Looking for email addr for KFC complaints

[Larry W. Virden]

This pm I was out buying supper for the boys and I. As is increasingly
common, they couldn't agree on one place, so I was making the grand
tour thru several fast food places. At KFC, they took my order, charged
me, gave me my chain, and then casually, as the food was being bagged,
mentioned that they were out of toys for the kid's meals .

They shouldn't have had toys advertised, in a 5 ft tall exhibit,
if they didn't have them!

Anyone know of a phone number or email addr where I can complain?
--
Larry W. Virden INET: lvi...@cas.org
<URL:http://www.teraform.com/%7Elvirden/> <*> O- "We are all Kosh."
Unless explicitly stated to the contrary, nothing in this posting should
be construed as representing my employer's opinions.

[Jack]

lw...@cas.org (Larry W. Virden) eschewed:

> This pm I was out buying supper for the boys and I. At KFC, they took my

> order, charged me, gave me my chain, and then casually, as the food was
> being bagged, mentioned that they were out of toys for the kid's meals.

This kind of thing happens, even at the best places.

> They shouldn't have had toys advertised, in a 5 ft tall exhibit,
> if they didn't have them!

They made a mistake. I can understand your boys disappointment, but like I said, things happen.

> Anyone know of a phone number or email addr where I can complain?

Why? Did you call the manager the next day? That's what the KFC corporate offices would ask you. It's amazing just what a manager will do to appease an upset customer. Be polite, but make sure your make him or her understand how the whole thing put a damper on your evening. I'll betcha you'll come out WAY ahead. Try it. It's called com-mu-ni-ca-tion. It works wonders!