THE FINANCIAL PAGE NET LOSSES by James Surowiecki Issue of 2006-03-20 Posted 2006-03-13
In the first decades of the twentieth century, as a national telephone network spread across the United States, A.T. & T. adopted a policy of "tiered access" for businesses. Companies that paid an extra fee got better service: their customers' calls went through immediately, were rarely disconnected, and sounded crystal-clear. Those who didn't pony up had a harder time making calls out, and people calling them sometimes got an 'all circuits busy' response. Over time, customers gravitated toward the higher-tier companies and away from the ones that were more difficult to reach. In effect, A.T. & T.'s policy turned it into a corporate kingmaker.
If you've never heard about this bit of business history, there's a good reason: it never happened. Instead, A.T. & T. had to abide by a 'common carriage' rule: it provided the same quality of service to all, and could not favor one customer over another. But, while 'tiered access' never influenced the spread of the telephone network, it is becoming a major issue in the evolution of the Internet. Until recently, companies that provided Internet access followed a de-facto commoncarriage rule, usually called 'network neutrality,' which meant that all Web sites got equal treatment. Network neutrality was considered so fundamental to the success of the Net that Michael Powell, when he was chairman of the F.C.C., described it as one of the basic rules of 'Internet freedom.' In the past few months, though, companies like A.T. & T. and BellSouth have been trying to scuttle it. In the future, Web sites that pay extra to providers could receive what BellSouth recently called 'special treatment,' and those that don't could end up in the slow lane. One day, BellSouth customers may find that, say, NBC.com loads a lot faster than YouTube.com, and that the sites BellSouth favors just seem to run more smoothly. Tiered access will turn the providers into Internet gatekeepers.
The logic of the tiered-access approach is simple: broadband companies do the work of providing Internet access, so they should be able to charge what they can for it. Telecom executives say that the revenue from tiered access would let them invest more in adding bandwidth and improving download speeds, and argue that Web sites are parasites taking, as A.T. & T.'s chairman, Edward E. Whitacre, Jr., put it, a 'free ride' on the pipes the broadband companies own. But these companies have pipes into people's homes in the first place only because of a long history of government regulation, and people want to use those pipes only because of all the value the so-called parasites have created. And it's that value which tiered access -- even if it does improve the Internet's infrastructure -- will put in harm's way. The Internet has become a remarkable fount of economic and social innovation largely because it's been an archetypal level playing field, on which even sites with little or no money behind them -- blogs, say, or Wikipedia -- can become influential. If the Internet turns into a zone of tiered access, it will be harder for noncommercial sites or startup companies to compete with bigger firms.
Broadband providers insist that they have no plans to block access or degrade service to those who don't pay a premium rate. But if some companies are getting better service, then all the others are getting worse service. Besides, there have already been examples of active discrimination. Last year, a rural telecom company in North Carolina blocked its users' access to the Internet-based phone service Vonage, and in Canada the telecom company Telus blocked access to a Web site supporting the telecommunications workers' union. Market forces will offer some check to this kind of interference -- if a particular provider goes too far, customers will take their business elsewhere -- but, in the world of broadband, market forces are weak, because most cities have only two major providers. More than ninety per cent of Americans get Internet service from either their local phone company or their local cable company, and A.T. & T.'s newly announced acquisition of BellSouth means that there will soon be only three major phone companies in the entire U.S.
Ultimately, Internet providers hope to manage the Internet the way a supermarket owner manages his store, charging companies 'slotting fees' in exchange for better shelf space, or the way bookstores charge publishers extra in order to have books placed on tables at the front of the store. Up to this point, the Internet has been operated more or less like a public utility. All bits of data have been treated similarly, just as the highway system doesn't allow trucks from some companies to go faster than others, and the electrical grid does not deliver reliable power to some customers and erratic service to others. We could write this principle into law, as a new bill sponsored by Ron Wyden, a Democratic senator from Oregon, proposes. But the bill's chances of success are slim at best. Increasingly, it seems likely that the Net will end up looking less like the highway system and more like a collection of Safeways.
A collection of Safeways is not a terrible thing -- supermarkets in the U.S. do a good job of delivering food that people want, at a reasonable cost -- but it's hardly what we've come to expect of the Internet. Decisions that once were made collectively by hundreds of millions of Internet users would now be shaped in large part by a handful of telecom executives. It used to be said that the Internet was all about 'disintermediation.' With the end of network neutrality, the middlemen are striking back.
I strongly believe that allowing the large ISP's to choose the level of service a network packet gets depending on its contents or origin will lead to abuses. If any company is seen as a competitor, or as having cash, they will be able to unfairly interfere with their network access.
Companies already pay for bandwidth. It should not matter what type of data the paid for bandwidth is carrying, it should cost the same. AT&T wants to be able to charge extra if a movie is being streamed, while allowing that download of Linux to be charged the normal rate.
For example, AT&T hates voip. They want to be allowed to look for voip packets that are not theirs and hold them up a bit, thus making a competitor's voip call break up and have pauses.
Alex Russell wrote: > G*rd*n wrote: > > I'm interested in facts and opinions on the issue described > > in the article I'm appending. Do you think it's a real problem?
> I strongly believe that allowing the large ISP's to choose the level of > service a network packet gets depending on its contents or origin will > lead to abuses. If any company is seen as a competitor, or as having > cash, they will be able to unfairly interfere with their network access.
> Companies already pay for bandwidth. It should not matter what type of > data the paid for bandwidth is carrying, it should cost the same. AT&T > wants to be able to charge extra if a movie is being streamed, while > allowing that download of Linux to be charged the normal rate.
> For example, AT&T hates voip. They want to be allowed to look for voip > packets that are not theirs and hold them up a bit, thus making a > competitor's voip call break up and have pauses.
Several years ago AT&T had something called the "Intelligent Network" which was going to distinguish between different kinds of packets and treat them more intelligently, supposedly. It turned out that dumb TCP/IP was much better, and cheaper. So it may be that carriers who try to play these games will lose. They will need monopoly power to squeeze outfits like Google and Yahoo and I don't think they have it.
Congress is about to sell out the Internet by letting big phone and cable companies set up toll booths along the information superhighway.
Companies like AT&T, Verizon and Comcast are spending tens of millions in Washington to kill "network neutrality" -- a principle that keeps the Internet open to all.
A bill moving quickly through Congress would let these companies become Internet gatekeepers, deciding which Web sites go fast or slow -- and which won't load at all -- based on who pays them more. The rest of us will be detoured to the "slow lane," clicking furiously and waiting for our favorite sites to download.
Our elected representatives are trading favors for campaign donations from phone and cable companies. They're being wooed by people like AT&T's CEO, who says "the Internet can't be free" and wants to decide what you do, where you go and what you watch online.
The best ideas rarely come from those with the deepest pockets. If the phone and cable companies get their way, the open and free Internet could soon be fenced in by large corporations. If Congress turns the Internet over to AT&T, everyone who uses the Internet will suffer:
* Google users -- Another search engine could pay AT&T to guarantee that it opens faster than Google on your computer.
* iPod listeners -- Comcast could slow access to iTunes, steering you to a higher-priced music service that paid for the privilege.
* Work-at-home parents -- Connecting to your office could take longer if you don't purchase your carrier's preferred applications. Sending family photos and videos could slow to a crawl.
* Retirees -- Web pages you always use for online banking, access to health care information, planning a trip or communicating with friends and family could fall victim to Verizon's pay-for-speed schemes.
* Bloggers -- Costs will skyrocket to post and share video and audio clips -- silencing citizen journalists and amplifying the mainstream media.
* Online activists -- Political organizing could be slowed by the handful of dominant Internet providers who ask advocacy groups to pay a fee to join the "fast lane."
* Small businesses -- When AT&T favors their own services, you won't be able to choose more affordable providers for online video, teleconferencing, and Internet phone calls.
* Innovators with the "next big idea" -- Startups and entrepreneurs will be muscled out of the marketplace by big corporations that pay for a top spot on the Web.
We can't let Congress ruin the free and open Internet that has revolutionized democratic participation, economic innovation, and free speech online.
Let Congress Know that You Want Net Neutrality Now:
Your letter will be addressed and sent to: Your Congressperson Your Senators
----THIS LETTER WILL BE SENT IN YOUR NAME---- Dear [decision maker name automatically inserted here],
Congress must preserve a free and open Internet. Please vote for enforceable network neutrality and keep tollbooths, gatekeepers, and discrimination off my Internet.
Strange pleasures are known to him who flaunts the immarcescible purple of poetry before the color-blind. -- Clark Ashton Smith, "Epigrams and Apothegms"
> THE FINANCIAL PAGE > NET LOSSES > by James Surowiecki > Issue of 2006-03-20 > Posted 2006-03-13
I'm not a tech person, so I don't have all the facts here.
Aren't many of the networks that run the internet privately owned? If corporations built the infrastructure, why can't they charge for the use of that infrastructure?
-- "If there are people inside our country who are talking with al Qaeda, we want to know about it, because we will not sit back and wait to be hit again." ~President George W. Bush
>>THE FINANCIAL PAGE >>NET LOSSES >>by James Surowiecki >>Issue of 2006-03-20 >>Posted 2006-03-13
> I'm not a tech person, so I don't have all the facts here.
> Aren't many of the networks that run the internet privately owned? If > corporations built the infrastructure, why can't they charge for the use > of that infrastructure?
> -- > "If there are people inside our country who are talking with al Qaeda, > we want to know about it, because we will not sit back and wait to be > hit again." > ~President George W. Bush
They built the networks using government enforced monopolies. Now they want to squeeze more money out of competitors by discriminating against companies that may compete with their main business, or just try to get companies to "pay twice" for hte smae bandwidth.
The issue isn't that they shouldn't be able to charge more for more bandwidth. They want to charge more depending on what is being sent.
> >>THE FINANCIAL PAGE > >>NET LOSSES > >>by James Surowiecki > >>Issue of 2006-03-20 > >>Posted 2006-03-13
> > I'm not a tech person, so I don't have all the facts here. > > Aren't many of the networks that run the internet privately owned? > > If > > corporations built the infrastructure, why can't they charge for the use > > of that infrastructure? > > -- > > "If there are people inside our country who are talking with al Qaeda, > > we want to know about it, because we will not sit back and wait to be > > hit again." > > ~President George W. Bush
> They built the networks using government enforced monopolies. Now they
What government enforced monopoly was UUNet using?
> They built the networks using government enforced > monopolies.
You are thinking of ATT, but ATT is these days only a minor player.
--digsig James A. Donald 6YeGpsZR+nOTh/cGwvITnSR3TdzclVpR0+pr3YYQdkG LNXJYldmo/tkSS/i0qXnf+HWR3myUwtF4doDNe3V 4wm1jS09Uwna2bUTepbel1MtZ7XPhM+t4ddARzXJ0