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Message from discussion TomTom 720 T problem
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Nospam  
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 More options Dec 14 2007, 1:15 pm
Newsgroups: alt.satellite.gps
From: Nospam <nos...@nospam.demon.co.uk>
Date: Fri, 14 Dec 2007 18:15:21 +0000
Local: Fri, Dec 14 2007 1:15 pm
Subject: Re: TomTom 720 T problem
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In message <L_u8j.23754$xa2.9...@read2.cgocable.net>, Uncle Ben
<reel_jemm_removes...@yahoo.ca> writes

>"Nospam" <nos...@nospam.demon.co.uk> wrote in message
>news:QSWeEwAc4YYHFwlF@nospam.demon.co.uk...
>> Hi,

>> I have just bought a TomTom 720 T

>> I plugged it into my PC and updated it.

>> Backed it up.

>> Switched it off and unplugged it from the cradle.

>> Now when I power it up it loads, the progress bar moves to the right.

>> Then a white cross in a red circle appears and it just hangs.

>> I have pressed the rest button and used TomTom Home to restore the backup.

>> Does anyone have any suggestions?

>> Thanks
>> --
>> Nospam

>Hi - try this:  Disconnect your 720 from desktop computer.  Un-install
>TomTom Home from your desktop and reboot.
>Dock your TomTom and reinstall TT Home from the CD that came with it and let
>it do its thing.  Somehow, the update installation script got corrupted.
>This process should bring you back to where you were at before the update.
>Once you're up and running again, disconnect your 720 from the desktop,
>reboot your computer, and reconnect the 720.  TT Home will once again alert
>you to the update, go ahead and run the update again.

>I'm giving you this by memory, I don't have my 720 any more. Hope it works.

Thanks for taking the time to answer my query.

I took the unit  back first thing this morning and they exchanged it for
a new one.

But the new one wont communicate with my PC via the USB cradle!

The first time I plugged it in I got a screen that said connect to PC
YES / NO

I was able to open 'my computer' and copy everything from the TT  (the
G: drive) to a backup folder on my PC.

Occasionally when I plug the device into my PC I get balloon messages
saying that the USB device has malfunctioned - but the message never
stays up long enough for me to read..

Have I blown the USB port on the TT 720T?

I have uninstalled TT Home and reinstalled it.

The green light on the cradle is lit so power is getting to the TT720

the TT720 is operating as it does out of the cradle, I can move through
the options etc.

yesterday with the other unit when it was in the cradle I couldn't do
anything on the TT screen..

I can not now see a G: drive in my computer.

To test the USB port on my laptop I copied a folder of files from the PC
to a pen stick and back to the PC and it works. This may not be a
comprehensive test of the USB port on my PC but it seams to be working.

I thought this was suppose to be easy.

>One more thing - in case you don't know, when you disconnect your 720 from
>your desktop, there are certain precautions to take, like any other USB
>devices that you want to disconnect from your desktop.  Before you pull the
>plug, you have to open Windows Explorer and right click the drive letter or
>name assigned to your TT GO 720, and select [EJECT].  Failing to do this
>could result in system lockups on the 720 and system instability on your
>desktop.

>Hope this help.  Have a nice day.

Thanks for this info. I should have guess this as its a USB device but I
didn't. So thanks for the info.

I did power the TT down before I removed it from the cradle. Hopefully
this will prevent 'damage' of some sort!

BUT do you think I have damaged the TT somehow? Or have I just got a
'glitch'?

Thanks for any help.

--
Nospam


 
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