SUNNY Sports and SUNL ripoff

[Borked Pseudo Mailed]

Scooter Depot A.K.A Sunny Sports
this is a copy of the letter I sent Scooter Depot. (It kind of explains it all) They have yet to respond. As I now Google "Complaints against Scooter depot" hundreds of complaints turn up. Please Help! Thank you, Carmine DeFalco

I am writing you due to the fact that I am unable to contact you via phone. I have left several messages with different employees of your company to have you return my call, with my phone number. Amy, let me refresh your memory about my Motorcycle/ Scooter. I purchased a MC-SL12 on Jan. 02, 2008. (invoice 5826) for $1,029.00 If you recall, I received a damaged bike, that was left in a crate on my driveway. When you would not accept a return, or compensation for a damaged bike, I decided that I was wasting my time trying. But I am having a much greater difficulty trying to register your scooter. When I received your MSO (Title) several weeks later, I called my insurance, gave them the ID number, insured the bike. When I received the Insurance card, I took the MSO, and Insurance card and went to NJDMV. I was told that the MSO was incorrect. It had Moped on Title, and the Manufacturer was not approved Manufacturer in NJ.(Zhejiang Mendeli Electric Co.LTD) I called Ivy, who is in your Customer Service Dept. and she said she would contact the Manufacturer, and send the correct MSO. I waited several weeks and called several times. I received a new MSO around April 15 th. I went to NJDMV again with new MSO. They told me that the MSO had the Motorcycle correction, but was missing the Manufacturer Name at top. So it was incorrect. I asked to speak with the Manager (Mike) at NJDMV Springfield NJ, and he Personnally spoke with Ivy. He emailed her the requirements, and the list of approved Manufacturers. I did not receive the new MSO until mid May. As soon as I opened it, I knew it was incorrect. Across the top was written (Zhejiang Mendeli Electric Co. LTD) which was not approved the first time. I decided that I had no choice but to try. I went to Motor Vehicles again. Again, I was informed that the Manufacturer was not approved in NJ. I made several attempts to speak with Customer Service, but no one would return my call. I Googled SUNL and found that there was a SUNL distribution Center in Edison NJ ( approx. 50 Miles away). I went to Sunl in Edison and met with Sherry and Tina (Manager) They called Sunny Sports and said that they may be able to help. They made me another MSO that said SUNL across the top. They said that since they were distributers mostly to NY, that the MSO they had only said SUNL on it, and that they were unfamiliar with NJ registration requirements. It cost me $40, but I was happy to have hope. When I went to Motor Vehicles again, I was not approved. They said SUNL was not approved in NJ. Amy, I am at witts end. I think that I have been more than calm. This bike was a gift for my wife's Birthday in January. All She can do is look at it in the Garage. On your web site, It states "Approved in all 50 States" The NJ Division of Motor Vehicles has deemed this bike as NOT APPROVED. Please rectify this situation Immediately, or refund my Monies, plus expenses I have incurred. Thank you,