The Dairy Queen Rip-Off
Just Visiting
consistent in their portion size. Today was a different story because
they were only HALF what we've been getting the other times! Of
course, it depends on who makes them each time. This is why these fast
food places need machines that will portion out their food correctly
so it will stay consistent. Otherwise, you can be a victim of skimpy
portions. The next time you've been ripped off at fast food, just know
that others share your frustration.
larry
Unless it was the manager serving you, managers appreciate
customers that take the time to tell them there was a
problem. It's not only the loss of that customer, but the
ten others he will tell about his poor experience.
If you run into a manager that doesn't care, call or drop a
note to the franchisor about your experience. Some training
might be in order.
Most national chains have measuring devices to assure the
servings are consistent. A lazy manager will let his help
skip the simple step periodically of popping a cone or cup
on the scale. I know our local DQ has a scale and chart
next to the softserve machines. And it is used, especially
the first weeks when the new batch of HS kids take on their
new summer job. The family owned franchise is putting the
fourth generation thru college.
If it a place you like, at least let them know there is a
problem.
Just Visiting
wrote:
>In article <nvg835h1u7iad5vno...@4ax.com>,
>What did the store's manager say when you complained about this
>situation?
We went through drive thru and ate them at home so we didn't complain.
We'll go back again but if it's the same way, we'll definitely
complain.
Just Visiting
Thank you for your comment. We'll go back again and if it's the same
way, we'll say something to the manager or contact DQ on their
website.
Norman Paperman
"Just Visiting" <nospam-...@sbcglobal.net> wrote in message
news:nvg835h1u7iad5vno...@4ax.com...
But the real question is...........
DID THEY HAVE ANY DR. PEPPER?????
Go suck a goat, you TROLL baby
Michael Black
> In article <nvg835h1u7iad5vno...@4ax.com>,
> Just Visiting <nospam-...@sbcglobal.net> wrote:
>
> What did the store's manager say when you complained about this
> situation?
>
Isn't he the one who just drops by to complain about this sort of
thing here?
Michael
JERRY
"Shawn Hirn" <sr...@comcast.net> wrote in message
news:srhi-5004C3.0...@adsl-99-136-209-74.dsl.tpkaks.sbcglobal.net.
..
> situation?
Exactly, that's what I would have done. There would have been Hell to pay.
Jack Bauer
> Lately, we've been ordering banana splits at DQ which have been
> consistent in their portion size. Today was a different story because
> they were only HALF what we've been getting the other times! Of
> course, it depends on who makes them each time.
Maybe their last order of bananas were on the small side, and they
directed to keep it all proportional.
John Mayson
> In article <gpp835td0ebsgo0ct...@4ax.com>, Just Visiting
> <nospam-...@sbcglobal.net> wrote:
>
>> We went through drive thru and ate them at home so we didn't complain.
>
> Whenever I go through the drive-thru at KFC I've gotten into the habit of
> checking my order before I drive off just to see if they didn't screw up
> and get the order wrong. I've been burned by them too many times.
We have a place here called Taco Cabana. I went inside, but the order was
to go. It took about 10 minutes to get my order together (I want to say
it seemed like half-an-hour, but it was probably 10 minutes). I'm still
kicking myself because the bag felt too light, but given how long I had
been waiting I just left. They didn't give me half my order.
I went back and told the woman behind the register. She got her manager
who questioned me about everything. "I didn't get this." "Are you SURE?"
"Yes, I'm positive. And I didn't get that." "Oh really, you didn't get
THAT either?" (with a hint of sarcasm).
No apologies. I went to their website and complained. It's been about
two weeks and I haven't heard back. Oh well, their food wasn't that good
to begin with, I won't miss them.
John
--
John Mayson <jo...@mayson.us>
Austin, Texas, USA
John Mayson
> You have never complained to a manager about anything. You come
> here and complain, and when asked why you didn't bring it to their
> attention, you said you didn't have time.
You would think with the economy being in the shape it's in that employees
and businesses would be bending over backwards. Or in the very least
pretending they actually care. I could rattle off a list of businesses
I've dealt with for many, many years whose quality and customer service
has absolutely cratered in the past year.
But it's not all negative. I have found that my local Lowe's and Walmart
have greatly improved their customer service of late.
Rod Speed
> Sqwertz wrote
>> You have never complained to a manager about anything. You come here and complain, and when asked why you didn't
>> bring it to their attention, you said you didn't have time.
> You would think with the economy being in the shape it's in that
> employees and businesses would be bending over backwards.
Then there's the real world which is a tad more complicated than that.
> Or in the very least pretending they actually care. I could rattle off a list of businesses I've dealt with for many,
> many years whose quality and customer service has absolutely cratered in the past year.
Mindlessly silly on that last.
> But it's not all negative. I have found that my local Lowe's and
> Walmart have greatly improved their customer service of late.
Bet its nothing like greatly and that you're just another mindless whiner.
DK
Did they have your Dr. Pepper, bitch?
-dk
DK
You live for complaining. Go for it.
-dk
DK
It HAS to be a woman.
-dk
krw
wrote:
I've found that service in big box stores to be an individual store or
regional thing. When we lived in VT the HomeDespot had excellent
service, with the people *very* knowledgeable. The Walmart was the
pits so I rarely shopped there.
In NE Ohio the situation reversed. The Walmarts were great, the BORGs
was dirty and had the most surly staff I've ever seen. Lowes stores
(didn't have them at the time in VT) had a nicer staff, though not
very knowledgeable, and far cleaner. There were five of each store
(Walmart, HomeDespot, and Lowes) in the immediate Akron area - all the
same sort of staff.
Here in Alabama all three have excellent service, though the BORG's
staff isn't quite as knowledgeable as it was in VT.
I really think it comes down to the labor pool available AND the local
and regional management.
The Real Bev
> On Sun, 14 Jun 2009 16:02:53 -0500, John Mayson <jo...@mayson.us>
> wrote:
>
>>On Sun, 14 Jun 2009, Sqwertz wrote:
>>
>>> You have never complained to a manager about anything. You come
>>> here and complain, and when asked why you didn't bring it to their
>>> attention, you said you didn't have time.
>>
>>You would think with the economy being in the shape it's in that employees
>>and businesses would be bending over backwards. Or in the very least
>>pretending they actually care. I could rattle off a list of businesses
>>I've dealt with for many, many years whose quality and customer service
>>has absolutely cratered in the past year.
>
>>But it's not all negative. I have found that my local Lowe's and Walmart
>>have greatly improved their customer service of late.
>
> I've found that service in big box stores to be an individual store or
> regional thing. When we lived in VT the HomeDespot had excellent
> service, with the people *very* knowledgeable. The Walmart was the
> pits so I rarely shopped there.
>
> In NE Ohio the situation reversed. The Walmarts were great, the BORGs
> was dirty and had the most surly staff I've ever seen. Lowes stores
> (didn't have them at the time in VT) had a nicer staff, though not
> very knowledgeable, and far cleaner. There were five of each store
> (Walmart, HomeDespot, and Lowes) in the immediate Akron area - all the
> same sort of staff.
I don't see how you had any contact with the Walmart staff. You find your
stuff, you use the self checkout, you go to your car. Granted, their sensors
need several passes sometimes, but even so you're ahead of the game if the
store is crowded.
When I've asked the Walmart people the location of the item I wanted they were
right more often than wrong. What more do you want?
--
Ch rs,
B v
=======================================
My f ck ng k yb rd h s l st ts v w ls.
krw
The VT WallyWorld was like that, though sporting goods was alright
(cheap plinking ammo, too). The Ohio stores were very good. Here
it's hard to find anyone in sporting goods but other than that the
stores and staff have been fine when I've needed them.
>When I've asked the Walmart people the location of the item I wanted they were
>right more often than wrong. What more do you want?
Depends on what you're buying. A competent cashier is a start.
John Mayson
> On Sun, 14 Jun 2009 15:58:50 -0500, John Mayson wrote:
>
>> No apologies. I went to their website and complained. It's been about
>> two weeks and I haven't heard back. Oh well, their food wasn't that good
>> to begin with, I won't miss them.
>
> I think Taco Cabana has some of the better food in town (Yes,
> Austin). It's the only fast food place I go to regularly (once
> every 2 weeks or so). I usually get one of the fajita salads.
> Either the one at Ben White near Manchaca, or the one near Manchaca
> near Slaughter. It's always hot, fresh, and tasty but service can
> be slow when they're busy. And I love the condiment/salsa bar.
The one near me in NW Austin has gone downhill considerably. The
restaurant is dirty, the food isn't as good, and the staff just seems to
stand around looking at one another while the orders back up.
JK Jones
> Rod Speed wrote
> Ah yes, and you're another mindless addition to my troll list.
Fat lot of good that will ever do you.
JERRY
"Sqwertz" <swe...@cluemail.composted> wrote in message
news:6ga4admo...@sqwertz.com...
> On Sun, 14 Jun 2009 02:32:47 -0500, JERRY wrote:
> Did you ever write Taco Bell about the lack of green onions? No.
I called them multiple time's.
> Did you ever write Subway about their "unprofessionalism" No.
I called the manager.
> Or about the constant incorrect items in your orders? No.
I have on occaision.
> NO. You jump on Usenet and whine about it here, begging for
> sympathy just like the pathetic OP, as if we have the power to fix
> it for you (we don't). You're two are just attention whores.
>
> -sw
Uh, you do the exact same thing Steve, complain about nothing here because
you have nothing better to do.
Mike
"JERRY" <jerr...@hotmail.com> wrote in message
news:1fKdnbVzE8i-OqXX...@supernews.com...
Jerry you 2 faced hypocrite , How did your demands at the store go?
Did they Fire you yet or are you giving blow jobs now?
D K
<crickets>