On 6/7/2013 11:47 PM, Dustin wrote:
> The Daring Dufas <
the-dari...@stinky-finger.net> wrote in news:kou8c8
> $l97$
1...@dont-email.me:
>
>> We were in Tuscaloosa today on a network cable installation job and
>> found that another guy had walked away from it. It's a pain is the ass
>> when we get to the job and there is an angry manager or customer who
>> thinks we're connected with the previous feller. The corporate office
>> failed to tell us we were on mop up duty. o_O
>
> That goes with the territory when you're called in to clean up someone
> elses mess. You not only have to clean up the mess, and fix the equipment,
> but deal with the hassle of a pissed off client who thinks your either
> associated with the previous worker, or is going to screw him over like the
> previous worker did.
>
> I just finished repairs on a laptop that a local car shop uses. I was
> called in because the screens color was off. When I started to take a
> closer look at the machine, I got the impression it had been dropped or
> bumped into something really hard.
>
> The plastic molding around the screen 'snapped' back into place when I
> applied a small amount of pressure. I also noticed the power connector that
> I resoldered just 3 weeks prior was busted loose again. I told the shop
> owner about this and he assured me NOTHING was touched on it, it hadn't
> been moved from where I placed it on the table. Well, he didn't know that I
> took a sharpie when I delivered it and made a few small marks; so I'd know
> if the laptop was moved. And it was, I showed him where it was sitting and
> how far away my marks were.
>
> He claimed he knew nothing about it. LOL.
>
> The last time it was busted loose was due to them ramming it into the side
> of a wall; with enough force that it kinked the power cable.
>
> When I finally tore it down today to repair it, I found that the data cable
> going to the screen was partially disconnected from the mainboard as well
> as finding a nice crack in the corner of the case where the power jack is.
> So, now, I know for absolutely sure, it's been dropped and they lied to my
> face about it.
>
> I've since taken additional steps to run new power leads from outside the
> case, into a tiny project box where I've securely mounted a new jack for
> them to plug the power supply in. I triple checked my solder connections
> and used pro grade hot gun glue to perma stick them in place. So they can
> support tension now and I don't have to worry about them busting loose.
>
> I did the same thing inside the project box. The wires are pro grade hot
> glued inside the box to keep tension/stress from the solder joints.
>
> Short of them really working it, nothing is coming free this time.
>
> It's covered under warranty since I was there just 3 weeks ago, but I did
> charge for the additional parts. New jack, project box, 20gauge stranded
> wire rolls.
>
> So when I deliver it monday morning, I'm going to tell him what I
> discovered and explain, future problems like this, if I can determine YOU
> or one of your employees caused it, will not be covered under warranty. Be
> honest with me from the getgo, I'm going to find out what happened to it
> anyway.
>
> While I was inside the machine, I reconnected the data cable and wouldn't
> you know it? the screens colors are all back to normal. :)
>
I have a suggestion for computer killers who claim ignorance of gear
abuse. ^_^
http://www.shockwatch.com/monitoring-devices/impact-sensor/impact-indicators/
http://tinyurl.com/kc55bet
TDD