton. After a quick consultation with the flight deck, and presumably
the bosses back in EasyLand, they wisely decided to comp all the
non-alcoholic drinks on that leg. Smart move.
T