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Wireless signal loss
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JJFFNN
Jan 15, 2013, 2:35:59 PM1/15/13
to
I have new ZyXEL Modem/Router which regularly drops its WIRELESS
connections - if the Router is rebooted the WIRELESS connections return as
though 'kick started'
.The one WIRED connection is always uneffected.
My WIRELESS devices appear to show a wireless signal (fan symbol).
The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
connected?
How can I get my WIRELESS devices to connect permanently? - is there
something I can change in the WLAN setup of my Router? - I have tried
different channels and changed security settings, to no avail!
Help required Thanks J.
connections - if the Router is rebooted the WIRELESS connections return as
though 'kick started'
.The one WIRED connection is always uneffected.
My WIRELESS devices appear to show a wireless signal (fan symbol).
The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
connected?
How can I get my WIRELESS devices to connect permanently? - is there
something I can change in the WLAN setup of my Router? - I have tried
different channels and changed security settings, to no avail!
Help required Thanks J.
ps56k
Jan 15, 2013, 5:10:32 PM1/15/13
to
"JJFFNN" <j...@jfneal.eclipse.co.uk> wrote in message
news:6pidnXU_3OQCMmjN...@eclipse.net.uk...
You could run something like the free version of PingPlotter
and see when and how long the drops occur...
BTW - WiFi uses the same 2.4Ghz as microwave ovens, some cordless phones,
baby monitor/tvs,
or anything else that uses some form of "free" wireless local connection.
JJFFNN
Jan 15, 2013, 5:27:49 PM1/15/13
to
The drops are permanent until I reboot the Router!
If I switch off a device like Smartphone and then backon, invariably the
connection is lost - maybe relevant?
"ps56k" <pschuman_...@interserv.com> wrote in message
news:kd4k3v$jj6$1...@dont-email.me...
If I switch off a device like Smartphone and then backon, invariably the
connection is lost - maybe relevant?
"ps56k" <pschuman_...@interserv.com> wrote in message
news:kd4k3v$jj6$1...@dont-email.me...
ps56k
Jan 15, 2013, 5:40:21 PM1/15/13
to
news:X82dnQug7-dzSmjN...@eclipse.net.uk...
How are you determining the loss of the WiFi vs it not working, etc ?
- does the device WiFi icon still appear, but you can't surf, etc
- or - does the WiFi icon disappear ?
You say the wired connection is working - so, guess you can surf, etc -
Does that always work, even after turn off and on ?
Lot of tiny pieces to the puzzle... hard to guess where the dis-connect is
coming from...
I still like the PingPlotter idea,
which would clearly show the loss of connectivity at a specific point in
time... which is why I run it with 2.5sec pings.
What kind of WiFi security is being used ?
DHCP - guess it is being used - how many slots are defined vs used ?
> The drops are permanent until I reboot the Router!
>
> If I switch off a device like Smartphone and then backon, invariably the
> connection is lost - maybe relevant?
>
well - a couple of things to "observe"
>
> If I switch off a device like Smartphone and then backon, invariably the
> connection is lost - maybe relevant?
>
How are you determining the loss of the WiFi vs it not working, etc ?
- does the device WiFi icon still appear, but you can't surf, etc
- or - does the WiFi icon disappear ?
You say the wired connection is working - so, guess you can surf, etc -
Does that always work, even after turn off and on ?
Lot of tiny pieces to the puzzle... hard to guess where the dis-connect is
coming from...
I still like the PingPlotter idea,
which would clearly show the loss of connectivity at a specific point in
time... which is why I run it with 2.5sec pings.
What kind of WiFi security is being used ?
DHCP - guess it is being used - how many slots are defined vs used ?
JJFFNN
Jan 16, 2013, 4:11:28 AM1/16/13
to
Fortunately my WIRED PC always remains connected; security on router is
WPA2-PSK;(have tried WPA - NO CHANGE); I do get a wireless icon showing on
my IPAD and Smartphone but no connection- cannot connect to
websites/email!;Also my WIRELESS LaPtop generally keeps it s signal but only
two bars out of five; My simple thoughts are my router is giving a weak
signal/
It started when I changed router from Linksys(which went faulty) to this
ZyXEL - There was no WIRELESS connection problems with Linksys.
news:kd4lrs$to8$1...@dont-email.me...
WPA2-PSK;(have tried WPA - NO CHANGE); I do get a wireless icon showing on
my IPAD and Smartphone but no connection- cannot connect to
websites/email!;Also my WIRELESS LaPtop generally keeps it s signal but only
two bars out of five; My simple thoughts are my router is giving a weak
signal/
It started when I changed router from Linksys(which went faulty) to this
ZyXEL - There was no WIRELESS connection problems with Linksys.
news:kd4lrs$to8$1...@dont-email.me...
Ben Myers
Jan 16, 2013, 10:26:33 AM1/16/13
to
"JJFFNN" <j...@jfneal.eclipse.co.uk> wrote in message
news:6pidnXU_3OQCMmjN...@eclipse.net.uk...
Ben
Aaron Leonard
Jan 16, 2013, 1:15:17 PM1/16/13
to
[ top posting per Cisco style ]
jfn,
Normally, though not always, if you have a device that is providing a
service, and it's working, and then it stops working, and then you
reboot that device, and it starts working again, then you may infer
that that device is buggy.
So I would recommend upgrading your AP ("Modem/Router") to the latest
available firmware, and see if the problem goes away.
If not, then I would open a ticket with the support people responsible
for your AP.
Regards,
Aaron
----
On Tue, 15 Jan 2013 19:35:59 -0000, "JJFFNN"
<j...@jfneal.eclipse.co.uk> wrote:
~ I have new ZyXEL Modem/Router which regularly drops its WIRELESS
~ connections - if the Router is rebooted the WIRELESS connections return as
~ though 'kick started'
~ .The one WIRED connection is always uneffected.
~ My WIRELESS devices appear to show a wireless signal (fan symbol).
~ The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
~ connected?
~ How can I get my WIRELESS devices to connect permanently? - is there
~ something I can change in the WLAN setup of my Router? - I have tried
~ different channels and changed security settings, to no avail!
~
~ Help required Thanks J.
jfn,
Normally, though not always, if you have a device that is providing a
service, and it's working, and then it stops working, and then you
reboot that device, and it starts working again, then you may infer
that that device is buggy.
So I would recommend upgrading your AP ("Modem/Router") to the latest
available firmware, and see if the problem goes away.
If not, then I would open a ticket with the support people responsible
for your AP.
Regards,
Aaron
----
On Tue, 15 Jan 2013 19:35:59 -0000, "JJFFNN"
<j...@jfneal.eclipse.co.uk> wrote:
~ I have new ZyXEL Modem/Router which regularly drops its WIRELESS
~ connections - if the Router is rebooted the WIRELESS connections return as
~ though 'kick started'
~ .The one WIRED connection is always uneffected.
~ My WIRELESS devices appear to show a wireless signal (fan symbol).
~ The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
~ connected?
~ How can I get my WIRELESS devices to connect permanently? - is there
~ something I can change in the WLAN setup of my Router? - I have tried
~ different channels and changed security settings, to no avail!
~
~ Help required Thanks J.
Jeff Liebermann
Jan 16, 2013, 11:39:50 PM1/16/13
to
>I have new ZyXEL Modem/Router
Model number of your Zyxel modem/router/wireless?
>which regularly drops its WIRELESS
>connections - if the Router is rebooted the WIRELESS connections return as
>though 'kick started'
Hint: If you have a problem with your automobile, the very first
question anyone asks is "make and model". This also applies to
wireless troubleshooting.
>.The one WIRED connection is always uneffected.
>My WIRELESS devices appear to show a wireless signal (fan symbol).
>The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
>connected?
well as pinging the devices. They usually report a device as missing
only after some arbitrary timeout period.
>How can I get my WIRELESS devices to connect permanently?
>- is there
>something I can change in the WLAN setup of my Router? - I have tried
>different channels and changed security settings, to no avail!
unspecified model Zyxel router to some place where it's not picking up
RF from outside the home/office/building. If it's in a window, move
it away from the window. If that helps or fixes the problem, you have
an interference issue.
More likely, you have a broken Zyxel modem/router/wireless or antique
firmware. Such problems are often fixed with firmware updates.
I run into problems like this all too often. Things work, sorta,
sometimes, but not reliably or always. It's usually interference, but
not always. If I suspect a bad wireless router, I carry a known good
wireless router and substitute it for the original router. If that
works, the culprit is obvious.
The problem here is that your Zyxel modem/router has a modem and
router in the same box. That's difficult to substitute. I have some
2wire 2701HG modem/routers/wireless for the purpose, but I prefer to
use separate boxes for the modem and for the router/wireless. You
might consider this if you go shopping for new hardware.
--
Jeff Liebermann je...@cruzio.com
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
JJFFNN
Jan 17, 2013, 4:20:33 AM1/17/13
to
"Jeff Liebermann" <je...@cruzio.com> wrote in message
news:agvef8tq3md7bg2hh...@4ax.com...
> On Tue, 15 Jan 2013 19:35:59 -0000, "JJFFNN"
> <j...@jfneal.eclipse.co.uk> wrote:
>
>>I have new ZyXEL Modem/Router
>
> Model number of your Zyxel modem/router/wireless? AMG1202-T10A
> <j...@jfneal.eclipse.co.uk> wrote:
>
>>I have new ZyXEL Modem/Router
>
>
>>which regularly drops its WIRELESS
>>connections - if the Router is rebooted the WIRELESS connections return as
>>though 'kick started'
>
> Type of wireless client? If it's a printer, make and model.- IPAD4; HTC
>>which regularly drops its WIRELESS
>>connections - if the Router is rebooted the WIRELESS connections return as
>>though 'kick started'
>
> SMARTPHONE
> Hint: If you have a problem with your automobile, the very first
> question anyone asks is "make and model". This also applies to
> wireless troubleshooting.
>
>>.The one WIRED connection is always uneffected.
>>My WIRELESS devices appear to show a wireless signal (fan symbol).
>
> Mac, PC, Android, iPhone, iPad, etc? IPAD4;HTC SMARTPHONE
> question anyone asks is "make and model". This also applies to
> wireless troubleshooting.
>
>>.The one WIRED connection is always uneffected.
>>My WIRELESS devices appear to show a wireless signal (fan symbol).
>
>
>>The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
>>connected?
>
> Network scanners get their data by sniffing traffic on the network, as
> well as pinging the devices. They usually report a device as missing
> only after some arbitrary timeout period.
>
>>How can I get my WIRELESS devices to connect permanently?
>
> Use CAT5 cable and switch to wired ethernet.TOO EASY INCONVENIENT
>>The Norton Network Diagram on my WIRED PC lists the WIRELESS devices
>>connected?
>
> Network scanners get their data by sniffing traffic on the network, as
> well as pinging the devices. They usually report a device as missing
> only after some arbitrary timeout period.
>
>>How can I get my WIRELESS devices to connect permanently?
>
>
>>- is there
>>something I can change in the WLAN setup of my Router? - I have tried
>>different channels and changed security settings, to no avail!
>
> It still might be RF interference. Change the location of your
> unspecified model Zyxel router to some place where it's not picking up
> RF from outside the home/office/building. If it's in a window, move
> it away from the window. If that helps or fixes the problem, you have
> an interference issue. LIMITED BY WIRED CABLE LENGTH
>>- is there
>>something I can change in the WLAN setup of my Router? - I have tried
>>different channels and changed security settings, to no avail!
>
> It still might be RF interference. Change the location of your
> unspecified model Zyxel router to some place where it's not picking up
> RF from outside the home/office/building. If it's in a window, move
> it away from the window. If that helps or fixes the problem, you have
>
> More likely, you have a broken Zyxel modem/router/wireless or antique
> firmware. Such problems are often fixed with firmware updates. NEW - ONE
> More likely, you have a broken Zyxel modem/router/wireless or antique
> WEEK OLD
Jeff Liebermann
Jan 17, 2013, 1:37:51 PM1/17/13
to
On Thu, 17 Jan 2013 09:20:33 -0000, "JJFFNN"
<j...@jfneal.eclipse.co.uk> wrote:
Please put your replies on a new line. It's difficult to seperate
your comments from mine if everything is on one line.
>> Model number of your Zyxel modem/router/wireless? AMG1202-T10A
That's a current modem:
<http://www.zyxel.com/uk/en/products_services/amg1202_t10a.shtml?t=p>
I have no experience with it, but it looks (from the specs) as a
reasonable device. Check for firmware updates.
>>>.The one WIRED connection is always uneffected.
Which suggests that there's something wrong with the wireless section.
>> LIMITED BY WIRED CABLE LENGTH
Find an ethernet "coupler" and make an extension cable. Try putting
the router on the floor first. Then move it elsewhere. This is not a
permanent solution, but a test to determine if there's any
interference. Something like this:
<http://www.ebay.com/itm/320919810080>
>> More likely, you have a broken Zyxel modem/router/wireless or antique
>> firmware. Such problems are often fixed with firmware updates. NEW - ONE
>> WEEK OLD
Verify that you have the latest firmware and update the firmware if
it's not the latest. There's no way that any vendor has ever shipped
their hardware with the latest firmware installed. Looks like there
nothing to download. The model isn't even listed on the firmware
download "search". I think you'll need to call support and ask for
assistance or possibly a repair. I'm not sure if it's the
modem/router/wireless that's the culprit, but it's likely if your iPad
4 and unspecified model HTC smartphone connect normally and stay
connected to other wireless routers, such as coffee shops and company
networks. You might also ask Zyxel support to see if they're having
similar problems.
Nothing on their web forum (because it's a new device), but you might
want to ask the same question there:
<http://forum.zyxel.com/viewforum.php?f=95&sid=1b8d713a0d036b5a11ba24c1fab4f34b>
<j...@jfneal.eclipse.co.uk> wrote:
Please put your replies on a new line. It's difficult to seperate
your comments from mine if everything is on one line.
>> Model number of your Zyxel modem/router/wireless? AMG1202-T10A
<http://www.zyxel.com/uk/en/products_services/amg1202_t10a.shtml?t=p>
I have no experience with it, but it looks (from the specs) as a
reasonable device. Check for firmware updates.
>>>.The one WIRED connection is always uneffected.
>> LIMITED BY WIRED CABLE LENGTH
the router on the floor first. Then move it elsewhere. This is not a
permanent solution, but a test to determine if there's any
interference. Something like this:
<http://www.ebay.com/itm/320919810080>
>> More likely, you have a broken Zyxel modem/router/wireless or antique
>> firmware. Such problems are often fixed with firmware updates. NEW - ONE
>> WEEK OLD
it's not the latest. There's no way that any vendor has ever shipped
their hardware with the latest firmware installed. Looks like there
nothing to download. The model isn't even listed on the firmware
download "search". I think you'll need to call support and ask for
assistance or possibly a repair. I'm not sure if it's the
modem/router/wireless that's the culprit, but it's likely if your iPad
4 and unspecified model HTC smartphone connect normally and stay
connected to other wireless routers, such as coffee shops and company
networks. You might also ask Zyxel support to see if they're having
similar problems.
Nothing on their web forum (because it's a new device), but you might
want to ask the same question there:
<http://forum.zyxel.com/viewforum.php?f=95&sid=1b8d713a0d036b5a11ba24c1fab4f34b>
Charlie Hoffpauir
Jan 17, 2013, 8:16:57 PM1/17/13
to
>> More likely, you have a broken Zyxel modem/router/wireless or antique
>> firmware. Such problems are often fixed with firmware updates. NEW - ONE
>> WEEK OLD
>>
How long was it on the shelf before you bought it? If it's only a week
old and not working, rather than update the firmware, I'd just return
it.
miso
Jan 18, 2013, 1:47:11 AM1/18/13
to
From opening up a few busted wifi routers, it seems the wifi portion is
often some module from one of the well known vendors. Atheros for
instance. Not chips "gluded" to the board. It could be just all the
units I've owned and had fail are like that. Anyway, I have this funny
feeling that the vendors don't know the wireless portion of the box as
much as the wired part. I've had so many routers with flaky wifi but the
wired part is fine.
Incidentally I like that 2701HG-B. I've only used it as a modem, but I
never have to boot it. I hear the power supplies are crappy. I like
this Buffalo wzr-hp-g450h too. I never have to boot it.
I have a zyzel something or other stashed away since the DSL provider
won't work on issues with me unless I use their modem. It was a piece of
shit, as was the one they later "gave" me from creative. Unfortunately
AT$T has a lock on the 2wire gear, so I had to get mine used.
often some module from one of the well known vendors. Atheros for
instance. Not chips "gluded" to the board. It could be just all the
units I've owned and had fail are like that. Anyway, I have this funny
feeling that the vendors don't know the wireless portion of the box as
much as the wired part. I've had so many routers with flaky wifi but the
wired part is fine.
Incidentally I like that 2701HG-B. I've only used it as a modem, but I
never have to boot it. I hear the power supplies are crappy. I like
this Buffalo wzr-hp-g450h too. I never have to boot it.
I have a zyzel something or other stashed away since the DSL provider
won't work on issues with me unless I use their modem. It was a piece of
shit, as was the one they later "gave" me from creative. Unfortunately
AT$T has a lock on the 2wire gear, so I had to get mine used.
JJFFNN
Jan 19, 2013, 4:29:36 AM1/19/13
to
I have replaced the Modem/Router with same make and model supplied by ISP,
but guess what? - like the original, the first day of set up all worked
well, but today I am unable to connect to my HTC phone.The problem seems to
be intermittent!
Can someone advise on a good reliable Modem/Router that I can go out and buy
myself, that will give me faultless wireless connections.
Thanks JohnN
but guess what? - like the original, the first day of set up all worked
well, but today I am unable to connect to my HTC phone.The problem seems to
be intermittent!
Can someone advise on a good reliable Modem/Router that I can go out and buy
myself, that will give me faultless wireless connections.
Thanks JohnN
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