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Windows 7 + Quicken 2010 + Wachovia Bank

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Yacht Captain

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Nov 16, 2009, 7:46:34 PM11/16/09
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Has anyone used Q2010 with Windows 7 and Quicken bill pay through
Wachovia bank? Wachovia says that they "don't yet support" Q2010.
Some post say that they can download transactions, but cannot use bill
pay with Q2010.

Anyone using Q2010 with Wachovia? Many Thanks!

Jeff

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Nov 18, 2009, 11:14:03 AM11/18/09
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I wasted a lot of time during the past couple of weeks trying to
setup online bill pay through Quicken 2010. I just called customer
service and found that Wachovia does not yet support bill pay through
Quicken 2010. Why don't the online bill pay help pages say that? It
would
have saved me a lot of time. Downloading transactions works fine. The
error message that I got from Quicken 2010 when I tried to set up bill
pay at Wachovia was misleading. It said there was a temporary problem
(which was not my fault) with the bank's website. It said try again
later.
Yah, much later!

R. C. White

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Nov 18, 2009, 5:09:22 PM11/18/09
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Hi, Jeff.

That's the same "not your fault" message I've been getting for a couple of
weeks from Q2010 Deluxe when I try to set up ("Activate Downloads") my
account with Broadway Bank in San Antonio. Often the error is reported as
OL-221-A or OL 221-8. The Release Notes for Release R 3 say that one of the
fixes in it is to cure the OL-221 problem. Several voice calls to the bank
have got me the promise that the bank knows about the problem, knows the
problem is on the bank's end, is working on it, and that it will be fixed in
days, not months.

We'll see.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
r...@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)

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