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QuickBooksDB19 times out at startup

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Todd

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Jan 1, 2010, 1:34:43 PM1/1/10
to
Hi All,

When computer boots up, QuickBooksDB19 is suppose to
start as a service. Instead it times out.

A timeout was reached (30000 milliseconds) while
waiting for the QBCFMonitorService service to
connect.

Therefore, the first user get hit with a UAC prompt to
start the turkey. If the user has Windows Administrator
rights, the UAC will allow it to start. Otherwise,
the user has to go find an Admin to login, start QB (at
this point QuickBooksDB19 finally shows as started in
services.msc), stop QB, and log back out before the
regular user can log back in and run QB. What a pin
in the neck!

Anyone know how to force QuickBooksDB19 to start
and succeed as a service at boot up?

-T

Jay-T

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Jan 2, 2010, 7:53:19 AM1/2/10
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This is just a shot in the dark, but I think it may be an issue with
whatever firewall programs you have running. I recently did a Google search
for "QBCFMonitorService.exe" to find out what is is used for and some of the
hits were Intuit info about fixing firewall issues to allow that and other
QuickBooks files to run without being blocked.

"Todd" <to...@invalid.com> wrote in message
news:hhlf8a$6lg$1...@speranza.aioe.org...

Todd

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Jan 2, 2010, 6:39:01 PM1/2/10
to
> "Todd" <to...@invalid.com> wrote in message
> news:hhlf8a$6lg$1...@speranza.aioe.org...
>> Hi All,
>>
>> When computer boots up, QuickBooksDB19 is suppose to
>> start as a service. Instead it times out.
>>
>> A timeout was reached (30000 milliseconds) while
>> waiting for the QBCFMonitorService service to
>> connect.
>>
>> Therefore, the first user get hit with a UAC prompt to
>> start the turkey. If the user has Windows Administrator
>> rights, the UAC will allow it to start. Otherwise,
>> the user has to go find an Admin to login, start QB (at
>> this point QuickBooksDB19 finally shows as started in
>> services.msc), stop QB, and log back out before the
>> regular user can log back in and run QB. What a pin
>> in the neck!
>>
>> Anyone know how to force QuickBooksDB19 to start
>> and succeed as a service at boot up?
>>
>> -T
>

On 01/02/2010 04:53 AM, Jay-T wrote:
> This is just a shot in the dark, but I think it may be an issue with
> whatever firewall programs you have running. I recently did a Google
> search for "QBCFMonitorService.exe" to find out what is is used for and
> some of the hits were Intuit info about fixing firewall issues to allow
> that and other QuickBooks files to run without being blocked.
>

Thank you for looking that up. I can manually start and stop both
these services without problem (I am a Domain Administrator), so
I do not think the firewall is the issue: just Windows rights.

What I have done is to set both QuickBooksDB19 and QBCFMonitorService
to continually restart in the "recovery" tab of their services
properties. I will see if that helps.

-T

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