New modem is a Scientific Atlanta.
Took old modem out, went to local office, got a new one with the normal
no questions asked. Took it home, put it in place of old modem, hooked
it up exactly the same. Just like I did when I replaced my old Toshiba
modem with the RCA modem with no problems.
But I couldn't connect to anything outside my network.
So I went through the whole process of turning off modem and router,
powering up modem and then router, a couple of times. The router would
get an IP address, but I just couldn't connect.
So I finally broke down and connected my laptop directly to the modem.
Got an IP address (same one as the router was getting), so opened up a
web page. It automatically directed me to a Comcast page that required
me to download software and configure the "connection". I had to put in
my account number and verify my address, click on a few next buttons and
it appeared to download software and created a new network
configuration. Which I didn't like. Sorry, but I set up my own network.
I don't have a problem with setting up the modem like that, but why
couldn't someone have mentioned up front that I needed to do that? And
why did they need to create their own network connection when the one I
was using was working just fine at that point?
Greg B.
--
Actual e-mail address is gregbuchner and I'm located at gmail.com
>So I finally broke down and connected my laptop directly to the modem.
>Got an IP address (same one as the router was getting), so opened up a
>web page. It automatically directed me to a Comcast page that required
>me to download software and configure the "connection". I had to put in
>my account number and verify my address, click on a few next buttons and
>it appeared to download software and created a new network
>configuration. Which I didn't like. Sorry, but I set up my own network.
>
>I don't have a problem with setting up the modem like that, but why
>couldn't someone have mentioned up front that I needed to do that? And
>why did they need to create their own network connection when the one I
>was using was working just fine at that point?
Because you need to "register" your modem with Comcast, otherwise
they wouldn't know who you are, and probably wouldn't even know
whether or not you were up to date on payments. You could have
registered the modem via a phone call, too. You were in what's known
as the "Walled Garden", where you can get to the Comcast configuration
site, but nowhere else.
--
Steve Baker
But the point is, I never did that the last time I changed out my cable
modem. It was plug and play. This was new to me.
>But the point is, I never did that the last time I changed out my cable
>modem. It was plug and play. This was new to me.
How long ago did you replace that other modem? Were you with Comcast
at the time? From what I've read, the current setup has been in place
for, like, 9-10 years.
--
Steve Baker
>FYI, I've seen reports of people being able to get online with the
>Walled Garden by simply changing their DNS server IP's. They say
>Comcast is using a very simple form of DNS poisoning to control
>access. When using the DHCP-supplied DNS server, no matter what the
>user requests, he always gets the IP of the Walled Garden page. Using
>a non-Comcast DNS gets around that, if a person were so inclined.
Very interesting. So, one could buy a new modem and get free
Internet? For how long, I wonder? It can't be as simple as you're
suggesting, can it?
--
Steve Baker
>FYI, I've seen reports of people being able to get online with the
>Walled Garden by simply changing their DNS server IP's. They say
>Comcast is using a very simple form of DNS poisoning to control
>access. When using the DHCP-supplied DNS server, no matter what the
>user requests, he always gets the IP of the Walled Garden page. Using
>a non-Comcast DNS gets around that, if a person were so inclined.
So when we register, we merely register for DNS? Amazing.
>Was having some connectivity issues lately and a Comcast tech
the first thing you want to do after installing Comcrap's Install
Wizard is visit speedguide.net, download and run "TCPOptimizer" to
undo all of the "lowest common denominator" settings that Comcast
stuck you with.
December, 2006. It was when I discovered that the Toshiba modem I had
did not support PowerBoost, and quite frankly, had a hard time handling
the 6 Mbit I was paying for at the time. The RCA modem made quite the
difference.
> You didn't need to install their spyware. My modem went out a couple
> of weeks ago and I exchanged it just like you did. When I put the new
> one in place, it wouldn't connect to the internet either. I called
> Comcast and had them enable it from their end. After a couple of
> tries, they got it working.
>
> Then upstairs on my wife's PC, that same web page came up that you got
> to. I told her to reboot her PC and when it rebooted, everything
> worked fine without installing Comcast's spyware.
I was on a Mac. It didn't actually install any software. It just
configured the modem and set it's own network settings.
Greg
I suggested that in a thread asking how to steal internet at BBR. They shot
it down.