Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss
Money 2008 sucks
0 views
Skip to first unread message
karlkr...@sbcglobal.net
Aug 12, 2007, 10:56:26 AM8/12/07
to
Time to switch from Money to Quicken While running my Microsoft Money
2007 today it offers me a discount and a rebate on Money 2008. So I go
to the website (Digital River) and download it. This year for the
first time Money requires authorization with an arcane long serial
number. One problem. Digital River sent me a number in 5 character
segments, and the software only accepts 4 character segments. I call
Microsoft, who relucantly gives me Digital River's phone number. DR
says, oh thats a known problem, we'll email you a new number. They do,
but its also in 5 character segments and won't work. Further calls to
Microsoft and Digital River provide no help. Finally got a US agent,
but he is also clueless, and wants me to pay for technical support.
2007 today it offers me a discount and a rebate on Money 2008. So I go
to the website (Digital River) and download it. This year for the
first time Money requires authorization with an arcane long serial
number. One problem. Digital River sent me a number in 5 character
segments, and the software only accepts 4 character segments. I call
Microsoft, who relucantly gives me Digital River's phone number. DR
says, oh thats a known problem, we'll email you a new number. They do,
but its also in 5 character segments and won't work. Further calls to
Microsoft and Digital River provide no help. Finally got a US agent,
but he is also clueless, and wants me to pay for technical support.
Now I'm trying to get a refund, and if I have to, I'll get a
chargeback from my credit card.
0 new messages