Well?
Sharpie999
I started a new account with Ebay. I sold a few items and all was well. One
guy decided he didn't want what he got and asked if he could return it. I said,
yes, go ahead and return it. When I got it, I asked what his e-mail account was
with PayPal so I could refund his money. After 4 e-mail exchanges, he still
never told me. I kept explaining that all I wanted to do was refund his money
but he wouldn't cooperate. PayPal gives me an option to refund the money but
that includes the price I paid to ship it. I don't think I should pay for
shipping if he just changed his mind. He has already given me positive
feedback. Now he is threatening me. What options do I have?
Lumpy
> ... What options do I have?
Suicide.
Someone with such horrible trolling skills
simply contributes to global warming.
Lumpy
In Your Ears for 40 Something Years
www.LumpyMusic.com
DevilsPGD
If you're within the refund period (60-90 days? Going from memory
here...) then you can do a full or partial refund from PayPal.
Failing that, look for the original transaction, it will have the user's
PayPal email address on it.
Sharpie999
Back some years ago I had a PayPal account and it was possible to have 2 e-mail
addresses. That's why I wanted to verify for sure if the e-mail address that
this guy used was his PayPal account e-mail address. Rather than cooperating,
he said he didn't know how me knowing his e-mail address would have anything to
do with sending him money by PayPal. Anyway, I'll send him the money for the
purchase only. He has already given me positive feedback. Can he change that?
Or is there something else he can do to affect my rating?
PeterD
<Sharpie9...@newsguy.com> wrote:
>Well, here's the scoop:
>
>I started a new account with Ebay. I sold a few items and all was well. One
>guy decided he didn't want what he got and asked if he could return it. I said,
>yes, go ahead and return it. When I got it, I asked what his e-mail account was
>with PayPal so I could refund his money.
Why? Go to the original transaction, click the "refund" button/link
and be done with it. Why jerk your buyer around?
> After 4 e-mail exchanges, he still
>never told me.
emails? Not eBay messages? And why jerk the buyer around.
> I kept explaining that all I wanted to do was refund his money
>but he wouldn't cooperate.
Again... Oh, crap, I'm tired of saying it: "Go to the original
transaction and click 'refund'.
>PayPal gives me an option to refund the money but
>that includes the price I paid to ship it.
No it doesn't. You choose what you refund, and how much. We do partial
refunds all the time.
> I don't think I should pay for
>shipping if he just changed his mind. He has already given me positive
>feedback. Now he is threatening me. What options do I have?
Give him his fucking refund.
PeterD
<Sharpie9...@newsguy.com> wrote:
>In article <703hi5h6peb9dcada...@4ax.com>, DevilsPGD says...
>>
>>In message <hg9t1...@drn.newsguy.com> Sharpie999
>><Sharpie9...@newsguy.com> was claimed to have wrote:
>>
>>>Well, here's the scoop:
>>>
>>>I started a new account with Ebay. I sold a few items and all was well. One
>>>guy decided he didn't want what he got and asked if he could return it. I said,
>>>yes, go ahead and return it. When I got it, I asked what his e-mail account was
>>>with PayPal so I could refund his money. After 4 e-mail exchanges, he still
>>>never told me. I kept explaining that all I wanted to do was refund his money
>>>but he wouldn't cooperate. PayPal gives me an option to refund the money but
>>>that includes the price I paid to ship it. I don't think I should pay for
>>>shipping if he just changed his mind. He has already given me positive
>>>feedback. Now he is threatening me. What options do I have?
>>
>>If you're within the refund period (60-90 days? Going from memory
>>here...) then you can do a full or partial refund from PayPal.
>>
>>Failing that, look for the original transaction, it will have the user's
>>PayPal email address on it.
>
>Back some years ago I had a PayPal account and it was possible to have 2 e-mail
>addresses. That's why I wanted to verify for sure if the e-mail address that
>this guy used was his PayPal account e-mail address.
It doesn't fucking matter. Go to the original transaction and do a
refund. That way the refund is tied to the original transaction.
> Rather than cooperating,
>he said he didn't know how me knowing his e-mail address would have anything to
>do with sending him money by PayPal. Anyway, I'll send him the money for the
>purchase only. He has already given me positive feedback. Can he change that?
>Or is there something else he can do to affect my rating?
Your rating is shit... You're an idiot and don't belong on eBay. You
are also a terrible troll, with idiotic posts about things that make
no sense.
You also seem to suffer from a serious mental problem, and enjoy
making your own life hard.
Sharpie999
OK. Down at the bottom of the page (of the original transaction) there is a
link where I can offer a partial refund, which is what I just did. Thanks. Now
everybody should be happy except the resident trolls... <grin>
DevilsPGD
<Sharpie9...@newsguy.com> was claimed to have wrote:
>>If you're within the refund period (60-90 days? Going from memory
>>here...) then you can do a full or partial refund from PayPal.
>>
>>Failing that, look for the original transaction, it will have the user's
>>PayPal email address on it.
>
>Back some years ago I had a PayPal account and it was possible to have 2 e-mail
>addresses.
It doesn't matter.
1) Do a refund from within PayPal. Not a "send money to this
individual", find the transaction and refund it.
2) If you feel the need to "send money" (which wastes your money AND
his), send it to the email address associated with the original PayPal
transaction.
It's still possible to have many email addresses associated with PayPal,
money can be sent to any of them and it all arrives in the same place.
>That's why I wanted to verify for sure if the e-mail address that
>this guy used was his PayPal account e-mail address. Rather than cooperating,
>he said he didn't know how me knowing his e-mail address would have anything to
>do with sending him money by PayPal.
This is fairly typical. A huge number of PayPal users have no idea that
you can send or receive money through PayPal's website, a lot have only
used "Pay using PayPal" type buttons elsewhere and never even looked
around inside PayPal's website.
>Anyway, I'll send him the money for the
>purchase only.
Or again, use the "refund" option and save both yourself and your
customer some money in PayPal fees.
PeterD
<Sharpie9...@newsguy.com> wrote:
You are the troll... Only a troll could have screwed up as badly as
you did. eBay and PayPal are clearly beyond your capabilities, so I'd
suggest sticking to yard sales, and an occasional flea market, where
cash works. You can count, right?
fran...123
"Sharpie999" <Sharpie9...@newsguy.com> wrote in message
news:hgapt...@drn.newsguy.com...
I am no expert but the non selling sellers sure know how to refund your
money. They also know how to come up with a reason why they are non selling
sellers. It goes right into my flex checking account tied to my master
money MasterCard debit card which seems to work like a credit card. I
wouldn't want to have someone send me money to my email address in a refund
I expect there would be fees and I might have to sign up some sort of
program, input my bank routing number etc, it was like that a few years ago
as I recall.
Fran
FrediFizzx
news:c8ohi5haljvs5kpnf...@4ax.com...
> No it doesn't. You choose what you refund, and how much. We do partial
> refunds all the time.
Yeah, so do we but we just had one that wouldn't let us do a partial.
Then the next day the transaction timed out of the 60 days they allot
for refunds so just sent them the partial refund the regular way.
PayPal screwed us out of refunding their fees to us. PayPal is getting
really messed up lately. Got a horror story I might share if it ever
gets resolved. Been dragging on for two weeks now.
PeterD
<fredi...@hotmail.com> wrote:
>"PeterD" <pet...@hipson.net> wrote in message
>news:c8ohi5haljvs5kpnf...@4ax.com...
>
>> No it doesn't. You choose what you refund, and how much. We do partial
>> refunds all the time.
>
>Yeah, so do we but we just had one that wouldn't let us do a partial.
>Then the next day the transaction timed out of the 60 days they allot
>for refunds
Waiting 60 days is monumentally stupid...
>so just sent them the partial refund the regular way.
Even worse.
>PayPal screwed us out of refunding their fees to us. PayPal is getting
>really messed up lately.
No they are not, nothing has changed in that respect.
> Got a horror story I might share if it ever
>gets resolved. Been dragging on for two weeks now.
Two weeks is not a 'drag on'.
Lumpy
> ... we just had one that wouldn't let us do a partial.
No, you didnt.
redleg
I am sock of hearing Meg Whitman ads on the radio
Lumpy
> I am sock of hearing Meg Whitman ads on the radio
Soak your sock in brine. Bring it to the party.
You'll have to go through the metal detector
at the door. But after that, you can party
like it's 1999.