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Bank of America Credit Card Transaction Update

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Mike Trainor

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May 7, 2013, 9:37:22 AM5/7/13
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I am running Quicken 2010 and when I try to download credit card
transaction (any of the cards). The message I get is

Quicken is currently unable to verify the financial institution
information for this download. Please try again later.


I have tried it a few times, but it does not work. BofA people
say what one can expect -- upgrade Quicken. However, I am
still able to download chequeing and savings account transactions.

I always directly download from the bank site. I go to the
account and ask for the transactions to to downloaded
to "Quicken 2010 or above". Quicklauncher launches Quciken
and the transaction come down. This no longer works.
After Quicken opens, I get the error message.

Updating *from* Quicken also does not work. I open
Quicken and hit update -- and nothing happens.

Any ideas, other than upgrading?

thanks
mt

John Pollard

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May 7, 2013, 12:23:37 PM5/7/13
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"Mike Trainor" wrote
---------------------------------------------------------------------

Upgrading is the only way. Q2010 has been sunsetted.

dbro...@comcast.net

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May 7, 2013, 12:51:49 PM5/7/13
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On Tuesday, May 7, 2013 11:23:37 AM UTC-5, John Pollard wrote:
> Upgrading is the only way. Q2010 has been sunsetted.

I concur with John that you'll need to upgrade.

HOWEVER, it is not necessary to upgrade to 2013 that you buy from Intuit.

Buy 2012 from Amazon/eBay/etc. You'll have 2 years until you need to upgrade again and you'll get a MUCH better price than buying 2013.

I've been following this practice for several (maybe, 6) years now.

Dan

Mike Trainor

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May 7, 2013, 6:16:27 PM5/7/13
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Thanks. But, poking around, I notice one interesting thing.
The account does not exist in the drop down list in the
"One Step Update" item on the "Update" button.
Why would it suddenly disappear? Worked fine till a
month ago.

Am not sure that this is the problem. If Quicken is
trying to check the information, sure, it does not
exist! How can one get it back on the list.

One other fact. If I try to update using WebLink,
a window pops up that shows all the other accounts,
but this particular credit card account is not there.
And, if I go to the Overview of the the account and
click on "Change Online Services" is says that it is a
Manual Account. But, if I try to Activiate One Step
Update, it asks for all the old information (all present,
like account number, password, etc.) and a nickname
for the account. I cannot use the current name as
"it is already taken". So, it knows and doesn't know
about the account.

How I change the Online Service for this account?

thanks
mt

John Pollard

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May 8, 2013, 9:29:07 AM5/8/13
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"Mike Trainor" wrote

How I change the Online Service for this account?
-------------------------------------------------------------

Upgrade.

ps56k

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May 8, 2013, 5:17:26 PM5/8/13
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The usual calendar for Quicken -
is every THREE years, the One Step Update and other Online functions
are basically disabled... as of April 30th -
 
You should have received and seen a Quicken splash screen indicating this.
 
..
 
 

Mike Trainor

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May 9, 2013, 7:03:10 AM5/9/13
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On Wed, 8 May 2013 16:17:26 -0500, "ps56k"
<pschuman_...@interserv.com> wrote:

>http://quicken.intuit.com/support/help/quicken-discontinuation-policy/GEN82218.html

Thanks. If I saw it, I did not read it! They pester you with constant
garbage for this or that, that I gave up reading things. As it is, it
is the slowest application to load and one has to click through
various "No"s, "Later"s and "Never"s every time one opens
Quicken.

Have to make a call .... in the end, the only number I ever use is
the yearly charitable contributions that I need to stuff into Sch A.
May be a good occasion to break the Quicken habit .....

Thanks again.

mt

JohnSmith

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May 10, 2013, 4:29:37 PM5/10/13
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said

> On Tuesday, May 7, 2013 11:23:37 AM UTC-5, John Pollard wrote:
>> Upgrading is the only way. Q2010 has been sunsetted.

> Buy 2012 from Amazon/eBay/etc. You'll have 2 years until you need to
> upgrade again and you'll get a MUCH better price than buying 2013.
>
> I've been following this practice for several (maybe, 6) years now.

Me too - great advice
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