eMail invoices without admin privileges
Todd
In QB 2009 Enterprise Edition, I am not able to eMail
invoices unless I give the user(s) (Windows) admin
privileges over the computer. The standard (Windows)
user account gives the following stupid error message:
QuickBooks cannot connect to remote server
because part of your company data is currently
in use
Has anyone come up with a way around this, other than
giving the user(s) admin privileges?
Any third party QB eMailer?
Many thanks,
-T
Laura
Are you able to create PDF files of the invoice either through QB or using a
3rd party PDF tool like CutePDF? One workaround would be to convert the
invoice to a pdf file and manually attach it to an e-mail message.
Todd
Hi Laura,
Hope you had a Happy Thanksgiving!
We are using a third party product similar to CutePDF called
PDF Creator. And, yes they can create a PDF from it and eMail
the invoice manually.
Problem: this would be okay for you and I to do, but the
customers are so, so not that technically skilled.
Speaking of PDF Creator, there may be a work around
here. When I (temporarily) give the users Windows
Admin rights, the eMail invoice process goes right
through. None of the expected pop ups from PDF
Creator that you would normally see. Quick Books
must be intercepting the data stream somewhere.
When I give QB users the standard (Windows) user
account, they get the following *stupid* error message:
QuickBooks cannot connect to remote server
because part of your company data is currently
in use
And you get all the customary pop ups from PDF Creator
as to what to do with the PDF. So the data stream
doesn't get diverted.
So, I am figuring the way to eMail invoices is to give
"everyone" rights over something in the printing process
that would allow QB to intercept data from a print driver
as if it had admin privileges. Problem: I have
no clue how to do it. Anyone have any suggestions?
Many thanks,
-T
Laura
Here's a thought....what if you changed the shortcut used to launch QB so
that it runs the program as Administrator? You might also need to do
something similar for the QB PDF convertor. This certainly sounds like a
permissions issue. Something in the back of my mind says that QB must be run
in admin mode but I can't remember where I got that from so it might not be
accurate.
Todd
> run in admin mode but I can't remember where I got that from so it might
> not be accurate.
Hi Laura,
That is how I tested it. If I let the users do that, they
will be able to see each other's company files. That would
really, really get us in hot water!
"QB PDF converter" is on the machine, but does not even show
up unless the user has admin rights over the computer.
What I think I need is for the users to have "everyone"
rights over either or both "QB PDF converter" or "PDF Creator"
-T
Laura
"Todd" <to...@invalid.com> wrote in message news:heqind$nd$1...@aioe.org...
If the files are password protected would that turn the water to warm?
> "QB PDF converter" is on the machine, but does not even show
> up unless the user has admin rights over the computer.
Which leads me to believe that QB does need to be run in admin mode.
> What I think I need is for the users to have "everyone"
> rights over either or both "QB PDF converter" or "PDF Creator"
I just noticed that I could also "share" the QB PDF converter. That might be
worth checking out too.
This is really a fight between Microsoft and the software developers. MS is
trying to prevent the common user from being the Admin but the software
developers are requiring users to run in Admin mode. Can't have it both
ways.
If these ideas don't work you may end up having your users violate some
rules and run as admin. It may be easier to deal with the fallout of that
change than to fight Microsoft & Intuit on the use of admin user.
ian sweeney
we provide a free tool called billFLO that streamlines the process of
emailing invoices . The good news is that it doesnt require Windows or
QB admin access to use. It does require Windows and QB admin access to
install it, because its being given access to the company file.
Thereafter it can be run with lower level permissions.
You can find it here: www.billflo.com/seller_faq.php
Feel free to email me if you have any questions! ian at anoowa dott
comm
Ian
Todd
Hi Ian,
I am getting an error trying to open it. I will send you
a screen shot of the error on your eMail.
-T