What are the best ones to try this at? Keeping in mind that right now,
there is pretty much *no way* I'm going to be buying any high-end
cosmetics, so I can't do anything that comes with a product purchase
attached (though I might well find something I'm willing to buy once I
have discretionary income again). I just want to play a little bit. I
know that I could always go to Sephora and just play with the products
there, but I'm looking for something a little more than that.
Suggestions?
Ice Princess
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Ice Princess icp...@blarg.net http://www.blarg.net/~icprncs/
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>Something being recommended to me to help get out of my unemployed funk
>is to do things outside my normal routine. So in trying to come up with
>ideas on this, one thing that occured to me was to go to one of the
>high-end cosmetics counters and "play"--try products, get a
>mini-makeover, whatever.
>
>What are the best ones to try this at? Keeping in mind that right now,
>there is pretty much *no way* I'm going to be buying any high-end
>cosmetics, so I can't do anything that comes with a product purchase
>attached (though I might well find something I'm willing to buy once I
>have discretionary income again). I just want to play a little bit. I
>know that I could always go to Sephora and just play with the products
>there, but I'm looking for something a little more than that.
>
>Suggestions?
>
Well, from a girl that worked a year at a cosmetics counter I'll give
this advice: It's one of the biggest pet peeves to give a makeover to
someone who just walks in and has no money to spend. Why? Because we
have certain goals to make and when we spend time with people it takes
away from time we can spend with others, especially if we are the only
person at the counter. However, there are *plenty* of people that
come through and get made over without buying anything. My advice for
going about getting a makeover at a counter is:
1. Make an appointment beforehand so that the BA's (beauty advisors)
know you're coming. Just call the store and ask for the desired
counter. It's customary to book appointments over the phone.
2. Make an appointment with a department store that isn't very high
volume, and make the appointment during the week so the BA will be
able to schedule you in and set aside time to work with you
3. Let the BA know that you are interested in trying the line and are
"trying several lines out" or something like that so they don't expect
you to buy. Most BA's are much more truthful and willing to help if
they're not trying to get a sale out of you. Horrible to say, but
cosmetics is like that sometimes.
4. As for which counters, Lancome is usually really fun and is usually
a slower counter so they can take time with you. Clinique and Lauder
are ususally busier but have more than one BA staffed at a time, and
have a policy of giving at least 3 makeovers a day. If you have a
Marshall Fields in your area or something, try Benefit or Shiseido or
Dior, something a bit lower volume than say, Chanel.
Hope this helps!
Rachel
"Maybe I aint used to Maybes smashing in a cold room"
-Tori Amos
http://members.ebay.com/aboutme/gleipnir23/
http://www.sit.wisc.edu/~rjroth2
Well, i know some BA's *Dont* work on commission so this may not always
apply...i've had a make-up artist at bobbi brown who told me that he did not
get commission from his makeovers. I guess it prevents customers from feeling
pressured to buy. You might want to check this out, to see which counters do
and do not-this might make you more comfortable to play around without feeling
the need to spend your money.
--lodihi
1. As far as I know, most MAC counters don't work on commission. The only one in
our region that does is the one in Nordstrom's. I am at Rich's, and I don't work
on commission. This is one of the unique and refreshing things about MAC.
2. You would probably do better to approach a counter looking for help with a
certain feature. Asking for new techniques and colors for your eyes or lips will
probably get a better response than asking for a "makeover" or a "facial." I say
this because generally a full makeover will require a minimum purchase. An eye or
lip demo, however, generally does not require any sort of purchase. For myself, I
am much more responsive to a customer who has specific questions and knows what
she would like to try than one who just walks up and says "do y'all do facials?"
because even though I do not work on commission and could care less whether a
customer makes a purchase or not, I know that the customer asking specific
questions is genuinely more interested than one who wants to just have her makeup
done because she is going out clubbing that night. So maybe if you have always
wanted to learn how to do liquid liner, ask about that. Ask about how to make
purple eyeshadow work for you. Ask about how to fill in your brows with powder
and a brush. Ask about a gloss that would compliment the lip color you wear.
Finally, and I don't know how comfortable you would feel doing this, but it's
worth a try- walk up and let the makeup artist know why you are there. Say, "I'm
bummed/unemployed/having a bad day/whatever, and I would really just like to try
out some new colors and/or get my makeup done. I don't necessarily have a lot of
money to spend, but it would make me feel a lot better." I have done makeovers on
women who told me this. I didn't care if they were spending money or not. It
made me feel wonderful to brighten their day with just some keen eyeliner and
lipgloss. Really, this is my favorite part of my job- being able to touch people
and make them feel good. It may not be terribly easy to find The Makeup Artist
With The Heart of Gold, but I'm willing to bet that there are plenty of other
artists out there who feel the same way that I do, and would be more than happy to
spend a few minutes with you.
If all else fails, find yourself a way to Atlanta and I'll take care of you! ;>
Hope this helps and best of luck,
Gina
Hi there. I work for Chanel at Lord and Taylor. Every single counter
we have in the store, including men's and women's fragrances, works on
comission. Without that comission, we'd be making next to nothing. So
please remember, if you come and take an hour of my time, and don't buy
so much as a lipstick, this is making a dent in my weekly salary! LOL
Seriously, we don't ever try to get customers to buy things they don't
want, because returns come out of our comission (and if you have no
receipt, they divide it up and take it out of everyone's check!). So
it's not like we're ever going to push things on people, at least not in
my store. We want people to be thrilled with their
purchases...essentially, we are there to educate and demonstrate.
When I worked for Clinique at Dillard's, we were not on comission. We
made a higher hourly, supplemented by the cosmetic company. However, we
had astronomical sales goals to meet, and if we didn't make them, they
took our money away. As in, your hourly pay would be lowered until you
made your goals again.
When I worked at Merle Norman, we gave *tons* of free makeovers. People
did not realize that we were on *straight* comission there. Eventually,
we started charging $25 on Saturdays because we had so many teenagers
who wanted a free makeover before going out for the night, and also too
many people were living off our free samples. Of course, we realized
that samples made *most* people get hooked so they'd come back and buy
the high quality products. But some people really abused it.
Well, I hope this gave you good insight into how it works on our side!
I know Belks and Hechts are on comission, too. Something to consider.
Oh, and I have never gotten good service at our local MAC counter...when
I was planning on buying, even. They are not very knowledgeable, and
they acted like I was bothering them with my questions. I know for a
fact I wouldn't be able to get a free makeover from them. I don't get
that...why can't they at least tell me what is different about the new
Studiofix?
Rachel
Rachel Gilley wrote:
> that...why can't they at least tell me what is different about the new
> Studiofix?
There really is no such thing as a "new" StudioFix. There are new colors. The
original colors were the N and C series, and they are in the shiny compacts. When
they introduced all of the new colors, the W, NW, and NC series, they put them in
the matte compacts. These products are, as far as I am aware, the exact same
formulation, just in different packaging.
~Gina
This was the sort of thing I had in mind--just to try a new product, a
new technique, with some attention from someone. Since I can't buy
right now, I wasn't looking to hog huge amounts of anybody's time; just
to do something I don't normally do.
However, I didn't realize how many people worked on commission and that
this would be touchy, so I don't think I'll do it. I'll go to Sephora
and put eyeshadows on my hand, and be content with that. :)
Thanks for the replies.
Yes, i know you work at chanel, you've mentioned it many times... =)
I'm assuming this goes by store, as someone else said, MAC does not always work
on commission, as well as a few other makeup counters at Bloomingdales in NYC.
I understand the point you are making, that as a customer we should be aware of
the fact that you have sales goals to meet and would rather work with people
who are goign to spend money. I have also worked in retail, i know where
you're coming from. But i find it a little...sad/discouraging, whatever, that
you seem to be implying on this newsgroup that we should be more concerned with
the financial goals of the makeup-artists and not take up their time if we do
not plan on buying. I think the best way to find new makeup is to test out
diferent counters and to try different lines. and makeovers are one of the
best ways to do this. Not to sound harsh, but selling makeup is your Job, as
well as pleasing the customer. If giving "free" makeovers accomplishes this,
then thats whats required. All part of workign with retail, as you know.
--lodihi
There's nothing wrong with that! I was mainly pointing out how it is in
the biz for those who might not know. I had no idea before I was in
cosmetics, and I even worked in retail.
>
> However, I didn't realize how many people worked on commission and that
> this would be touchy, so I don't think I'll do it. I'll go to Sephora
> and put eyeshadows on my hand, and be content with that. :)
No no no...if you're looking to buy in the future, then the BA should be
content to educate you and demonstrate her knowledge, that is what she's
there for. I was more pointing out that we get tired of the people who
abuse it. But I have a great time showing stuff to people that don't
always buy, besides, I know they'll be back (insert evil laughter
here). :-)
>
> Thanks for the replies.
>
You're welcome!
Rachel
LOL! I know, I know, but not everyone here will know why I'm rattling
on if they're new or have never seen me before. heh
> I'm assuming this goes by store, as someone else said, MAC does not always work
> on commission, as well as a few other makeup counters at Bloomingdales in NYC.
> I understand the point you are making, that as a customer we should be aware of
> the fact that you have sales goals to meet and would rather work with people
> who are goign to spend money. I have also worked in retail, i know where
> you're coming from.
I'm glad you understand...how many people can make ends meet at about
$8/hr plus only 3% of your total sales? If I did not have a husband I'd
certainly not be doing this. I do it because I love working in
cosmetics.
But i find it a little...sad/discouraging, whatever, that
> you seem to be implying on this newsgroup that we should be more concerned with
> the financial goals of the makeup-artists and not take up their time if we do
> not plan on buying.
No, that's not what I'm implying at all. I spend a lot of time with
people that don't buy. It's about the service...I know that our Merle
Norman charges $50 here for full-service makeovers (which includes a
lipstick worth about $13), so not every company feels that the service
should be free. I think it should be free up to a point...and I believe
that most people, once they get to try something, will buy it if they
love it. So, I never worry about it too much, and I treat all customers
the same. It works to my favor in the end, anyway.
I think the best way to find new makeup is to test out
> diferent counters and to try different lines. and makeovers are one of the
> best ways to do this. Not to sound harsh, but selling makeup is your Job, as
> well as pleasing the customer. If giving "free" makeovers accomplishes this,
> then thats whats required. All part of workign with retail, as you know.
I think for trying specific things, a "mini" makeover is best. I mean,
if you're concentrating on eyes, it might take two minutes to try
something on you. But if you walk up, want your face cleansed, toned,
treated, moisturized, and then start a whole makeover from the bottom
up, that it is generally proper ettiquette to walk away with
something...after all, this takes about 30 minutes to an hour,
depending.
We do have a two purchase minimum for makeovers at our particular
counter. I don't necessarily agree with this, because our products are
so expensive. I think a small fee would be better (like $15 or so).
Rachel
>
> 1. As far as I know, most MAC counters don't work on commission. The only one in
> our region that does is the one in Nordstrom's. I am at Rich's, and I don't work
> on commission. This is one of the unique and refreshing things about MAC.
I tried to get hired on with them first. Boo-hoo, they only wanted
someone freelancing for events! I had to have something more steady.
But I *envy* those girls, getting to wear whatever the hell they want
(one here has a nose ring, the other has her eyebrow done, and I could
never get away with that). Plus I *adore* MAC products. I just think
some of the girls at the local counter are burned out...it's an
extremely hectic, high paced counter. Very stressful. I guess I
understand if they are not as helpful as they could be, they are
constantly surrounded on all sides.
>
> 2. You would probably do better to approach a counter looking for help with a
> certain feature. Asking for new techniques and colors for your eyes or lips will
> probably get a better response than asking for a "makeover" or a "facial." I say
> this because generally a full makeover will require a minimum purchase. An eye or
> lip demo, however, generally does not require any sort of purchase. For myself, I
> am much more responsive to a customer who has specific questions and knows what
> she would like to try than one who just walks up and says "do y'all do facials?"
> because even though I do not work on commission and could care less whether a
> customer makes a purchase or not, I know that the customer asking specific
> questions is genuinely more interested than one who wants to just have her makeup
> done because she is going out clubbing that night. So maybe if you have always
> wanted to learn how to do liquid liner, ask about that. Ask about how to make
> purple eyeshadow work for you. Ask about how to fill in your brows with powder
> and a brush. Ask about a gloss that would compliment the lip color you wear.
I highly agree with this mentality...if you're genuinely interested in
learning, we get excited! It's so much more fun (I've been having a
blast blowing people's minds with our new watercolor palette). But if
you walk up on a late Saturday night and say, "I'm going out tonight, do
ya'll do makeovers?", well, I will indeed probably not be as enthused,
but I certainly will provide my service, because it's my job.
>
> Finally, and I don't know how comfortable you would feel doing this, but it's
> worth a try- walk up and let the makeup artist know why you are there. Say, "I'm
> bummed/unemployed/having a bad day/whatever, and I would really just like to try
> out some new colors and/or get my makeup done. I don't necessarily have a lot of
> money to spend, but it would make me feel a lot better." I have done makeovers on
> women who told me this. I didn't care if they were spending money or not. It
> made me feel wonderful to brighten their day with just some keen eyeliner and
> lipgloss. Really, this is my favorite part of my job- being able to touch people
> and make them feel good. It may not be terribly easy to find The Makeup Artist
> With The Heart of Gold, but I'm willing to bet that there are plenty of other
> artists out there who feel the same way that I do, and would be more than happy to
> spend a few minutes with you.
That is why I love my job. One day at merle norman, a woman came to me
for a makeover. I asked no questions, since they were free. I had lots
of time to devote to it because it was dead that night...halfway through
the makeover, she told me that she'd been so distraught over the death
of her husband, that she'd not left her house in a year. She was out
that day, getting her hair done, buying all new clothes, and getting all
new makeup, because she was finally ready to get out and face the world
again! I talked to her for a long time, and it made me feel *SO* good
to be a part of her reformation! She had so much fun, playing with it
all. The other favorite makeovers of all time for me, were for this
sweet developmentally disabled girl whos parents brought her in and
bought her all merle norman makeup. She was in a wheelchair, so I came
around the counter (mn stores are set up funny), and really made her
feel special. Then, there are the scared drag queens who are afraid
they'll be discriminated against...we have so much *fun*...and those
dudes spend some money, too! ROFL
*sigh* As much as I bitch, deep down, I really love my job. :-) And I
don't mean to sound like a know it all, it's just that it sounds like
most of you are in more technical jobs and might not know how the world
o' retail can be.
Rachel
Wanna know something funny? We're not called Beauty Advisors at
Chanel...we're called Analystes. I have to laugh every time, because it
sounds so pretentious! Analyste. Analyste. Analyste. LOL
rachel
Ice Princess wrote:
>
> Something being recommended to me to help get out of my unemployed funk
> is to do things outside my normal routine. So in trying to come up with
> ideas on this, one thing that occured to me was to go to one of the
> high-end cosmetics counters and "play"--try products, get a
> mini-makeover, whatever.
>
> Suggestions?
Personally we used to go get make overs from the body shop. It was
fun, they were nice
and understanding, and i ended up leaving the store with more natural
looking makeup in darker
shades that anywere else......
Juniper - remembers one counter woman giving her loads of yellow and
*orange* makeup that was too
heavily put on, and didn't go with my skin tone
Here's one:
Depending on whether you like to see your girlfriends one-on-one or in
groups, invite however many over for a cheer-me-up makeover party.
Everyone could bring ALL their makeup and make each other up. Have a
swap of unwanted items at the end. And wait till you all have your
faces on before everyone starts drinking wine (BYOB) so that the event
doesn't end in tears and recrimination.
Your friends know you best, and sometimes they see sides of you that
you can't and that they would love to bring out. Sometimes it feels
good to indulge them. (; If only so that you can say later, "Yeah yeah,
dark eyes, nude lips, you tried me on that once, remember?"
Plus this way, you get to give a makeover yourself!
sk
Sent via Deja.com
http://www.deja.com/
This is one of my favourite ways of cheering myself up! My advice may not
be much help as I'm in the UK, and things may not work the same in the US,
but my .02 anyway...
Don't just go up and say "Can I have free stuff?"; It'll piss most of them
off. I found I got a really good response from most counters if I went
when the store was fairly quiet, and asked specific questions; "I want to
update my skin care regime, but my skin is very sensitive to some
products; What can you recommend?" or, in my case a few months ago, "I've
just dyed my hair from blonde to purple, and I need new make-up!". Some
counters will do targetted mini-make-overs; My local YSL does a lip one,
an eye one and a foundation one, among others. Again, if you book one
whent he store is quiet, you'll get a better response than if you try on a
Saturday afternoon!
Bear in mind that it's OK to ask for free samples as long as you don't go
overboard; My skin reacts oddly to some products (For example, much as I
love Chanel's skincare range, it stings quite badly when I put it on, so I
can't use it. *sigh* And it's so beautifully packaged too.... ), so I
don't feel bad about asking to try a new cleanser or whatever before I'd
even _think_ about buying it, even if I've just had a make-over in the
store; Sometimes it'll take a couple of applications before my skin gets
used to a product, or before I start reacting to it!
Similarly, I have no problem trying a make-up product in store, or even
getting a full make-over, and then walking away without buying anything.
Apologies to those who work as beauty consultants or whatever, but I like
to know how my make-up is going to look in different light, how well it
lasts, whether it's going to smudge, drift down my face, or disappear.
Last time I had a make-over in-store, at Christian Dior, the consultant
put some _gorgeous_ lipstick on me; A sort of pinky-browny-purple, with a
very shiny gloss over the top. It looked fabulous.... for about 10
minutes. And then it went all over everywhere except where I wanted it.
Which is probably my fault; I've never been good with lip gloss. but all
the same, I want my lipstick to work on _me_, and if it doesn't, I don't
want to spend a lot of money on it.
As for the best counters, well it depends. Chanel do samples of their
entire skin care range, beautifully packaged, and they do a cool little
computer-assisted diagnostic to tell you exactly which products you should
be using. Guerlain put my free skincare samples in a little blue gauze
pouch; Very chic and pamper-y. YSL have some lovely products, and they'll
often throw in a free sample of foundation or whatever along with the
skincare stuff. Plus, they have this really cool biological exfoliator
stuff, which is _weird, but I like it. Lancome often give away free
samples of mascara, and I have to say, it's very nice mascara, and the
little tiny tube is very convenient. Benefit have some lovely products,
are very happy to do make-overs (IME), and last time I was there, I was
oohing and aahing over their loose glitter dust eye shadow, so the nice
lady put a little scoop in a little pot for me as a freebie. Only a little
scoop, but it's lasting me really well, and I'm severely tempted to buy
some more when it runs out, as it's really nice! MAC have possibly the
best range of colours (again, IME), in that they do a lot more "weird"
colours of eyeshadows and blushers than most.
To be honest, though, I think it depends as much on the people behind the
counter as on the logo over it. Make friends with your local beauty
consultants! And if they're not being helpful and nice to you, turn around
and walk away, and find a different counter to go to!
Good luck, and enjoy!
H
This REALLY depends on where you go. I was just out shopping with a friend
who hated MAC, since she had been to 2 Manhattan locations (midtown and 7th
Ave) and they were extremely rude and completely unhelpful - despite the
fact that she walked in knowing exactly what she wanted; just wanted to get
her product, pay, and leave. I begged her to come to the Soho MAC with me; I
swore they would be nice and helpful.
The men who helped us were absolutely amazing. I went in not intending to
buy anything and walked out with lipstick and lipglass. My very, very picky
friend who hated almost everything we saw that day, walked out with 2
lipsticks and a lipliner.
We've been trying to figure out why some people get treated badly on the
regular by upscale stores and some don't. We haven't found much of a pattern
emerging, but I guess I'm the lucky one who gets treated well by every
(pricey) store I go into. ;)
Tiffany
Now you've given me visions of slightly slowed, surreal black and white
images of make-up consultants of various types, all in their various
lab coats, single gloves, etc. in some sort of modernist style dance
about a beach (a couple of them waving scarves in the air), voiced over
with a female voice stage whispering the word "analyste", followed at
the end, of course, by the new fragrance, Analyste.
---
Faintly Macabre, The Singular Pocketwop
"Love is only a dirty trick played on us
to achieve the continuation of the species."
-- W. Somerset Maughm
>As a makeup artist working at a cosmetics counter myself, I can tell you the
>following:
>
>If all else fails, find yourself a way to Atlanta and I'll take care of you! ;>
That's sad, sad, sad... I tried once to go to this exact MAC counter
in Atlanta. I know that I'm not young, not gorgeous and that I don't
speak perfectly English... but at least, I expected something else
than to be laugh at :^/
Ann d'Abiose
(I had to share it because it made me cry then)
>As a makeup artist working at a cosmetics counter myself, I can tell you the
>following:
>
>If all else fails, find yourself a way to Atlanta and I'll take care of you! ;>
That's sad, sad, sad... I tried once to go to this exact MAC counter
Me neither...i've never got good service from any MAC counter, and i've
been to several. I know they are busy and overworked but i was only
walking in to purchase some StudioFix. And i have this bizarre thing...
people at makeup counters will always ignore me and wait on the person
next to me who hasn't been there as long. I don't know why. Maybe i'm
not dressed well enough? Maybe its because i never wear makeup when i go
to a makeup counter?
And, on another note, i had a really obnoxious experience at a Chanel
counter over the Xmas break. I was there on a weekday in a mall store in
San Antonio (where i was visiting my boyfriend's parents) and there was
no one at the Chanel counter. I walked up stating specifically that i
wanted try the Vamp lipstick. I tried the Vamp and the Velvet Vamp. The
woman, who had nothing else to do, just stood there with her arms folded
staring at me - and i'm not kidding - like she expected me to try and
steal something [1]. Finally i asked to purchase the velvet vamp and she
says to me - almost accusatorily - "and what *ELSE* may i get for you?"
as if i had been wasting her time. I'd feel bad if i'd asked her to do a
makeover or something but she literally did absolutely nothing while i
was there. Eh, it was probably one bad counter rep spoiling the whole
thing for me, but i'm not anxious to go back to Chanel any time soon.
--Kyronfive
[1] Other than my nose piercing (which i guess is pretty unusual in San
Antonio, so maybe i should shut up) i was dressed completely normal.
I think with me, maybe it's because I have really perfect makeup and my
Chanel uniform on. I think they think I'm there to check out the
competition...but I really am a diehard MAC fan!
>
> And, on another note, i had a really obnoxious experience at a Chanel
> counter over the Xmas break. I was there on a weekday in a mall store in
> San Antonio (where i was visiting my boyfriend's parents) and there was
> no one at the Chanel counter. I walked up stating specifically that i
> wanted try the Vamp lipstick. I tried the Vamp and the Velvet Vamp. The
> woman, who had nothing else to do, just stood there with her arms folded
> staring at me - and i'm not kidding - like she expected me to try and
> steal something [1]. Finally i asked to purchase the velvet vamp and she
> says to me - almost accusatorily - "and what *ELSE* may i get for you?"
> as if i had been wasting her time. I'd feel bad if i'd asked her to do a
> makeover or something but she literally did absolutely nothing while i
> was there. Eh, it was probably one bad counter rep spoiling the whole
> thing for me, but i'm not anxious to go back to Chanel any time soon.
I'm so sorry!!!
Rachel
>That's sad, sad, sad... I tried once to go to this exact MAC counter
>in Atlanta. I know that I'm not young, not gorgeous and that I don't
>speak perfectly English... but at least, I expected something else
>than to be laugh at :^/
On every one of the rare occasions I've had some money to spend and
thought I'd buy some more expensive makeup, the women at the counter
have been rude, snotty and unhelpful, I guess because I don't look like
their ideal of someone who buys their makeup.
I don't even try any more; and on that mythical day when I have masses
of disposable income, I don't think any of the up-market cosmetic
companies are ever going to see a cent of my money.
Jodi
Dior get mine everytime.....
I sincerely wish my credit card would stay still where I left it rather than
jumping out at the nice lady behind the counter.
Saiira
Yeah, I find it goes both ways with the MAC Counter. The people have
sometimes been absolutely fantastic, and sometimes ignored me. When
they are great, I buy lots, and even make up my mind as to colors
quickly, etetc.
If I want to be talked to and shown products, I walk through the
makeup area, and see which counters people talk to me. They ask me
what I am looking for, and I say nothing in particular, that I am
browsing today, but looking for anything that might be new and
different. Generally one of the counters will have a nice person who
will give me a little tour of the new line, or whatever. It is fun,
and doesn't take very long, and sometimes I buy something. EIther
way, I do the shopping at the counter where the people approach me,
and make it clear I am just browsing.
I have, on occasion, purchased a product from a line I wouldn't have
looked at, just because the salesperson was nice, and had a good
product idea for my hair color, etc. That "oh, I can try soemthing
dramatic on you" feeling.
I have also found that wearing fancy eyeshadows, etc, is a good trick
when planning to shop for makeup- it tells the salesperson the type of
look I am interested in. If I go in without makeup, or with little
on, it wouldn't make visual sense that I was looking for drag queen
eyeshadows, for example.
It also makes the descriptions easy-
"I am looking for a lipstick like this one, but a bit redder."
"I am looking for a good white eyeshadow- the one I am wearing is
thin, or too matte"
"I like kohl eyeliners, but see how this one is a bit washed out?"
I find that I get into conversations about the products I am wearing,
and that helps the salesperson read the type of other things I might
want- very frequently, the salesperson will even suggest products by
other companies.
I have never had a makeover though, so I don't know about that...
--Yosa
--
Silks & Velvets -- http://www.yosa.com
Fantasy Gowns, Custom Made Corsets, Renaissance Gowns
Ebay Auctions: http://members.ebay.com/aboutme/yosa/
--auctions running now!--
> Something being recommended to me to help get out of my unemployed
funk
> is to do things outside my normal routine. So in trying to come up
with
> ideas on this, one thing that occured to me was to go to one of the
> high-end cosmetics counters and "play"--try products, get a
> mini-makeover, whatever.
I can't add anything useful to the issue of BAs (or 'analystes' - I just
*love* that, Rachel! :-) and commission, but I've always found staff at
Benefit counters to be extremely helpful, enthusiastic and full of fun
ideas.
This has held true for many different stores all over the place, so I
think in some way, their fun, kitsch image must play some part in
choosing their sales consultants. Compared to some of the very po-faced
older ladies at other counters, (just my general experience) they have
been much more open to trying gothy/cybery/cutie-kitsch looks and hey,
if nothing else, reading the names of their products always cheers *me*
up!
Ritchie
* H e y * H o * L e t ' s * G o ! *
Ann d'Abiose wrote:
> On Thu, 18 Jan 2001 01:15:49 -0500, Witchbebe <ginal...@hotmail.com>
> wrote:
>
> >As a makeup artist working at a cosmetics counter myself, I can tell you the
> >following:
> >
> >If all else fails, find yourself a way to Atlanta and I'll take care of you! ;>
>
> That's sad, sad, sad... I tried once to go to this exact MAC counter
> in Atlanta. I know that I'm not young, not gorgeous and that I don't
> speak perfectly English... but at least, I expected something else
> than to be laugh at
There are now 8 counters in Atlanta, so you should probably make a distinction when
you are criticizing one of them, especially when replying to a post that was simply
offering (what I thought was) very kind advice and help. It is doubtful that you
were at my exact location, because I work at a counter that is in an Atlanta suburb,
not the "exact MAC counter in Atlanta."
I am sorry that you had a bad experience at MAC, but please don't think that the
treatment you got one time is representative of what you will experience at every
counter.
~Gina
This is pretty simple. Usually it depends on what you look like and how you
dress...makes me so frustrated too. Sometimes i wont want to go into a store
because i'm "dressed-down" that day even though i'm perfectly capable of
spending money.
--lodihi
I concur here...
If I'm not giving off "rich vibes" that day I usually don't bother.
(For the record I'd like to state that there is no such thing as
said vibes; it's just something my superego invents when my
hair or makeup or outfit isn't as special as I feel it could be.)
I've learned tremendously from this thread!
And plan to visit Lancome and
MAC SoHo soon, armed with carefully
worded questions... and hopefully, some money.
Kar
"A clay pot sitting in the sun will always be a clay pot.
It has to go through the white heat of the furnace to
become porcelain."--Mildred Witte Stouven
>> >If all else fails, find yourself a way to Atlanta and I'll take care of you! ;>
>>
>> That's sad, sad, sad... I tried once to go to this exact MAC counter
>> in Atlanta. I know that I'm not young, not gorgeous and that I don't
>> speak perfectly English... but at least, I expected something else
>> than to be laugh at
>
>There are now 8 counters in Atlanta, so you should probably make a distinction when
>you are criticizing one of them, especially when replying to a post that was simply
>offering (what I thought was) very kind advice and help. It is doubtful that you
>were at my exact location, because I work at a counter that is in an Atlanta suburb,
>not the "exact MAC counter in Atlanta."
>
>I am sorry that you had a bad experience at MAC, but please don't think that the
>treatment you got one time is representative of what you will experience at every
>counter.
I'm sorry that you took it personal... yes, I assumed that you were
talking about the principal MAC and I was wrong sorry _but_ I never
criticized MAC... I just mentioned that it was sad that they laugh at
me, that I expected something else than to be laugh at... no name, no
location (except that it was in Atlanta), no date, no bad comments was
mention in my post, I really don't know why you took it this way.
Ann d'Abiose
Uh...I think you took that waaaaaaaaay too personally. Ann wasn't
attacking you. She was just saying what happened to her.
Trust me, there's no WAY that was aimed at you. Ann doesn't have a mean
bone in her body.
~Daednu
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~ nobody, not even the rain, has such small hands -e.e. cummings ~
~ They are love's last gifts; bring flowers, pale flowers. ~
~ http://www.velvet.net/~daednu/ ~
~ Nothing says "I love you" like a meat bouquet ~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>Ice Princess wrote:
>>
>> Something being recommended to me to help get out of my unemployed funk
>> is to do things outside my normal routine. So in trying to come up with
>> ideas on this, one thing that occured to me was to go to one of the
>> high-end cosmetics counters and "play"--try products, get a
>> mini-makeover, whatever.
>>
> > Suggestions?
> Personally we used to go get make overs from the body shop. It was
>fun, they were nice
> and understanding, and i ended up leaving the store with more natural
>looking makeup in darker
>shades that anywere else......
Ditto to this. My best friend and I went to The Body Shop for
makeovers before her wedding (not to wear *to* the wedding, just to
get makeup ideas for the wedding coming up). They were very nice and
friendly.
I've also had a lot of good experiences at Clinique.
kalipriestess
"I'm Bill and I like tight panties!"
>Uh...I think you took that waaaaaaaaay too personally. Ann wasn't
>attacking you. She was just saying what happened to her.
>Trust me, there's no WAY that was aimed at you. Ann doesn't have a mean
>bone in her body.
Ohhh, but she knows it now :^>
We both took it a bit personally and see... after a couple of nice
email, I will take an appointment with Witchbebe at her MAC counter
(not the one who made me cry at all ;^) to receive friendly advices...
weee!!!
Ann d'Abiose
Oddly enough, I've often got extremely good treatment while dressed in
scruffy leather jeans and a sweatshirt, with little or no make-up. I don't
look rich at all, so I don't know why it should be that they tend to be
nice to me! In fact, I've really only gotten bad treatment at a make-up
counter once, and I think the lady was just having an off-day, 'cos
another counter was fine with me a few minutes later, and I've since gone
back to the same counter and been treated fine!
H
> << We've been trying to figure out why some people get treated badly on the
> regular by upscale stores and some don't. >>
>
>
> This is pretty simple. Usually it depends on what you look like and how you
> dress...makes me so frustrated too. Sometimes i wont want to go into a store
> because i'm "dressed-down" that day even though i'm perfectly capable of
> spending money.
Eh, but I haven't found that to be true.
I've walked into many, many stores with ripped jeans, a faded tee-shirt
(that shows the LARGE tattoos on both arms), smudged lipstick, hair
absolutely jacked-up - and people couldn't be more accomodating. And I don't
mean that it's limited to, "Look at me, I walked into Bloomingdale's and
look fucked up", or even places like MAC. I've walked into Gucci, Helmut
Lang, Prada, Barney's, etc etc. looking like undisputed shit, and have never
been treated badly.
Our best idea on why that would be is because if someone looks THAT bad, but
still has the balls to walk into such high-end showrooms, they must be there
for a reason. ;)
Tiffany
the people in Claire's will look at me like a thief, but not at Armani...?
Wow... the MAC counter I go to in Burdine's, the people are LOVELY. There are 2
goth girls, a gorgeous black woman with amazing hair who is the sweetest
person, and a lovely gay man, who is very knowledgeable. They are really
friendly, they showed me all of these different ways to put on my eye paint and
gave me some RuPaul postcards and samples. They were great, I go there quite
often, I recommend them to anyone.
>The
>woman, who had nothing else to do, just stood there with her arms folded
>staring at me - and i'm not kidding - like she expected me to try and
>steal something
That has happened to me at three Chanel counter, Lancome as well. I guess it
all depends on where you go. I honestly hate the snobbery of some people. I
just remember that they are the ones behind the counter and the help, though.
:)
J. Fairy - Just Jen!
"If I married a transsexual, a man that was once a woman, would I be a
lesbian?" -
unknown
*rolling on the floor laughing*
(sorry about the one liner, but what more could be added to such a work
of art???)
speechlessly,
~paradox
>Eh, but I haven't found that to be true.
>I've walked into many, many stores with ripped jeans, a faded tee-shirt
>(that shows the LARGE tattoos on both arms), smudged lipstick, hair
>absolutely jacked-up - and people couldn't be more accomodating. And I don't
>mean that it's limited to, "Look at me, I walked into Bloomingdale's and
>look fucked up", or even places like MAC. I've walked into Gucci, Helmut
>Lang, Prada, Barney's, etc etc. looking like undisputed shit, and have never
>been treated badly.
>Our best idea on why that would be is because if someone looks THAT bad, but
>still has the balls to walk into such high-end showrooms, they must be there
>for a reason. ;)
Or maybe they think you're a rock star. :)
Since I never wear foundation (too many pimples and scared of clogging up
pores) I have no knowledge of it. I went into Dillard's the other day and
the nice Clinique lady showed me a $16.50 one that is supposed to be
wonderful. I didn't buy it because I didn't have a need for one. Today at
Herberger's I got a free sample of some Lancome' stuff. I applied for a job
at a bank and now might need foundation. I have found that many counters
always give away samples. Of course, I did tell them that I am new at the
foundation thing and that may make it even more likely for them to think I
wil buy stuff. Just a thought.
Ari
>Oddly enough, I've often got extremely good treatment while dressed in
>scruffy leather jeans and a sweatshirt, with little or no make-up. I >don't
>look rich at all, so I don't know why it should be that they tend to be
>nice to me!
Actually I've received great treatment at the malls
in the suburbs[1] dressed way down, with no makeup
other than lippie... specifically, Lancome and Clinique.
I imagine it's just more of a 'tude thing
than an actual appearance issue with me.
I have enough low self esteem as it is; and
I don't exactly want to kiss bottoms just to get some
GAF eyeshadow.
>In fact, I've really only gotten bad treatment at a make-up
>counter once, and I think the lady was just having an off-day, 'cos
>another counter was fine with me a few minutes later, and I've since >gone
back to the same counter and been treated fine!
Good for you! :) I'd probably never have gone back.
Kar
[1] NJ. If there exist any super friendly BAs in NYC,
please... tell me where they are!? :)
"The art of being wise is the art of knowing
what to overlook."- Wm. James
I find it depends on the location more than how I'm dressed. I normally wash
my face before shopping for makeup, and go in bare skinned. On the rare
occasions that I DO go in with makeup on, it's normally after a long day at
work, so I look smeared and rumpled.
Downtown and north of the city (Seattle), I've never had a problem. In
Bellevue, where I work, I've gone into stores intending to buy some sort of
cosmetic, only to find myself walking out in frustration. The Bellevue
Sephora is especially bad. I suspect that my lack of a tanning bed glow is a
large part of the problem.
-LolaLu
LOL, I get so sick of being asked if I'm interesting in bronzers, or tinted
creams, or whatever.
Do I look like the sort of person who's interested in wearing bronzers?
No!
I've always detested going to the main MAC counter here, mainly because the
salespeople *never* leave you alone, and I hate being given the evil eye
when I'm browsing in stores.
--
you are not immune
:::spy:::
>Benefit have some lovely products, are very happy to do make-overs (IME),
>and last time I was there, I was oohing and aahing over their loose
>glitter dust eye shadow, so the nice lady put a little scoop in a little
>pot for me as a freebie.
Where have you seen a BeneFit counter? I'm starting to see the items in
Boots now, but because of the cost I do prefer to try before I buy, so
it would be a wonderful thing if one was around here. :>
--
=Narnia= "Give me life, give me pain,
http://www.velvet.net/ give me myself again" - Tori Amos
Please do not send me spam, msword/non-text files, or chain letters
unless I ask for them or have given prior permission.
>Me neither...i've never got good service from any MAC counter, and i've
>been to several.
I've been to two so far, one somewhere in or near Seattle (or was it
Tacoma?) and one in Burlington, MA. I will soon be visiting a third,
hopefully this weekend, which is on Princes St. in Glasgow and I'll post a
review then.
The one in Seattle had extremely excellent service, quite possibly the
best I've ever had from a makeup counter. Even though they were quite
busy as it was a Saturday in March, the beauty consultant was happy to do
a makeover for me so I could get some ideas for my friend's wedding two
days later. She also put a bit of all the makeup she used and the colour
names on a little face chart thing.
The one in the Burlington didn't have excellent service or bad
service. It was okay, but the people working there didn't seem to want to
interact with customers; I can somewhat understand this, as it was the
beginning of the Christmas rush, but I felt as if they didn't want my
money and so I left.
There's one in Rackhams in Leicester. If you have a Rackhams store
locally, it's worth trying there, but I think they also have a web site,
which has a store guide for the UK. I can't find the URL at the moment
though; Can anyone help?
H
Im thinking of doing this too..I have no lipstick that "works" for me
colorwise. I am going to be in London in feb, so where is the best
place to go to find a good lipstick (a place where they will help me
find something that looks good on ME, not just somehting that is
popular..)
thanks!
Tidey
*nerf*
> This is one of my favourite ways of cheering myself up! My advice may
not
> be much help as I'm in the UK, and things may not work the same in
the US,
> but my .02 anyway...
>
> Don't just go up and say "Can I have free stuff?"; It'll piss most of
them
> off. I found I got a really good response from most counters if I went
> when the store was fairly quiet, and asked specific questions; "I
want to
> update my skin care regime, but my skin is very sensitive to some
> products; What can you recommend?" or, in my case a few months
ago, "I've
> just dyed my hair from blonde to purple, and I need new make-up!".
Some
> counters will do targetted mini-make-overs; My local YSL does a lip
one,
> an eye one and a foundation one, among others. Again, if you book one
> whent he store is quiet, you'll get a better response than if you try
on a
> Saturday afternoon!
> Bear in mind that it's OK to ask for free samples as long as you
don't go
> overboard; My skin reacts oddly to some products (For example, much
as I
> love Chanel's skincare range, it stings quite badly when I put it on,
so I
> can't use it. *sigh* And it's so beautifully packaged too.... ), so I
> don't feel bad about asking to try a new cleanser or whatever before
I'd
> even _think_ about buying it, even if I've just had a make-over in the
> store; Sometimes it'll take a couple of applications before my skin
gets
> used to a product, or before I start reacting to it!
>
> Similarly, I have no problem trying a make-up product in store, or
even
> getting a full make-over, and then walking away without buying
anything.
> Apologies to those who work as beauty consultants or whatever, but I
like
> to know how my make-up is going to look in different light, how well
it
> lasts, whether it's going to smudge, drift down my face, or disappear.
> Last time I had a make-over in-store, at Christian Dior, the
consultant
> put some _gorgeous_ lipstick on me; A sort of pinky-browny-purple,
with a
> very shiny gloss over the top. It looked fabulous.... for about 10
> minutes. And then it went all over everywhere except where I wanted
it.
> Which is probably my fault; I've never been good with lip gloss. but
all
> the same, I want my lipstick to work on _me_, and if it doesn't, I
don't
> want to spend a lot of money on it.
>
> As for the best counters, well it depends. Chanel do samples of their
> entire skin care range, beautifully packaged, and they do a cool
little
> computer-assisted diagnostic to tell you exactly which products you
should
> be using. Guerlain put my free skincare samples in a little blue gauze
> pouch; Very chic and pamper-y. YSL have some lovely products, and
they'll
> often throw in a free sample of foundation or whatever along with the
> skincare stuff. Plus, they have this really cool biological exfoliator
> stuff, which is _weird, but I like it. Lancome often give away free
> samples of mascara, and I have to say, it's very nice mascara, and the
> little tiny tube is very convenient. Benefit have some lovely
products,
> are very happy to do make-overs (IME), and last time I was there, I
was
> oohing and aahing over their loose glitter dust eye shadow, so the
nice
> lady put a little scoop in a little pot for me as a freebie. Only a
little
> scoop, but it's lasting me really well, and I'm severely tempted to
buy
> some more when it runs out, as it's really nice! MAC have possibly the
> best range of colours (again, IME), in that they do a lot more "weird"
> colours of eyeshadows and blushers than most.
> To be honest, though, I think it depends as much on the people behind
the
> counter as on the logo over it. Make friends with your local beauty
> consultants! And if they're not being helpful and nice to you, turn
around
> and walk away, and find a different counter to go to!
>
> Good luck, and enjoy!
>
> H
>
>
Sent via Deja.com
http://www.deja.com/
>Hey
>
>Im thinking of doing this too..I have no lipstick that "works" for me
>colorwise. I am going to be in London in feb, so where is the best
>place to go to find a good lipstick (a place where they will help me
>find something that looks good on ME, not just somehting that is
>popular..)
Probably one of the MAC counters. There's one in Harvey Nichols in
Knightsbridge, one in Selfridges on Oxford Street and also the MAC shop
itself behind Carnaby Street. MAC have more lipsticks than you could shake
a stick at, and I've never had that shitty "Can I help you modom?"
treatment at a MAC counter - they're usually very happy to help out.
--
"A kiss on the hand may be quite continental, man... but tactical
thermonuclear weaponry is a guy's best friend!" - DR & Quinch
http://www.quinnster.co.uk
In Toronto I recently had my very first "bad MAC" experience, and a
friend I was with was pretty horrified. After all, in her words, I
keep that cosmetic company afloat :P
-Sister Des
>>Oddly enough, I've often got extremely good treatment while dressed in
>>scruffy leather jeans and a sweatshirt, with little or no make-up. I >don't
>>look rich at all, so I don't know why it should be that they tend to be
>>nice to me!
> Actually I've received great treatment at the malls
> in the suburbs[1] dressed way down, with no makeup
Suburban counters tend to be less attitude laden, though they also tend
to suck more at having a clue about doing makeup for women of color.
Grr.
j
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