Ever since yesterday's storm, my AVVANTA account's been useless.
Their phones are "all circuits busy" and their web site is down.
Anyone know when they plan to be back in service, or why?
Whois info for, avvanta.com: Registrant: Blarg! Online Services, Inc. PO Box 1827 Bellevue, WA 98009-1827 US
Domain name: AVVANTA.COM
Administrative Contact: Hostmaster, Blarg hostmas...@blarg.net PO Box 1827 Bellevue, WA 98009-1827 US +1.4258186500 Technical Contact: Hostmaster, Blarg hostmas...@blarg.net PO Box 1827 Bellevue, WA 98009-1827 US +1.4258186500
Same issue here. I spent over an hour on the phone with Qwest & they were clueless. 1 rep said there is no trouble ticket, a second said there was but had no eta. Focal Communications provides blarg's currently down phone service. I plan to call them, I needed my friend's connection to get their #. I hope they're back soon, I use them for my business. It appears that Bellevue got hit hard.
One bit of good news, I sent my domain a test email earlier from Yahoo & it didn't bounce, so it would appear that Blarg/Awanta is somehow cacheing emails. I just wish there was a way to get an eta on their up time.
In case any other Awanta/Blarg customers read this, I was able to speak with Focal tonight. They are fully aware of the issue as is Blarg. While I didn't understand the technical terms they used, this is apparantly a very major outage caused by the storm, & both Blarg & Focal are waiting for Qwest to complete repairs. Qwest has not given them an eta. The Focal rep's GUESS (at my request) was for them to be back up on Sunday. He emphasised that is an unoffical guess & that they are dependent on Qwest.
gef...@gmail.com wrote: > One bit of good news, I sent my domain a test email earlier from Yahoo > & it didn't bounce, so it would appear that Blarg/Awanta is somehow > cacheing emails. I just wish there was a way to get an eta on their up > time.
That they don't have a backup out of area, even so little as to redirect their phone number to another provider with a recorded message, and don't redirect their domain and put up a web page giving status, tells me they don't care enough what their customers think.
This is the Internet after all, designed to allow redundancy and backup sites out of area. How much would it have cost them to have a reciprocal agreement with an out-of-area ISP?
Here's list list of non-MSN alternatives to Avvanta:
101 Computer Center Ados Aracnet-SpiritOne ATL Communications Avvanta - down since Thursday; no explanation, backup dial-in fails, phones off the hook. Bendtel BHI Advanced Internet Blue Mountain Internet Capitol Quik Internet CNNW Cyberpnet NW Coho.net Coinet Columbia Learning Center Computer Services Cyberconnectics Datajockeys LLC DSL Blast DSL Northwest DSL Only E-Z Net Earth-Web.net Eastern Oregon Net Easystreet Online Services Europa Freedome Northwest Granite Telecom HEI Communications Hevanet Comunication IFish.net Infinity Internet Internet Partners IPS Internet Pro Isomedia Limo.Net Macforce Mammoth Networks Netifice Comm New Edge Networks North Coast Phone Ctr Nwlink NWNetcom Northwest Nexus NW Nexus Pacnet Oasis High Speed OB|S Oregon Best Internet OIP/Earthlink Oregon Trail Internet Oregon-Net.com Outlaw Internet Pacifier Online PC Made EZ Pocketinet Preferred Connections Preferrered Long Distance Premier Connections Prinetime Proaxis Quik Internet - a franchised operation. Found my local office short on knowledge and capability, would not use them. Rainier Group Rio.com Saw.net Scatter Creek Infonet Skagit Solid Technology, Inc. Spire Technology, Inc. Spirit One Internet Spirit One Sterling Communication SW Washington Medical TST Onramp Unicom Union America Unions America USFAMILY Net Virtually Cheap Vision Net Visionary Comm http://www.vcn.com only CO MT SD WY WyaNet http://wyanet.com Whiz to Coho.net www.coho.net Willamette Valley Internet Win4co World Access Network Worldport Online Yournetplus
gef...@gmail.com wrote: > While I'm not happy with them either at the moment, I assign equal > responsability to Qwest.
Qwest didn't pick a facility without redundancy. Things always break... and most professional comm facilities have multiple links with multiple facilities as a result. I am very surprised there's a single point of failure for my ISP.
Is Avvanta the only Qwest DSL ISP that has been down all of this time? I haven't heard of anyone else complaining.
It does seem pretty damn irritating that Avvanta can't even redirect www.avvanta.com to a working page showing the current status.
By the way, ref. geffra's comments on the email...
I sent a test message last night, from a Linux box using Postfix. The message is still in the mailq, with the msg: [TEMPFAIL] destination not valid within DNS (in reply to RCPT TO command))
So your message is still on your ISP's smtp server. It will keep trying to send the message until in gives up in a day or two, and then bounce the message.
Or maybe Avvanta will spring back to life before then, and the message will get through.
But it has nothing to do with Avvanta caching email.
We've been with Blarg/Avvanta for like 6 years or so and they've been down a total of something like only 20 minutes or so. This is unheard of and I don't blame Blarg at all considering their track record. I do wish there was SOME kind of info posted about it or, heck, even if a Avvanta rep go on here and post something.
Anyone with any solid info please clue us in -- I can only "borrow" my neighbor's wifi for so long.
The phone # I used to contact Blarg's vendor is 1-877-ask-foca Also see http://www.focal.com/contact/ They seem to be the only ones with ANY information. I agree on the redirect, this is really getting irritating.
kevinfreitas....@gmail.com wrote: > We've been with Blarg/Avvanta for like 6 years or so and they've been > down a total of something like only 20 minutes or so. This is unheard > of and I don't blame Blarg at all considering their track record. I do > wish there was SOME kind of info posted about it or, heck, even if a > Avvanta rep go on here and post something.
> Anyone with any solid info please clue us in -- I can only "borrow" my > neighbor's wifi for so long.
Yes, my test email just bounced. grr. They're hosting my business domain. This really bites.
sent a test message last night, from a Linux box using Postfix. The message is still in the mailq, with the msg: [TEMPFAIL] destination not valid within DNS (in reply to RCPT TO command))
So your message is still on your ISP's smtp server. It will keep trying to send the message until in gives up in a day or two, and then bounce the message.
I just spoke with Focal/Broadwing. They said their system showed that Avvanta/Blarg was supposedly back up yesterday. They confirmed with a test that their ticket was incorrect & Blarg's circuits are still down. They have opened a new ticket. They are going to try to contact Blarg with some private phone numbers they have to find out what Blarg knows about the situation & they promised to call me back with information, which I will post here.
gef...@gmail.com wrote: > I just spoke with Focal/Broadwing. They said their system showed that > Avvanta/Blarg was supposedly back up yesterday. They confirmed with a > test that their ticket was incorrect & Blarg's circuits are still down. > They have opened a new ticket. They are going to try to contact Blarg > with some private phone numbers they have to find out what Blarg knows > about the situation & they promised to call me back with information, > which I will post here.
blargs netblock was not being routed on the internet as of last nite so until that happens, they dont exist. They are going to have to do some explaining. There is no reason they could not have moved the site for a few days just to have a notice up saying what is going on.
gef...@gmail.com wrote: > I just spoke with Focal/Broadwing. They said their system showed that > Avvanta/Blarg was supposedly back up yesterday. They confirmed with a > test that their ticket was incorrect & Blarg's circuits are still down. > They have opened a new ticket. They are going to try to contact Blarg > with some private phone numbers they have to find out what Blarg knows > about the situation & they promised to call me back with information, > which I will post here.
blargs netblock was not being routed on the internet as of last nite so until that happens, they dont exist. They are going to have to do some explaining. There is no reason they could not have moved the site for a few days just to have a notice up saying what is going on.
> blargs netblock was not being routed on the internet as of last nite > so until that happens, they dont exist. They are going to have to > do some explaining. There is no reason they could not have moved > the site for a few days just to have a notice up saying what is going > on.
Thanks everyone for all the updates about Avvanta... this is the only source of information I've found about this outage...
I've also had Blarg/Avvanta for years and years (7?), and have been happy with them so far. But it'd be nice to see them up and running again ASAP!
(and in the meantime, I'm using a dialup connection with NOCHARGE.COM)
This has been the best source of info I've found for the problem to date. Thanks for posting everyone. My main frustration has been the inability to get my email since Thursday, since I use avvanta as my primary email address.
Possible beginning of good news: Avvanta is now loading with the error message: 1 - Unable to connect to the database host Up until now I've been getting page not found errors.
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