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Before you buy.
I suggest another after the unit water analysis to make sure you aren't
getting iron through the unit. You could have a rust build up in the
tub/shower line too. I question the water use... Normally I use 60 gpd per
person, that's 420 and you say all but a hundred. Your new house should have
water restriction (conserving) fixtures and to use more than 60
gpd/person... man that's a lota water! What do you do with it all?
Seriously... check all toilets etc. for even the slightest leaks. Leakage
won't be measured by softeners usually because it's below their threshold of
.2 gpm flow. This applies to most and although I know Braswell some I'm not
sure if their's would catch it or not. That would let you go over the
capacity of the unit again. And if they use conditioned water to regenerate
and for brine makeup water... you aren't getting conditioned water if you're
over capacity.
Alla 2 gallons in the water heater huh... hummmm your own idea or a friend?
Hope it goes away... 8 hours...! As green goes... the tint's a pretty or
ugly green?
Gary
Quality Water Associates
Don't let the bleach in the heater or lines so long, 20-30 minutes is enough
and then flush each faucet/fixture for about a fast count to 20 and wait the
20-30 minutes and repeat until all the bleach smell is gone. Chlorine is
only good for a limited amount of time and you want the used up gone and
newer added. Chlorine is measured as total and free, free is what's left to
do work after some work has been done.
You aren't watering the lawn with softened water I hope.
I strongly suggest you increase the capacity of each tank. I like about a
thousand gallons between regenerations, although I don't know why. It
usually is a good minimum though, mostly for efficiency I think. You won't
get that much with what they are offering but its better than what you have
now. I don't know how they can add a half foot without larger tanks. Don't
do anything until you get the water tested before and after the unit. The
slightest leak... small leaks are totaled to be quite high in gallons over
time but if you are regenerating at every 300 gallons.... it would have to
be a fair leak I'd guess. They may have the meter set very close to total
exhaustion of the beds and it won't take much of a leak and you'll run out
of capacity before regenerating.
Gary
Quality Water Associates
> Gary,
> I had the water tested this afternoon. It is soft alright but there is
> 0.5 PPM iron in the cold water. At the time I took the sample there was
> still 200 gallons to go before regeneration. There is obviously
> something wrong. My water softener dealer will be out to the house next
> week. I have postponed the Clorox treatment for this weekend.
> Best regards
They should redo the math for the meter setting, you might not be getting
the regen before total bed exhaustion which would allow no soft water for
regen or brine makeup.... or the salt setting isn't right. You may be using
a bunch more water than they calculate too. This all goes to them suggesting
addition of the .5' of resin. you unit may be regenerating too often or need
to too soon (before the last regen is finished. Maybe arranging laundry to a
longer time frame instead of at times when other water use is highest would
help.You could have a rust problem in the tubing after the unit too and it's
being added to the treated water. Let us know what they say and do.
Gary
Quality Water Associates
They clean the bed with a water pulse type shock if I'm remembering right.
IOW's they don't need the same 'free board' as most. That's the space above
the resin to the top of the tank. Buttons probably ahs to do with the brine
and drain line flow controls, or capacity etc. if it's an electronic timer.
Or both. Sounds like they know what they're doing and only time will tell. I
don't think sitting hurt it at all. Being in service for that length of time
with no salt would have if there was some iron in the water.
Gary
Quality Water Associates
You sure you don't have any water leaks after the unit? The math is done
right for the meter setting they are using? I still say the unit is way too
small for your water use. Ask them what they will do if the same problem
occurs a few weeks or months from now.
Gary
Quality Water Associates
6 ppm and from the street and it's city water..... If it does not clear up
I'd suggest they buy you and the others iron/turbidity filters. It would be
nice if they refunded your and/or the dealer's costs for upgrading etc. your
present equipment too, wouldn't it? But then the dealer should have done a
raw water test and saw the iron and questioned why so high too. Anyway...
now we know huh.
Gary
Quality Water Associates
I think you should set the unit for the size of tanks you have... although I
don't understand tank sizes and setting the unit based on that. The 9x48"
are for 1 cut and possibly you may get the salt dose for that and not the
1.5' you have and with that amount of iron you really should be regenerating
all the resin fully IMO. I'd call the dealer and inform him of what you
found, you may need him in the future. The water co. probably doesn't want
many complaints about this or to have them go any farther than themselves...
Gary
Quality Water Associates
> I appreciate your concern on moving up the capacity but, I called
> Braswell Company to check this out. They said the computer takes care
> of putting more water back in the brine tank to handle the larger
> capacity.
> I did inform my dealer, They were the ones who tested the water to find
> out the city water was 6 PPM. I sure they were kicking themselves after
> I left. It took a little effort to get the sample of city water now
> that my outside faucets are shut off, I had to cut a couple cable ties
> & put the drain line from my filter ahead of the softener.
> At least now I know I need to direct my complaints to the City Water
> Dept. instead of the softener dealer.
> Thanks again.
The 9x48" tanks hold 1' of resin or 32K capacity (usually) and won't pick up
the other .5' unless you have to plug in the 48K manually in setting up the
unit. If so why specify the tank size.....? And what if we were to use high
capacity resin (1' = +/-50K), how would it be set it up for that? Something
isn't right here.
I don't understand about the water sample.... If you used water from the
drain line of an iron filter etc. the iron content would be artificially
high and of no use. And if you are putting the drain water into a line
feeding the softener that is going to cause real problems for the softener.
Gary
Quality Water Associates
Are you sure the hydrants are on the same system as the residential water. I am
not sure of what the norm is but every where I have lived these were two
separate systems.
More information: This afternoon I took another sample of city water
and my soft water to my dealer. The city water tested 2 PPM and my
softened water was 1 PPM. It looks like I'm not out of trouble yet. Our
water still looks a little orange. I was told to contact the service
manager on Monday. I will let you know the results.
You need to use all the resin you have and you aren't if you don't change
the size of the tanks. Any dealer can get you an iron test kit. The chlorine
in their water is probably causing rusting (iron) of the cast iron hydrants
etc. and IMO if that doesn't stop you very probably need an iron filter
ahead of the softener. If you took the sample at that filter I hope you
flushed it good first or the data will be artificially high IMO. The 1 ppm
after the unit is wrong as you know so set the unit for the amount of resin
you actually have and get it regenerated properly and go from there. The
resin can be adding iron to your water if it's not regenerated right which
using 9x48" tanks ensures improper regeneration.
Gary
Quality Water Associates
Sorry but I didn't see anything to reply to in either of these two posts. No
attachments either....
Gary
Quality Water Associates